Murillo Gomes
****-**** **** ***** **** W – Toronto, ON
acr0n9@r.postjobfree.com
PROFILE
A dynamic professional with 13 years of experience in design, development, test, implementation and maintenance of large scale, high volume and distributed systems
Solid experience leading teams through all phases of Software Development Life Cycle (SDLC), serving as a trusted advisory for senior decision-makers
Extensive experience in various types of testing (Unit, Functional, Regression, Integration, UAT)
Reliable team player and efficient independent worker, with minimal supervision, and capable of working with all levels in an organization
Detailed-oriented and a problem solving person
Strong oral and written communication skills with all level of employees
Strong customer service skills and ability to work within a cross functional team
Excellent organizational skills, with the ability to manage time and multiple priorities
Meet deadlines consistently
TECHINCAL SKILLS
System Analysis: User Interaction, Specification, Essential Analysis, Object-Oriented Analysis – UML, SCRUM, Software Development Life Cycle
Software Quality Assurance: Creating and Executing test plans for functional tests, QA tests, regression tests, UAT
Database Design: CA Erwin, Oracle Designer, fabFORCE DBDesigner, MS Visio
Relational Database Management Systems: Oracle (SQL Loader, UTL_FILE), PostgreSQL, MySQL
Development: PL/SQL, Delphi, ASP, Visual Basic, Java, Javascript, XML, WSDL, SOAP
Telecommunications: SID, TAM, BSS/OSS
Project Management: PMBoK and Agile Project Management
Business Intelligence: Cognos and Oracle Tools, Pentaho Data Integration (Kettle)
Oracle Database Implementation and Administration: Oracle 8i, Oracle 9i, Oracle 10g, Oracle 11g - Linux and Windows Environment
Windows Networking Implementation and Administration: Windows Server 2003 Environment, Windows Server 2000 Environment, Active Directory, Terminal Service
Linux Servers Implementation and Administration: Database, Proxy, Firewall, Email
MS Excel, MS Word, MS Project, HP Quality Center, Atlassian JIRA, Apache JMeter, SoapUI, TOAD, SQL Developer, PuTTY, WinSCP
Murillo Gomes 905-***-**** Page 2
PROFESSIONAL EXPERIENCE
Software Development Manager / System Analyst
Ericsson Inovação S/A (Multinational Telecom Software Company) 2012-2015
Managed a team of +12 developers and architects, responsible for the evolution and maintenance of a Distributed Business Operation Support System (BOSS) with +80 million customers
Made changes in the SDLC to improve the software delivery quality, increasing the use of unit tests, which resulted in a decrease of 30% from the defects in the production environment
Managed the resolution of the defects found in the delivery to ensure compliance with SLAs
Delegated tasks to, organize, mentor and motivate the team
Coordinated walkthroughs and reviews, ensuring conformance to standards and adherence to design specifications
Supervised, monitored, and reported project progress throughout the project cycle to ensure on time completion and workout alternative plans in case of delays to the project
Created campaigns that reached more than 40 million mobile customers
System Analyst
Portugal Telecom (Multinational Telecom Software Company) 2008-2012
Developed and executed test cases (functional, regression, integration, UAT) to guarantee the adherence between the requirement and the code delivered
Developed a tool, NGIN® Configuration Manager, in partnership with Portugal Telecom Inovação headquarter, for configuring business features in the NGIN® system including the setting up of new services, promotions, spending limits, etc. This tool was designed to satisfy the need to make rapid changes to business rules, to facilitate configuration management and to allow the abstraction of concepts from the configured systems
Migrated more than 500,000 customers from the corporate legacy billing system, allowing the unification of corporate billing operations, reducing costs
Coordinated the development of a reconciliation system, in which inventory information can be checked against the network to ensure that all information is updated allowing the automation of management and audit processes
Implemented and managed the internship program, for 30 interns, who were finalists (3 times) and winners (2 times) of the award “Best Internship Practices” over three years
System Analyst
Unimed Salvador (Health Insurance Company) 2001-2008
Developed a quotation system for acquisitions of high-cost hospital material, that allows more optimized purchases (in terms of quality and price)
Elaborated and implemented the data center restructuring, highlighting the central backup strategy with an autoloader LTO3 and rack-based servers
Implemented an inventory system (OCS Inventory) allowing the management of the asset (hardware & software), ensuring compliance with standards, licensing, acquisitions and demand
Member of a group that developed a Business Intelligence project (Cognos based) for 15 cooperatives. This project included the identification of business measures and targets, based on the Balanced Scorecard, which provided greater control of cooperatives’ income and expenses
Developed a commission system that accelerated the payment time of seller’s commission by 50%
EDUCATION
Bachelor Degree in Computer Science
Ruy Barbosa College 2002