ENGINEERING LEADERSHIP PROFILE

Quality, Operations, Manufacturing, & EH&S Sustainability leadership and team building

People & Project Management expertise with demonstrated ability to communicate from the shop floor to board room and influence Design, Operations, Finance, as well as Suppliers’ organizations. Extensive direct and cross-functional management of global teams in NA, Asia, and EMEA.

Known for building teams and driving deep Customer and Supplier relationships and leveraging partnerships for problem solving, business expansion, and process improvement initiatives.

Recognized “go to” for problem solving, process improvement, and customer management challenges. Fluent with six-sigma DMAIC, Kazan, Lean, 8D, PDCA, and other methodologies.

Expertise in driving Environmental Health and Safety, Sustainability, and Product Compliance for both regulatory, Green branding, and customer requirements.

Manufacturing and Operations expertise spanning vertically integrated to fully virtual and mixed models of owned /outsourced IP, Fabrication, and Assembly and Test.

Direct & indirect Marketing and Sales expertise serving Consumer, Enterprise, and military products.

Led multiple Pre/Post-Merger-Acquisition teams to integrate mixed company cultures and misaligned procedures into cohesive Business Practices.

Demonstrated leadership in building, scaling, outsourcing Engineering Laboratory Services

PROFESSIONAL EXPERIENCE

LSI CORPORATION 2007-2014

Engineering VP, Quality and Reliability

CHARTER: Integrate mixed culture Quality organizations and drive Business Practices

Promoted to manage the improvement of the global Quality & Reliability organization, including Integrated Circuit Design Robustness, Engineering Laboratory Services, Supply Chain Quality, Joint Venture Manufacturing, Qualification & Reliability, Quality Systems & Quality Improvement, and Customer Support. Led EH&S, Sustainability, Waste Reduction, Green House Gas Reduction, Product Composition Compliance, and environmental liabilities. Managed ~ 90 technical professional employees in NA & APAC and an $18M budget.

Successfully led pre and post-merger integration of Quality & Reliability functions to drive misaligned processes into a single quality system to meet business and customer needs. Established tracking system for, and reduced customer impacting excursion by 50%.

Developed Supplier Quality practices and deployed resulting best known methods through supply chain manufacturing partners.

Led operations recovery teams through critical force majeure events, including 2011 magnitude 9.0 Tohoku Japan Earthquake and southern Thailand floods, while concurrently improving supply chain continuity and maintaining quality standards.

Drove Environmental Health and Safety organization’s first Sustainability program and improved worldwide site level emergency response capabilities.

Reengineered Analytical, Reliability, and Failure laboratories to improve service and reduce cost

AGERE SYSTEMS 1999 –2007

ENGINEERING DIRECTOR, Quality and Operations 2002 -2007 CHARTER: Define and implement Design Robustness and Manufacturing Release Processes.

Led and improved all global Quality Programs, including; Design Robustness, Supplier / Subcontractor, Internal Manufacturing, Qualification & Reliability, Quality Systems and Quality Improvement, and Customer Support. Managed ~ 220 manufacturing and technical professional employees in NA, EMEA, and APAC with a budgetary responsibility of ~ $16M.

Conceived and implemented Agere’s first Design Robustness activity and drove standardized design check lists, technology risk assessments, and manufacturing margin validation programs.

Led team in the implementation of OEM supplier program (including private label providers) to ensure proper customer support and protection of company brand recognition. Implemented Supply Line Engineering procedures for new product market expansion with Bluetooth solutions. Initiated Supplier Quarterly Business Review process and standardized Supplier Report Card for silicon wafer foundry and assembly & test subcontractors.

Optimized global engineering and manufacturing quality personnel deployments that improved customer satisfaction and reduce cost.

Consolidated global quality systems and databases across NA, EMEA, and APAC factories.

MANAGER, Engineering and Quality 1999 –2002

CHARTER: Implement processes to enable new market growth and improve customer satisfaction through Automotive Certification.

Led Customer Quality Organization supporting all Agere products and customers. Initiated Customer & Quality management of New Business Initiatives, including automotive satellite radio and hands free wireless communications.

Reduce number of unresolved customer complaints by 75% and improved cycle time to resolve complaints by 64% in fiscal 2002.

Improved customer satisfaction at targeted top 2 revenue accounts (Maxtor and Seagate) from 72% and 67% to 90% and 83% respectively.

Re-engineered complaint database and enabled the first integration of global complaint tracking.

Drove the integration of disparate Optical and Electronic product lines to utilize common Engineering Services and Customer Management resources and processes.

Led cross-functional team to eliminate phosphorus containing mold compounds that were a major reliability concern. Conversion was completed within customer schedule, without stranding any inventory or material, and without increasing product cost.

Enabled key business objectives in new market expansion. Led team to achieve Agere’s first automotive product certification enabling successful launch of Sirius Radio and Hand’s Free products aimed at automotive business. Developed and deployed Automotive Quality programs including PPAP, FMEA, and other required aspects of QS9000 (governing specification at that time).

LUCENT TECHNOLOGIES 1995 – 1999

PRODUCT MANAGER: Strategic Marketing - Video RF and Broadband Networking Integrated Circuits

CHARTER: Define market potential and required features / functions for success

Led the analysis of market potential and appropriate product line strategies for emerging Broadband Communications markets. Owned Profit and Loss and Marketing responsibilities for Digital Television, Sonet Networking, and Cable Modem / Cable Telephony products.

Successfully led cross-functional team’s product definition and initial design of OC-48 line terminator-framer and generated design wins with major Network companies.

As marketing lead, coordinated Design, Marketing, PR, Product, and Applications Engineers responsible for introducing the first integrated terrestrial receiver for High Definition TV applications. Generated design wins with Sony and Mitsubishi.

Initiated partnerships with PC industry leaders to demonstrate the use of Digital Television technology in the PC platform. Coordinated technical and Public Relations management of trade show demonstrations with Intel, Microsoft, Compaq, and Mitsubishi Electronics at Consumer Electronics and National Association of Broadcasters shows.

Introduced RF transmitter product family serving the Cable Modem and Interactive Set-Top-Box markets. Project Managed a chip set solution for Telephony over coax cable. Drove margins up from 8% to 50% when project was completed.

OTHER WORK EXPERIENCE

Manufacturing Management

Process Engineering

Product Engineering

Short Cycle Process Control

ITAR Certifications

Institutional Chemicals

EDUCATION

M.S. MANUFACTURING TECHNOLOGY - BRIGHAM YOUNG UNIVERSITY

Major: Computer Integrated Manufacturing

B.S. ENGINEERING - PENNSYLVANIA STATE UNIVERSITY

Major: Engineering Science and Mechanics

AWARDS, RECOGNITION, PRESENTATIONS

LSI Green Spark 10K award, Force Majeure Management

Invited guest speaker at Marcus Evans Reverse Logistics Forum

Invited panel speaker at Paul Kagen Associates conference on Digital Television

Presenter at IRC International Conference on Cable Modems

Sales Team Customer Satisfaction Award winner

Board Removal Rate Reduction Award winner from AT&T

First Contact Team Leader for Bell Laboratories Ball Grid Array Reliability

QIT Leader, Team Angle, Team Participant at numerous Process Improvement Rallies

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