P.O. Box *****, Atlanta, GA. *****

Telephone: 678-***-****

Email: acr0in@r.postjobfree.com

JOHN A. JOHNSON

OBJECTIVE

IT professional with over 20 years networking, to include server builds in environments ranging from small to large scale environment of 12K users. Acquainted with various version of Microsoft systems integration and conversant in cutting edge technology. Seeks position in a fast paced organization that requires individual with strong leadership, project management and problem solving skills that possess keen sense of urgency. Confidence and poise in interactions with all levels of management and staff.

SUMMARY

Designed Exchange DR replication site

Migrated from single 1TB Exchange 2003 Database to Exchange 2010 multi design databases.

Architected and built out Exchange site to include CAS Server Cluster, DAG with OWA access.

Managed an Exchange database consisting of 12,000 users.

Upgraded AD environment for 2003 to 2008 and 2010

Troubleshooting/ Managing AD, DNS & FSMO roles

Trouble shooting replication issues in AD and DNS

Managed complex multi domain and child domains

VMware Administration and Troubleshooting

Change control management

Partner with procurement to negotiate with vendors, outsourcers and contractors to secure infrastructure-specific products and services

TECHNOLOGY EXPERTISE

Operating Systems

/Applications Hardware Software & Protocols

XEN Server 5.5/ 5.6

VMware 5.x

Veeam Back/ DR application

Exchange 2003/ 2010/ 2012

Win Server 2003, 2008, 2012

Cisco ADSM Manger

Windows XP, 7 and Win 8

MS Terminal Server

Citrix XEN desktop

Citrix App Sense

GFI IP Fax Server

SAN Storage - EMC AX4-5, EqualLogic PS6000, Nimble NP 4000

Enterasys Switches C and K series

LogRhythm

Silver Peaks –WAN devices

Dell Secure Works (IPS/ IDS)

3COM/Dell/Nortel/ Cisco Switches

Ethernet Networks & Adapters

Promethean Board (interactive white board)

Compaq / IBM / Dell / HP Servers

Compaq / IBM / Dell / HP Desktop and laptops

Cisco Pix firewalls (515e/ ASA5510)

Cisco Switches (2960/ 3750)

Cisco Router (2911)

DLT Robotic Tape Loaders

Video conference system

TCP/IP, DHCP, DNS, WINS,IIS

Blackberry Enterprise Server

Exchange Srv 5.x – 2000 / 2003/ 2010/ 2013

Lotus Notes/Domino v3.x - 5.x

McAfee Total Virus Defense

HP Open view 6.1

Backup Exec / Net backup

GFI Fax Server

SMTP (Mail enable, Qmail)

Symantec Enterprise Edition

Linux XEN Server

WhatsUp Gold

GFI Network Monitor

Servers Alive

PowerShell

TRAINING & CERTIFICATION

Microsoft Windows Server 2012 Installing and Configuration - 20410

Microsoft Windows Server 2012 Administering Windows Server - 20411

Microsoft Windows Server 2012 Advance Administration - 20412

Microsoft Exchange 2010 Configuration

Microsoft Exchange 2010 Deployment

VMware (VCP5 – Datacenter Virtualization)

Microsoft Exchange 2013 Configuration & Deployment

EXPERIENCE

Windows Engineer (Contract position), NS Weaver Restoration, Atlanta, GA – 5/2015 to 9/2015

Designed and implemented Windows 2008 Active Directory environment for a startup organization.

Designed and implemented Exchange 2010 environment for a startup organization.

Installed and configured security application to monitor and protect the infrastructure. (Endpoint protection)

Windows/ Exchange PowerShell for server and application installation.

Configured and implemented Windows 2008 files servers and print server for file storage and printing services.

Implemented Group policies enforcing secure desktop configuration and standards.

Documented the implementation process and created SOP’s for day to day operations.

Configured both Internal and external public DNS for website site and hosting.

Installed and configured Barracuda Spam & Antivirus hardware appliance, to protect the exchange server and server as an inline defense.

Sr. Windows Engineer, IST Management Services, Atlanta, GA – 8/2009 to 9/2014

Managed an Exchange Database consisting of 12K local and remote users.

Completed successful Exchange database recovery & repair of 1 TB database

Migrated from a single Exchange 2003 Databases to Exchange 2010 Multi site & multi database environment.

PowerShell scripting & server automation installation.

Administer Exchange 2010 environment including maintenance, updates, rebuilds and migration from Exchange 2003 to Exchange 2010 and setting up clustering/ DR environments

Implement redundant failover systems for critical business applications to ensure business continuity

Implemented IIS web server farm in a clustered environment using Hardware load Balancers.

Manage all AD and DNS replication issued across several WAN networks and DR sites

Administer Windows 2000/20003 and migration to 2008 Active Directory environment

Identify risk, assess opportunities for growth and recommend solutions for improving service efficiency and effectiveness

Migrated Active Directory FSMO roles from single Master mode to Multi Master Mode.

Transferal of the Domain Naming Master role to secondary DC.

Used WhatsUp Gold to monitor network performance and created network metrics.

Clustering support and Administration of Win 2008/ 2012, SQL Server.

Managed Group Policy for user shares, printer configuration and desktop policies.

Trouble shooting CO-stop issue is VMware and administration of VMware environment.

Design and source out resources for building DR site to site replication for Datacenter

Install and configure virtual environment using Citrix XEN Server and XEN Desktop application, to reduce cost in production and testing environments

Identify areas for network growth and security needs based on customer demands

Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts.

Establish key performance indicators and service level agreements for continually improving the performance of IT operations.

Oversee all new customer implementations including initial site visit

Design and document operational policies and procedures, business processes and operational readiness

Internal and external customer facing advocacy

Manage the relationship with strategic partner’s business support of End User Device services, and Collaboration Services

Coordinate management of the client’s operational environment, including connectivity services, print services, voice services, and security services, data center operations, capacity management of storage services, and backup and recovery services with the strategic partner business.

Utilize strong technical skills, business traits, professionalism and project management skills on engagements including follow-up and follow through regarding any unresolved issues

Network Administrator, IST Management Services, Atlanta, GA - 5/2007 to 7/2009

Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.

Resolved AD replication issue between two AD sites and multiple DC’s.

AD design, planning and implementation from AD 2003, 2008 to 20012 infrastructure.

Plan all implementation migration path for Exchange 5.5 to 2003 and 2003 to Exchange 2010

Administer and configure Cisco ASA 5510 Firewall to include Site to Site tunnels/VPN for remote offices

Monitored network performance (Servers Alive, GFI Network Monitor)

Manage network Infrastructure maintaining 99% readiness and availability

Install and Implement SYMANTEC Backup Exec application and create routine schedules and monthly archive rotations of the media

Manage the overall Network Operations for an Exchange, Fileserver, Web, and Application, Terminal Services and SQL Server

Manage server racks and cables to include running cable and punch downs

Schedule all network maintenance activity and facilitate outage review meetings

Administered local webserver and IIS components for company website and Exchange Server.

Manage hardware procurement

Install, configure, troubleshoot and upgrade servers, desktop and laptop hardware

Coordinate and Implement change control management processes and procedures for all work related servers

Provide infrastructure and network SME to software development team

Network Administrator (Contract Position), GLOBAL Payment Srvs, Orlando, FL – 3/2005 to 4/2007

Administered Exchange 2003 server both locally and at remote offices

Troubleshooting of DC replication issues relating to AD schema.

Managed the overall Network resources including Exchange, Fileserver, Web, and Application and SQL Server

Designed and deployed new Exchange 2003 architecture, Win 2008 Active Directory environment, Designed SAN Solutions for archiving/ Backups.

Managed DNS and WINS for the domain and remote sites. Fixed all site to site replication issues

Maintained the network environment and provided security for the network and users

Installed and configured virtual server using VMware application for cost reduction in test and production environments

Provided Data migration from Legacy systems to new priority applications and databases

Installed and configured Axis Network Cameras for monitoring and security implementation

Administered and configured of Sonic Wall TZ 1700 Firewall, to include Site to Site tunnels for remote offices

Identified opportunities and recommended solutions for improving service efficiency and effectiveness

Installed and implemented VERITAS Backup Exec 10.0 application and created routine schedules and monthly archive rotations of the media

Managed the Linux database migration to 3 party vendor SQL environment

Scheduled all network maintenance activity and facilitate outage review meetings

Installed, configured and upgraded Servers, Desktop & Laptop hardware

Utilized strong technical skills, business traits, professionalism, and project management skills on engagements including follow-up and follow through regarding any unresolved issues

Provided support and troubleshooting for Software, Servers and Network Infrastructure

Coordinated and Implemented change control management process and procedures for all the work related servers

Provided project management oversight and guidance to project managers, whether project is internally staffed or managed via SOW or third party, and ensuring the projects are delivered to scope, timeline and budget

Created operational policies and procedures, business processes and operational readiness

Network Administrator (Contract position), Kilpatrick Stockton LLP, Atlanta, GA – 3/2004 to 2/2005

Managed Windows 2000/20003 Active Directory Administration, Print and File server

Implemented SAN Solutions into the environment and installed hardware and HBA cards for the device

Administered Group Policy within the environment for multisite domain and locations.

Managed the development, design/architecture, installation, analysis, scalability and on-going improvement of the client’s information technology infrastructure

Administered Exchange 2000/2003 Exchange server both locally and at remote offices

Implemented VMware 3.X to reduce cost

Installed updates, created or modified user accounts for Right Fax Server

Resolved Active Directory look up

Managed the overall Network Operations for an Exchange, Fileserver, Web, and Application and SQL Server

Responsible for installing patches and hotfixes for Web server clusters and managing IIS security & best practices configuration.

Identified opportunities and recommended solutions for improving service efficiency and effectiveness

Managed DNS and WINS for the domain and remote sites. Fixed all site to site replication issues

Oversaw implementation of platform upgrade from NT 4.0, Exchange 5.5 to Server 2000 and Exchange 2000, Desktop and Network configuration, connectivity with TCP/IP & IPX/SPX DNS and configuration

Configured and Administered (VERITAS Backup Exec 10.0) created routine schedules and monthly archive rotations of the media robotic library

Scheduled all network maintenance activity and outage review meetings

Installed, configured and upgraded Servers, Desktop & Laptop hardware

Provided in-depth 7 x 24 technical support for the diagnosis and repair of the ASP infrastructure consisting of servers, firewalls, routers, switches and WAN links)

Utilized strong technical skills, business traits, professionalism, and project management skills on engagements including follow-up and follow through regarding any unresolved issues

Coordinated and implemented change control, management processes and procedures for all work related servers

Developed and implemented operational policies and procedures

Network Services Team Lead, World Changers Ministries, Atlanta, GA – 6/2000 to 2/2004

Designed a migration path from NT 4.0 and Exchange 5.5 to Win 2000 and Exchange 2000 and 2003

Administered the Network Operations for an Exchange, Fileserver, Web, Application and SQL Server

Implemented Exchange 5.5/ 2000, Active Directory

Tested server and network performance and provide performance statistics and reports; developed strategies for maintaining infrastructure.

Coordinated the migration from Lotus Notes email application platform to MS Exchange

Administered network domains including AD, DNS, and WINS server

Implemented and rebuilt Compaq, DELL and HP servers for over 6 years

Installed and implemented VERITAS backup Exec 9/10 application and created routine schedules and monthly archive rotations of the media

Supported and provided upgrades to the Right fax server as well and resolving and technical to include modifying and or creating new user accounts, permission and/or message delivery

Configured Cisco firewall (Pix 515) and routers (2600 series)

Installed and configured Symantec Antivirus Server Console with daily virus definition updates to all clients within the network

Hired, promoted, scheduled, disciplinary actions and conducted performance evaluation for staff

Developed, trained and mentored staff

Provided on call and weekend technical support for the diagnosis and repair of the ASP infrastructure consisting of servers, firewalls, routers, switches and WAN links

Implemented change management controls and minimized impact to customers

Managed technical team responsible for proactively supporting the network environment

EDUCATION

Georgia Perimeter College, Atlanta GA (1993 -1996) Major: Computer Science

Technical Training: New Horizon Learning, GA (2014)

- Microsoft Windows Server 2012 - Installing and Configuration 20410

- Microsoft Windows Server 2012 - Administering Windows Server 20411

- Microsoft Windows Server 2012 - Advance Administration 20412

Technical Training: Atlanta Technical College, GA (2015)

- Microsoft Exchange 2013 Configuration - course exam - 10135A (MCITP)

- Microsoft Exchange 2013 Deployment - course exam - 10233A (MCITP)

Technical Training: New Horizon Learning, GA (2010)

- Microsoft Exchange 2010 Configuration - course exam - 70-662 (MCITP)

- Microsoft Exchange 2010 Deployment - course exam - 70-663 (MCITP)

- VMware (VCP5 – Datacenter Virtualization)

OTHER TRAINING

Total Customer Satisfaction

Conflict Management and Confrontation Skills

Manage multiple projects and meet deadlines.

Relationship Strategies

Leadership Skills

Management problems of the Technical Person in a Leadership Role

Project Management

Assertive Communication Skills

Employee Life Cycle

Employment Law Essentials

Criticism & Discipline Skills for Managers.

Training the trainer

Windows Power Shell

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