Dear Sir/Mdm,

Your advertisement for this position caught my attention immediately as I believe I am qualified for the role.

Delivering top-level IT Services is my specialty and I thrive in a diverse, multi-cultural and fast-paced environment.

Throughout my career, I have obtain multitude of skills such as, managing large IT Infrastructure that consist of on-site and regional premises, IT Project Management and Service Delivery.

I have also demonstrated a tremendous ability to support and maintaining large number of business objectives and taking ownership of the IT Infrastructure and projects that I am managing.

I believe my expertise would be a good match for your organization and I would greatly appreciate the opportunity to speak with you to further discuss my qualifications and experiences.

I have enclosed my update CV, which further details my experiences and achievements.

The reason I am looking for a new job is that, my current employer will be moving their operations back to Europe by the end of this year, and at the same time, I have been living and residing in Singapore for more than 20 years and seeing Philippines is one of the top emerging market, I would want to revamp my career in our country.

Do not worry, even though I grew up, educated and started my career in Singapore, I am still very Filipino, therefore integrating will on be an issue.

I thank you for taking up your time and I am looking forward in hearing from you.

Best Regards,

Chester Ramos

Chester Ramos

2251-B Batulao St Holiday Homes Ph2

San Pedro Laguna, Philippines

Mobile Number : 094*-******* (Philippines)

Email: acr0pe@r.postjobfree.com

Career Summary:

Proven track record as an IT Executive, offering more than 11 Years of experience

Proven track record in project management of mid/large scale IT infrastructure projects

Responsible for the P&L of Projects; this includes the forecast of the actual and all the drivers that affect the revenue and costs.

Responsible in meeting KPIs of team managed (Projects/Operations).

Projects involved IT Outsourcing and managed hosting services, IT Facilities management, Network/Storage/Security services and data center operation.

Proven track record in leading, managing and influencing subordinates, project sponsors and stakeholders.

IT Infrastructure Engineering (onsite/datacenter); highly involved in designing, implementing and operational support of Enterprise IT Environment ( 3000 < Servers)

Excellent Communicator; leverage of technical, business and financial acumen to communicate effectively with colleagues, third-party vendors and stakeholders.

Skilled in evaluating current and future technologies and leading purchase planning to support both short and long-term IT goals and initiatives

Recognized ability to manage cross functional team (local/regional) to achieve solutions for projects and operational goals.

WORK EXPERIENCES:

mSE Solutions Pte Ltd (Singapore), Nov 2013 - October 2015

IT Manager / IT Solution Consultant

Reason for leaving: Operation moving to Europe as of fourth quarter of 2015.

mSE Solutions is a global supply chain management and IT Infrastructure solutions company. Headquartered in Munich, Germany.

They provide IT solutions to large companies such as Baxter (www.baxter.com), Draeger (www.draeger.com) and other large European companies.

My responsibilities for this role is a Project and Team-Manager and subject matter expert with regards to IT Infrastructure and as a post project Service Delivery Manager.

Work involving Baxter:

Involved in the ownership "Baxter" SaaS project. management.

Management of Stakeholders that will be involved in the project

Highly involved in managing a group of IT project and operations engineers regionally . Customers are located worldwide, therefore 24/7 support is required to meet SLA

Designed and implemented SaaS cloud virtualized infrastructure environment for the use Baxter staff worldwide. Microsoft, Vmware, Cisco, EMC storage and Pfsense are use for the SaaS cloud service.

Implemented extranet IPSEC network connection between regional offices in Munich, Germany to Baxter office in North America (Mexico city, Tampa Florida) and Baxter offices in Europe (Munich, Amsterdam)

Actively involved in off hours conference call with regards to change and service request requirements.

Remote management for Baxter Active Directory which consist of 1,000 plus users. Primary and offsite datacenters are located in Munich Germany and Singapore respectively.

Work involving Draeger:

Technical Manager for IT infrastructure matters, mainly Microsoft, Citrix, VOIP and IT Networks

P2V migration for SAP Servers for APAC Infrastructure

Design and implemented Citrix XenApp for Draeger APAC.

mSE Support

Design and setup VOIP communication between regional offices (Germany/USA/Singapore)

2nd and 3rd line support with local infrastructure which consist of Microsoft, Cisco and pfSEnse products.

Implemented Linux based security tool (Backtrack, Nessus) to scan entire infrastructure of possible network vulnerability.

Implemented Citrix XenApp and XenDesktop (VDI) due to frequent travelling users

HP Services (Singapore) Pte Ltd, October 2011 – October 2013

ITO SVC MGT III

Reason for leaving: Company had a global retrenchment. Downsizing.

Managed a team of engineers (BAU / Projects) in managing several government agencies for Singapore’s SOE (Standard operating environment) Project and commercial projects.

Stakeholders for most of the projects are from Singapore Government entities.

Held multiple roles in HP Services Pte Ltd which consist of Project Management, Infrastructure engineering (Technical) and as a service delivery manager (BAU).

Below are the responsibilities and achievements during my tenure with HP

Project Manager responsibilities:

Responsible for the entire Project lifecycle of several Government entities. Projects are done concurrently.

Planned projects schedule, cost, risk and procurement matters.

Ensuring effective quality control process and baseline are in place at the given project deliverables.

Keeping an administrative accurate expenditure of accounting, costing and billing.

Managed project engineers to ensure that all milestones in the project are achieved as per schedule.

Holding weekly meeting with sponsors to forecast updates regarding the projects.

Stakeholder and third party vendor management.

Infrastructure engineering and SDM responsibilities:

Managing and mentoring a team of Wintel, VMWare/Hyper-V,Network and Helpdesk Engineers

Designed and Implemented Government data centers for several government agencies which consisted of Wintel servers, Vmware and Hyper-V servers, EMC Clarion Storages, StorageTek Tape Libraries and Cisco/Alcatel/HP Network appliance.

3rd level support for Microsoft Servers products (AD, DHCP, DNS, Exchange, WSUS..etc)

Highly involved in designing and implementing LAN/WAN network for several government agencies that has 5000+ end-users and remote sites

Implemented Windows 2008 WAN-clustering for application servers

Designed,Implemented and supported Microsoft SCCM Servers and SCOM

Highly involved in migrating legacy domains and servers (Government entities) into SOE Domain

Proposed and designed disaster recovery procedures for several government agencies

(Tapes Libraries, remote data center sync replications)

Implemented and supported TSM Backup and Vertias Backup Exec.

Microsoft Exchange 2003 to 2007 transition, IBM Lotus Notes to Exchange Migration

Involved in performance tuning to infrastructure to improve infrastructure performance.

Implementation and support of Microsoft ISA, TMG, Watchguard and Juniper firewalls.

Designed and Implemented McAfee ePO and Symantec Enterprise protection

Designed and implemented Proof-of-Concept for Citrix XenApp 6.5 and Citrix XenDesktop 5.0

Highly involved in proposal writing, project meetings and project management.

Act as escalation point when incident occurs (24/7)

Ensuring that SLA are met above expectation

Major Projects delivered:

Decommissioning and upgrading government entity legacy servers.

Domain Migration from legacy-SOE domain via Metro-WAN link to SOE Datacenter.

Implemented SOE centralized File and Printer servers for government agencies

Implemented scripts to automate processes in government agency servers

Designed, implemented and supported DR Sites for several Government entities

Deployed centralized backup servers at Singapore Government Network Data center

Involved in initial-end project planning for several government agencies.

Restoration and migration of faulty Windows 2003 to Windows 2008 (DNS, DC and DHCP servers)

Lead a team of project and BAU engineers for Singapore Government Agencies (CUSTOMS, MOM, LTA, ACRA, NEA, MCYS)

Actively involved in Infrastructure projects and support for Rolls-Royes (Singapore), Cathay Pacific (Hong Kong) and CIMB Bank (Kuala Lumpur)

NCS Pte Ltd, Jan 2008 – October 2011

Service Delivery Manager

Managed IRAS (Government tax) IT Infrastructure and Land Transport Authority. Was technically involved in all aspect of IT Infrastructure (Projects Management, Implementation and operational support).

Reason for leaving: Project was awarded to HP Services Pte Ltd, moved with the project.

Projects involved:

1) Inland Revenue Authority of Singapore (IRAS, www.iras.gov.sg)

Actively involved in planning, executing and monitoring infrastructure projects 'on-going' upgrades.

Managed teams that is involved in the installation, integration and support of various technologies such as 800 IBM Wintel Servers and 400 VMware Esx 4.1 host.

Highly involved in backup tape to virtual tape library migration (IBM 8-Slot tape libraries to Storagetek Tape loaders)

EMC Clarion CX4 SAN Storage management and implementation

Design, implemented and supported DR Site at Singapore Science Park.

Actively involved in IT Infrastructure network hardening

Highly involved in P2V migration using "PlateSpin".

Project Sponsors and stakeholders management.

Third-party vendor management.

24/7 operation support

2) Land Transport Authority (LTA-Prompt, prompt.lta.gov.sg)

Managed Wintel Server which consist of Oracle Database Server, Application Server, Web (IIS) Server, User-Acceptance Test Server, Firewall Server and Network Server

Highly involved in monthly maintenance, ensuring that Windows Server have been patched

Installation of 3rd party network monitoring tools (What’s up Gold)

Involved in quarterly Disaster Recovery exercise

Implemented and supported Cisco 1800/2960 Routers and Cisco 2960 switches

Ensure that the servers are secured by having a quarterly audit of log files generated by OPS

Network Firewall Support

24/7 operation support

Polo Ralph Lauren Sourcing Pte Ltd (www.polo.com), Feb 2006 – Dec 2007

Regional System Engineer - APAC

Reason for leaving: Organization moved operation to Hong Kong due to close proximity with factories in China.

Assisted organization for being the POC and engineer for Helpdesk Functions

Implementation and management Active Directory of 800 users located in Singapore, Hong Kong and Tokyo offices

Managed LAMP servers (APAC Leave system)

Management and implementation of Blackberry Enterprise Server

Managed both Windows 2000 and 2003 Wintel Servers

Implemented new servers prior joining production

Worked closely with Polo Ralph Lauren American Counter parts for change request and during implementation of servers

Assisted organization in migrating current data center equipment during their relocation in their HK office

Ensure that server backup are taken with regards to its scheduled (ArcServe)

Coordinated with HK IT during monthly maintenance ensuring that HK DC acts as RODC for SG users

Worked with 3rd party vendors for DR Exercises

Ensuring the security policy from US (Sever hardening) are executed in Asia Infrastructure during downtime provided

Deployment or Upgrade of software (Microsoft office, 3rd party tools) using GPO for all users.

Involved in implementation of Clustered Application Servers (Oracle), DHCP for Asia Network, and management of Nokia Firewall

Involved in implementing Point to Point network connection between regional offices.

Server scripting to automate process

New users IT training

24/7 on-call support (onsite/offsite)

Weaverhands Information Technology Pte Ltd

IT Consultant

Jun 2004 – Feb 2006

Sumitomo Mitsui Construction Company Ltd

Developed website for Sumitomo Mitsui Construction Company Ltd (www.smcc.com.sg)

Designed and implemented SMCC (Singapore) Wintel Infrastructure which consist of Web Server, AD/DNS/DHCP Server/, Microsoft Exchange 2007 Server (OWA, RPC over HTTPS using SSL)

Managed of local NAS for user file storage and DB storage

Implemented Cisco 1800 and 3com Router and Cisco 2960 switches.

Implemented network printing

Developed a template for their IT Corporation Usage policy (ISO 2007 guide)

Implemented daily tape backup drive using Symantec Backup Exec.

Implemented a Watchguard Firebox Firewall

Companies System Admin training

On-Call support when required

Thomson Asia Pacific Holdings Pte Ltd Jun 2005 – Dec 2005

Assistant System Engineer

(Polytechnic On-The-Job training)

Assistant Field Service Engineer

Installation and troubleshooting of computer and user access

Education:

Edith Cowan University, Western Australia

June 2009 (Distance Part-time studies)

Bachelor of Information Technology

(Major in Administration, Design, Networking and Security)

Management Development Institute of Singapore (MDIS),

December 2006 (Part time studies)

Advance Diploma in Information Technology

Nanyang Polytechnic, Singapore

March 2006 (Part-Time Studies)

Diploma in Electronics, Computer and Communication Engineering

Yishun Secondary School, Singapore

December 2001

GCE ‘O’ Levels (Cambridge, UK)

Naval Base Primary School, Singapore

December 1997

Primary School Leaving Examinations

Certifications and Training:

Microsoft Certified System Engineer (2003)

Microsoft Certified Information Technology Professional (2008), Enterprise Administrator

Microsoft Certified in Hyper

Cisco Certified Network Associate (CCNA 640-802)

VMware Esx 4.0 Training

ITIL V3 Foundation Training

PMP Training

Citrix XenApp 6.5 / Xendesktop 5.0 Training

Personal Profile:

Full name: Chester Turgo Ramos

DOB: January 4 1984

Residential status: Singapore Permanent Resident

Nationality and Citizenship: Filipino (came to Singapore in 1988)

Language known: English, Tagalog, Bahasa Melayu, Bahasa Indonesia, Novice Mandarin

Current Salary: SGD$7,300.00 / Month - PHP 240,000

Expected Salary : To be discussed

References:

Mr Elmer Reyes

Ex colleague (NCS Pte Ltd)

Mr Antonio Duka

Colleague (HP services)

Contacts will be provided when requested.

Other Information:

About IDA/HP SOE Project:

http://www.zdnet.com/onemeridian-clinches-spore-soe-project-206-***-****/

.

I herby confirmed the information given in this resume is true.

Chester Ramos

September 30 2015

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