RICHARD T GONZALES

acr0rd@r.postjobfree.com 602-***-**** 12801 W San Miguel Avenue, Litchfield Park, AZ 85340

Strategic Executive Restaurant Operations Expert

Analyze Manage Training Direct

Accomplished, results-driven, and performance-focused with successful 25+ year career in strategic business planning, growth and performance, and building high-performance teams. Proven track record for success utilizing unique and creative sales strategies and tactical leadership to consistently drive revenue and identify new business opportunity, while maximizing available resources; supports short and long-term business goals. Recognized as a multi-disciplined, forward-looking leader with proven expertise in team unity, management and growth, and revenue achievement; effectively negotiates, assesses needs and sells solutions. High bias for action, organized, and process-oriented approach that has proven business results.

CORE COMPETENCIES

Strategic Planning and Forecasting,

Menu Development

Executive Sales & Marketing, B2B, and B2C

Marketing Trending, Analysis, and Evaluation

Contract Negotiating and Vendor Management

Organizational Leadership and Customer Satisfaction

Finance Evaluation and Budget Management

EXPERIENCE PROFILE

Delivered strong financial gains through a proactive approach that align organizational vision with customer wants and needs; grew revenue and profitability through a customer-focused, entrepreneurial approach.

Proven record of sales success in maintaining industry knowledge, strategic business planning, exceeding sales to plan, and building highly-effective teams through creative sales strategies.

Consistently noted by clients and staff for detail-oriented management skills, ability to prioritize tasks to accomplish maximum results, and ability to solve organizational problems with innovative solutions.

PROFESSIONAL EXPERIENCE

RGON ENTERPRISES, INC., 1993-2015

President / General Manager / Founder Phoenix, AZ

Effectively grew and developed a brand new commercial Restaurant, and Café acquisition for the service industry; performed all vendor acquisition and management from the ground-up; Menu development, hired, trained, and managed 175+ highly reliable and long-term staff and management members. Pro-actively completed all RFP fulfillment, including non-profit entities; developed and implemented strategic financial planning, modeling, and operations; accurately analyze and evaluated P&L’s to implement food cost, streamlined staff and customer flow. Oversaw all fundraising, corporate, and banquet event management. Directed all Marketing initiatives and budgets, including direct, media, print, and online advertising.

Received consistent award by county for “A” status of established Restaurants and Café’s.

Effectively managed (3) 10,000sf facilities; oversaw all high-profile marketing and advertising.

Completed redesigned restaurants, menu and customer flow for (4) Golf Course Restaurants to maximize efficiency.

Skilled with setup concepts, food cost and labor management within fast-casual and any restaurant environment.

Developed and implemented successful business procedures and policies; oversaw FOH, BOH with understanding of P&L’s.

COMMUNITY INVOLVEMENT AND PHILANTHROPY

Television Channel 5, CBS, “Jerry Lewis Muscular Dystrophy Telethon”, 2 years

Negotiated with and successfully secured local celebrities for more telethon support and exposure

Fiesta Bowl Parade local celebrity character placement for reciprocal business advertising, 2 years

Fundraised $38,000 for Our Lady of Perpetual Hope Church, 3+ years

Coached Saint Mary’s HS Varsity Softball, 8 years

ADDITIONAL SKILLS

Displays Ethical Leadership, Conflict Resolution, Team Objectives, Communication, and Compliance.

Skilled in all aspects of identifying and evaluating emerging trends, assessing business patterns and needs, and researching competitor selections.

Sales and business communication abilities include training and motivation, extensive negotiating and customer relations, and the ability to work effectively with all levels of professionals.

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