Enda Blow

**** ****** ** *** *****, NV *****

Email: acr0kh@r.postjobfree.com

Phone:725-***-****

Professional Experience

Customer Contact Channels 06/2014-02/2014

Customer Service Representative

lAssisted members with enrolling in Medicare part D.

lAnswer questions about coverage

lHandle billing inquiries.

lCommunicated with Doc offices and pharmacies.

lLooked prescriptions prices for members

Local Teamsters Union 631 02/2007-06/2014

Convention Worker

lAssemble and dismantle booths for shows.

lRead floor plans

lFollow customer specifications

Mt. View Care Center 03/2006-02/2007

CNA/Housekeeping Laundry Aide

lAssisted residents with daily living activities.

lMaintained cleanliness of facility.

lEnsured residents received their laundry and supplies in a timely manner.

Nevada Telephone Company 01/2002-02/2006

Customer Service Representative

lBegan new phone service for customers

lAnswer questions regarding products and services.

lReceived and processed payments

Eudcation

Indian River High School Chesapeake, VA 09/1985-06/1989

lHigh School Diploma

lgpa 3.0

Computer Dynamics Institute Virginia Beach, VA 08/1992-10/1992

lBursing Aide Certification

lgpa 3.9

Prestige Travel School Las Vegas, NV 06/2009-08/2009

lTravel Agent Certification

lgpa 4.0

Skills

lData entry

lTyping speed 40WPM

lAdmin Management

lCustomer Service

lCommunication skills

lMS Office

l10-Key

lMulti phone lines

lBasic office equipment

Professional References

Bishop Maceo Harris 702-***-****

Dan Thomas 3rd 702-***-****

Michael Bennett 702-***-****

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