EDELYN DELOS SANTOS MICARTE

**** ***.** *. ********* Street

Sta. Ana Manila

Mobile No.: 092*-*******

Email : acr0sh@r.postjobfree.com

Birthdate: May 26, 1982

JOB OBJECTIVE

To obtain a challenging management position where I can utilize my five years of experience as retail sales manager to contribute management / leadership and interpersonal skills to the benefit of the organization.

WORKING EXPERIENCE

1.Ministop Convenience Store July 2009 - Sept 2015

Store Manager

Responsibilities:

Led and motivated the store team to increase sales and ensure efficiency.

Managed the store's stock levels - Made key decisions about stock level and stock control.

Driving and delivering store Key Performance Indicators (KPI's).

Experience of Profit and Loss account analysis.

Dealt with employment issues such as interviewing / hiring potential employees, conducting performance reviews.

Responded to customer comments and complaints.

Maintained awareness of market trends in the retail industry.

2. FC Home Center July 2013 - Oct 2013

Administrative Staff

Responsibilities:

In-charge in payroll of employees covering the 10 appliances and furniture branches of AAA First Choice Corporation.

Assisted the Accountant in checking Balance Sheet Accounts and all vouchers and invoices from company expenses, supplies, to sales and stocks.

3.HERBENCH SM Manila Nov 2002 - Apr 2003

Beauty Consultant

EDUCATION

University of Makati

Bachelor in Elementary Education

2010 - 2011

Saint Louis University

Bachelor of Arts in Mass Communication

1999 - 2002

TRAININGS ATTENDED

TRENDS AND ISSUES IN THE RETAIL MANAGEMENT IN ASIA

Date : July 11, 2015

Venue: Audio Visual Room, Dela Salle College of Saint Benilde

Speaker: Prof. Arthur S. Alvarez

RETAIL COMMUNICATION MIX

-Value of brand image

-building brand equity

-methods of communicating with customers

-Planning the retail communication program

Date : July 11, 2015

Venue: Audio Visual Room, Dela Salle College of Saint Benilde

Speaker: Prof. Arthur S. Alvarez

MANAGING THE STORE

-Store management responsibilities

-Orientation and training program for new store employees

-Motivating and managing store employees

-Compensation and reward store employees

-Controlling Costs

Date: July 18, 2015

Venue: Audio Visual Room, Dela Salle College of Saint Benilde

Speaker: Prof. Arthur S. Alvarez

Bayad Center Training

MERALCO Head Office, MERALCO Avenue, Ortigas Pasig City

August 2010

Ministop Store Owners and Managers Training Program

Pasig City, Philippines

Award : Batch Valedictorian

January - February 2010

Ministop Philippines Yellow Tail Program

Operational Effectiveness & Customer Engagement Skills Workshop

Pasig City, Philippines

ADDITIONAL INFORMATION

Proficient in MS Office

Native fluency in Filipino and English

CHARACTER REFERENCES Available upon request

Contact this candidate