Post Job Free

Resume

Sign in

Customer Service Software Developer

Location:
San Francisco, CA
Posted:
October 08, 2015

Contact this candidate

Resume:

Jared Grimes

**** ******** ** **, *******, AL ***03

Cell 256-***-**** • acr0md@r.postjobfree.com

Highlights of Qualification

Wide area of expertise involving networking, electronics, telecommunications and customer service.

Intensely focused on detail.

Ability to work under pressure and meeting deadlines.

Experience in working to meet goals alone or in a team driven environment.

Technologically savvy.

Professional Experience

AT&T, Decatur, AL August 2012 – Present

UVerse Wire Technician

Work in the field at customer’s homes and offices to install and service Uverse integrated digital TV, high speed internet and voice services. Responsible for pulling cable into customer’s homes, either by fishing walls or by coming up from crawl spaces. Responsible for setting up local home network. Educating customer’s on every aspect of their newly installed equipment. Troubleshooting problems that may arise in customer’s homes. Working with hand tools. Terminating CAT5 wire and coax cable.

Mitchell Computer Services, Decatur, AL January 2012 – August 2012

IT Support Technician

Worked in IT support at computer repair shop. Troubleshot computers customer’s brought into shop. Determined what the cause of the problem, then determined the best solution to solve the problem. Removed viruses, malware and spyware from computers. Wiped hard drives and reloaded operating systems. Removed and replaced hardware including: hard drives, ram, CD drives, CPU, and motherboards.Some experience in setting up business networks. Adding employees to domain. Setting up employee’s email.

Argintis, LLC, Decatur, AL May 2011 –December 2011

Software Developer Co-op

Worked along side software developer. Worked on developing mobile applications for iPhone using Objective-C. Wrote some code segments. Reviewed the design of several mobile applications.

NASA Marshall Space Flight Center, Huntsville, AL January 2011 – May 2011

Software Developer Co-op

Worked along side software developer. Responsible for transferring application written in Microsoft Excel using Visual Basic for Applications into a Microsoft Windows Form using Microsoft Visual Basic. Reviewed design of application. Determined best solution in transferring applications to Windows form. Designed user interface and wrote all code on back end. Troubleshot code. Presented application to senior engineers for review.

Lewis Innovative Technologies, Decatur, AL January 2010 – January 2011

Electronics Technician

Worked with senior electrical engineers. Responsible for soldering electrical parts onto circuit boards. Proficient in reading schematics and designs of circuit boards. Some experience in design of schematics.

Hibbett Sporting Goods, Decatur, AL June 2008 – January 2010

Salesperson

Worked as salesperson. Promoted to assistant manager. Responsible for updating and unpacking inventory. Responsible for keeping up with markdowns and tagging merchandise as necessary. Attended to customer’s needs while working to improve inventory efficiency.

Education

Athens State University, Athens, AL 2012-Present

Pursuing Bachelor’s in Computer Science

University of Alabama in Huntsville, Huntsville, AL 2010-2011

Computer Engineering

Calhoun Community College, Decatur, AL 2008-2009

Completed courses for transfer

Technical Skills and Professional Development

C++, C#, Visual Basic, MySQL

HTML, CSS, Javascript

Windows XP, Vista, 7, 8

Basic networking skills

Computer troubleshooting skills

Wiring skills

Proficient in working with hand tools

2+ year customer service



Contact this candidate