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Customer Service Administrative Assistant

Location:
Texas
Posted:
October 08, 2015

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Resume:

Bijesh Baidya

*** ****** ***** **. *** # ****

Irving, TX 75038

acr0nf@r.postjobfree.com 320-***-****

Career Objective

To work for a well reputed organization/company to incorporate my ideas in innovation and to make significant contributions that will lead profitability within the company and personal growth.

Education

Master of Business Administration(MBA),Concentration: Finance

Graduated May 12,2014

New Mexico Highlands University, Las Vegas, NM

GPA: 3.53

Bachelor of Science, Environmental Science, December 10,2005

Tribhuvan University, Kathmandu, Nepal

Associate of Arts, General Studies, December 18,2011

Houston Community College, Houston, TX

Employment Experience

Qlikview Developer 09/2014- 04/2015

Vienna Infosys

Irving, TX

QlikView Designer and Developer Role.

Involved in administration of QlikView environments including QMC management, server upgrades and CAL management.

Working with the business to document and develop KPIs for the calculations lations of premiums and losses statistics in the QlikView apps.

Employed agile methodology to rapidly design and develop applications.

Elicited, documented, modeled, validated and prioritized non-functional requirements using business meetings, data analysis, and different

Modeling tools.

Actively involved in preparing and writing the business requirement document uments and supplementary specification document.

Performed in depth data analysis identifying data issues in legacy system and and worked with business to develop resolutions to those issues.

Used MS Project for status project reporting and planning.

NM Budget and Finance Analyst Intern 05/2014 – 08/2014

State of New Mexico, Department of Finance & Administration, Local Government Division Santa Fe, NM

Budget and Finance Analyst Intern at New Mexico Department of Finance & Administration, Local Government Division, Budget and Finance Bureau under the New Mexico Governor’s Office Internship Program.

Review operating Budget of State of New Mexico cities, villages, towns and counties of New Mexico for FY 2014 and FY 2015 and analyze for the recommendation for the budget of FY 2016.

Evaluate the budget and quarterly reports of all cities, villages, towns and counties of State of New Mexico to provide the recommendation for the budget of FY 2016.

Assistance in Budget review and executive budget analysts in managing data, reports for other departments of Finance and Administration.

Facilities Services Administrative Assistant 08/2013 – 05/2014

New Mexico Highlands University Facilities Las Vegas, New Mexico

•Experience of Customer Service at New Mexico Highlands University, Facilities Department.

•Performed role of Administrative Assistant for NMHU Facilities

•Maintenance and Management of Recycling Center.

•Building relationships with contractors for maintenance and repairs for NMHU Facilities

•Building and maintaining strong lasting relationships within a University’s Faculties members, Employees, Students and Local community of City of Las Vegas, NM for New Mexico Highlands University Recycling Center.

•Maintaining a hard copy and electronic filing system

•Maintaining a customer’s relationships for NMHU facilities.

Library Assistant 01/13 - 08/13

New Mexico Highlands University NMHU Library

•Articles/Journals/Newspapers Management

•Management, inventory of articles, journals and books

•Inventory and management of daily, weekly,monthly

annual magazines, books and journals

•Inventory and management of digital versions of newspapers and magazines for library of New Mexico Highlands University.

Employment Experience

Food Production Assistant 1/2012- 12/2013

Aviand’s NMHU

•Assistance in Food production for Aviand’s Company

at New Mexico Highlands University.

Honors and Awards

•Achieved Dean’s List status at New Mexico Highlands University

•Achieved Dean’s List status at Houston Community College

•Achieved Academic competitive scholarship for Graduate program in business at New Mexico Highlands University

•Certificate of Membership from Jaycees, The United States Junior Chamber Las Vegas, NM

•Certificate of Appreciation from Red Cross Society of Nepal

•Certificate of Appreciation from Lions Club of Kathmandu, Nepal

•Certificate of Appreciation from Leo Club of Nepal

•Certificate of Appreciation from Rotary Club, Nepal

•Vice president of National Sports Council Club, Nepal

Activities

Nepal Academy of Tourism and Hotel Management - Training

•Participated in six month training in a Supervisor position.

Personal Attributes

•Computer skills, knowledge of computerized circulation system

•Exceptional verbal communication and presentation skills

•Excellent written and listening skills

•Strong problem identification and objection resolution skills

•Ability to work individually and as part of a team



Contact this candidate