ERICA PORTER

*** ******* ******, ***. *** 704-***-****

Hurst, Texas 76053 acr0xm@r.postjobfree.com

MISSION:

To participate with an administrative/operations team for a company in such a way that ensures customers are satisfied with products and services, increases revenues/profits, and encourages team members to learn new skills and grow professionally.

CONTRACT COMPLIANCE • INVENTORY MANAGEMENT

DYNCORP INTERNATIONAL, Fort Worth, Texas 12/11 – 8/12

Document Control Specialist, United States Army, Camp Nathan Smith, Kandahar, Afghanistan

Operations Cost Control: Reviewed, analyzed, organized, audited, scanned, and archived expense documentation for 350 company employees who were providing a variety of services to support 5,000 U.S. Army personnel during the Operation Enduring Freedom campaign. Employees provided services in construction, plumbing, electrical, HVAC, laundry, food service, pest control, fitness center, and maintenance/repairs. Identified and resolved sorting discrepancies to ensure accurate billing of services by various departments.

Contract Compliance: Continually monitored and tracked documents to ensure timely and accurate processing required to validate cost of services for the corporate office prior to billing. Prepared a CD of scanned documents and receipts. Compiled and packaged paper documents and the designated CD together. Supervised a secure storage facility to maintain confidentiality and physical integrity of documents. Forwarded documentation to the corporate office to ensure contract compliance.

Work Orders: Received and reviewed Work Orders for repairs and services to be performed and delivered on the base. Set up and maintained a tracking/verification system to ensure Work Orders were completed in a timely and efficient manner. Coordinated Work Orders to repair damaged facilities following mortar attacks.

Achievements:

Startup Operations: Selected to participate with one other team member to plan and coordinate startup operations for a new document control center. Recognized by management for successfully setting up and managing daily operations to be efficient, timely, and accurate within the first 30 days.

KELLOGG BROWN & ROOT, Houston, Texas 12/10 – 11/11

Administrative Assistant, Fuel Accountability, Forward Operating Base (FOB) Warrior, Kirkuk, Iraq

Inventory Management: Monitored, tracked, and recorded daily inbound/outbound fuel shipments to ensure accurate and timely inventory control and fuel utilization records. Maintained fuel in 4 tank cylinders that held 15,000 gallons each. Coordinated daily inventory with one co-worker who served as my Relief. Prepared and submitted daily fuel utilization reports to the Fuel Manager and other managers.

Asset Management: Requisitioned and controlled distribution of departmental supplies received from the camp’s Central Warehouse. Conducted periodic searches and identification of serialized assets of the U.S. Government.

Training/Staff Development: Planned and coordinated the daily and quarterly safety, HAZMAT, and general training of 24-25 multi-national personnel, including truck drivers and gas pumpers to ensure contract compliance and corporate guidelines to minimize on-the-job injuries. Reviewed and selected daily training topics with the camp Operations Manager. Documented employees’ participation in weekly training meetings. Maintained employees’ training records for periodic/random audits by the Defense Contract Management Agency (DCMA).

Work Orders: Processed Work Orders for repairs, services, and supplies required for daily operations. Ensured approval by department managers. Set up and maintained a tracking/verification system to ensure Work Orders were completed in a timely and efficient manner.

Achievements:

Fuel Accountability During Relocation of Fuel Operations: Recognized by management for maintaining reliable and accurate fuel utilization records during the 2-week physical move of the camp’s fuel operations center to a location 4 miles away.

EDUCATION

Northwood University, Cedar Hill, Texas

Bachelor of Business Administration Degree in Management 10/15

ERICA PORTER, page 2 of 2

UNITED STATES ARMY 3/03 – 4/10

Human Resources Specialist/E4, Texas Army National Guard, Grand Prairie, Texas (3 years)

Personnel Administration: Administered personnel matters for 500 members of the Texas National Guard who were deployed to the Joint Air Base, Balad, Iraq. Prepared and processed documents for changes in financial pay, promotions, awards, insurance, and other matters. Served as Administrative Assistant to the First Sergeant of the enlisted personnel. Researched, established, updated, and maintained personnel reports to ensure accountability of designated personnel.

Operation Iraqi Freedom – 2008: Assisted the Sergeant First Class with personnel administration, evaluations, and award certificates at the Headquarters and Headquarters Company for the unit in Balad, Iraq. Served one year.

Clearance: Top Secret with Sensitive Compartmented Information.

Achievements (Partial):

Iraqi Campaign Medal with 2 Stars, Army Commendation Achievement Medal.

Human Resources Specialist/E4, 203rd Personnel Services Battalion, Fort Wainwright (4 years)

Fairbanks, Alaska

Personnel Administration: Provided a variety of personnel administration services to military personnel assigned to a major base with 50,000 highly-skilled soldiers trained to assist with humanitarian or combat operations worldwide. Coordinated military orders for inbound/outbound military personnel. Welcomed personnel new to the base. Conducted intake interviews with officers and enlisted personnel. Set up, updated, and documented personnel records to ensure accuracy and confidentiality. Interviewed personnel and coordinated documentation required for them to be considered for promotion to the next level. Reviewed and presented employee benefits, including life insurance.

Patient Services - Operation Iraqi Freedom – 2005: Monitored and documented standard, non-standard, and emergency incidents (Mass Casualties) involving patients when I was assigned to the hospital at Camp Diamondback, Mosul, Iraq. Interviewed military personnel, physicians, nurses, and other medical professionals to gather information regarding nature of combat incidents and injuries.

Achievements (Partial):

Global War on Terrorism Service Medal, Iraq Campaign Medal, Overseas Service Ribbon.

ADDITIONAL EMPLOYMENT

TARRANT COUNTY SHERIFF’S DEPARTMENT, Fort Worth, Texas 7/13 – 7/14

Detention Officer

Law Enforcement: Observed and monitored daily conduct of 72 male or female inmates when assigned to the housing unit, during the pre-trial process, or during recreational activities. Ensured inmates complied with designated policies, regulations, and procedures to prevent escape or violence. Documented location of inmates when they left to attend court, school, or rehabilitation programs. Searched, seized, and documented contraband, weapons, and/or drugs. Conducted head counts to account for each inmate. Evaluated inmates’ behavior, issued warnings during confrontations, and maintained order and safety of each inmate. Inspected locks and doors to maintain security. Conducted patdowns and searches of inmates.

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