Susan M. Messina

** ********** ****, ********** *******, NJ 08889

acr0j9@r.postjobfree.com ~ 908-***-****

Qualifications: Organized; Results Oriented; Efficient; Responsible.

Objective: A challenging position, where my qualifications can be effectively utilized to fulfill your requirements and improve your operations, along with satisfying my personal need for diversity.

Experience:

December 2012 – March 2015 Lehigh Valley Abrasives

Assistant Manager Lebanon, NJ

Assistant to the founder of a fast growing ecommerce company (www.lehighvalleyabrasives.com) focused on offering manufacturing and production supplies to the industry

Supervised a small staff to ensure all business processes were completed correctly and on time

Daily responsibilities included ensuring over 50 orders were shipped each day, inventory items were re-ordered and customer inquiries were handled in a timely manner

Initiated a series of suggestions which were implemented such as new product offerings, improved storage solutions and changes to the web site to improve product descriptions resulting in improved operations, reduced expenses and the increase in overall profitability for the company

July 2003 – October 2011 Handmade Treasures, LLC

Owner/Operator www.handmade-treasures.com

Developed and produced a website for online sales and promotion of inventory and continuation of the business.

Included in the web development was a “Crafters Gallery” of Handmade Items and Gifts where I designed individual websites for Crafters, where they could sell their wares.

Processing of orders, shipping, returns and customer service

Ordering, receiving and maintaining inventory

All accounting functions necessary in maintaining a profitable small business

Handmade Treasures, LLC

May 1999 – June 2003 Whitehouse Station, NJ

Owner/Operator Retail Craft & Gift Store

All operations of small business development and start up, including the formation of a Limited Liability Company, researching, collecting and filing all necessary paperwork for legal operations, banking, credit card acceptance and accepting security deposit holdings. Fitting a retail store for opening to provide for growth and maximum display possibilities. Area research, marketing, inventory, buying, ordering and stocking,

Managed over fifty consignors; developed and maintained contracts and operating guidelines for the responsibilities, liabilities and the success of both the store and the crafters. Collected, maintained and inventoried all artists crafts, utilizing specialized craft mall software for up to the minute sales and inventory of crafters merchandise. Developed and managed crafter promotions. Prepared monthly sales reports, checks and newsletters for each crafter.

All accounting functions necessary to run a small business: Sales reports and banking, accounts receivable and payable, general ledger and financials, bank and credit card reconciliations and cash management.

All store management functions: Cashiering and customer greetings. Maintained inventory. Interviewed and selected quality Artists and their crafts. Planned and developed promotions, sales and specials, designing flyers and press releases for all advertising. All research and development necessary to maintain the success of the store. Employee training.

August 1997 – May 1999 Whitehouse Station, NJ

Self-Employed Artist Home Based Business

Formed and operated a home based business, handling all aspects of operations including financial and production.

Research and development in the world of crafting and business ownership, including retail store operations, catalog development and website design.

Created craft kits for retail sales: Design and development of the product, production of materials and instruction sheets, packaging, pricing and sales.

Designed and assembled hand crafted items for retail sale at craft shows and craft consignment shops, utilizing my creativity and skills for increasing development of quality and desirable works of art.

September 1995 - April 1997 Wilson Color, Inc.

Accounts Payable Neshanic Station, NJ

Matching and coding of purchase orders, receivers and invoices for all payables.

Processing and data input of all invoices, credit memos, expense reports and charge backs to corporate headquarters, allocating expenses and inventory entries on automated accounting system. Reconciliation of payables to corporate.

Preparation and data input of general ledger vouchers for payables including sales, credits and accruals.

Assisted in the restructuring of the accounting department: developing organization, paper reduction, and the production of more timely and improved performance in all accounts payable functions.

Created and implemented numerous Excel spreadsheets in preparation of journal entries for the maintenance of financial reports.

Completed Bank Reconciliation for operating account.

Invoicing/Billing for all sales.

Assisted anywhere that was necessary to all efficiency in all areas of the department, including preparation of 1099 forms, computer backup functions for our network and accounting systems and reception.

National Book Warehouse

May 1994 - April 1995 Universal Sales & Marketing, Inc.

Banking/Cash Management, Corporate North Brunswick, NJ

Prepare sales tax returns for 100+ retail stores accomplishing on time filing

Complete all Bank and Credit Card reconciliation’s for all wholesale and retail locations and corporate accounts.

Organized and implemented a system for the handling of banking and Sales Tax aspects of store openings and closings. This includes the state registration for sales tax payments, opening and closing of business checking and credit card accounts, Checknet Systems Maintenance and other required paperwork for each location.

Perform weekly ACH transactions for the transfer of funds from all retail stores, as well as intra-company bank accounts.

Maintenance and utilization of three individual banking software packages to perform all banking transactions.

Volunteer Work

I joined the American Legion Ladies Auxiliary in 2010, planned and implemented a rummage sale as a new fundraiser. I developed and organized two annual craft shows as fundraisers for the Whitehouse Fire Company beginning in 2000.

I served as an active Associate Member of the Fire Company for 10 years. Prior to that I was an active Member of the Whitehouse First Aid and Rescue Squad for ten years, where I also planned and implemented numerous fundraisers. I acted as Trustee for three years with the Squad, Secretary for two years, and Vice President also for two years.

Personal Attributes

A quick learner with the qualifications necessary to complete your needs of a dedicated employee. Accustomed to accepting responsibilities and capable of working with people at all levels. Neat and organized with the ability to multi task. Able to plan, organize, develop and implement special projects, events and business ventures. Enjoy utilizing my organizational skills to develop more efficient uses of time, effort and resources. Goal oriented and have a personal dedication to producing timely, cost effective results. Enjoy challenges, have a desire to get things done and am willing to expend every extra effort in all aspects of the job.

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