SHAHZAD AHMED 201-***-****

*** ******** ***, *******, ** 07055 acr0x9@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Career-minded IT professional with more than 5 years of broad-based experience encompassing installation, upgrades, troubleshooting, configuration, support, and maintenance of third-party software applications, hardware, servers, and workstations. Skilled at determining company and end-user requirements and designing architecture to meet or exceed those requirements. Effective leadership and training skills combined with extensive technical expertise. Highly organized team player with the ability to efficiently manage projects and resources. Fluent in English, Urdu, and Hindi.

TECHNICAL SKILLS

Networking:

Install Windows 7, Windows XP, Windows Vista and Linux; NTFS permissions, backup and recovery

Configure Windows Server 2008 and Windows Server 2003; create and administer user and group accounts; configure TCP/IP protocol suite; administer file and print services

Active Directory design and implementation, manage and administer group policy configuration; implement/configure Windows 2008 security options

DNS, WINS, DHCP, WSUS, IIS (SharePoint, Streaming Media) and Terminal Services

TCP/IP installation, IP addressing and sub netting; diagnose and troubleshoot

Install/configure motherboards, NICs, SCSI & peripheral devices, upgrade memory, adapters

Cisco 2600 series routers and Cisco switches (CLI); routing protocols, configure WAN, STP, VLANs, NAT, Access lists, troubleshoot LAN/WAN

Ethernet switches and routers, network cabling

Operating Systems

Windows XP, Windows Vista, Windows 7, Windows NT,

Windows Server 2000 and Linux

Hardware

Motherboards, modems, peripheral devices; upgrading memory, adapters, hard drives, desktop and laptop upgrades and repair

Applications

Install and configure Microsoft Office, PC applications/software, and Virtual PC

Use of VMware, Oracle VM, Virtual PC for testing/troubleshooting

EXPERIENCE

A1 IT Solution 2007-Present

IT Technician (freelance)

-Provide technical support for end users utilizing the following:

Server administration •Linux servers •HTML, CSS, Java Script, Dream Weaver

MS Server 2008 •Cisco routers •Photo Shop, Fire Work, Flash player

MCMC New York, NY 2007 – Present

Support Technician/Insurance Claim Officer

Utilize extensive use of Web forms and MS Office Word 2013 Applications to create letters and documents to send correspondence to clients, insurance companies, and lawyers.

Maintain electronic filing of Claim Petitions.

Perform various tasks utilizing QuickBooks 2009

Provide technical support for IT related tasks

US Postal Service Passaic, NJ 1991-2000

Letter Carrier

Sorted incoming and outgoing mail and packages, maintained accurate record of all deliveries, ensured packages were delivered in a timely manner, resolved and managed customer complaints and requests

EDUCATION

PC Age Career Institute Jersey City, NJ May 2012 – Sept. 2013

Internetwork Engineering Certificate

Passaic County Community College Passaic, NJ 1992 – 1993

Major in Computer Science (earned 36 credits)

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