RYAN D. WALTERS

*** ******* **. ********, **** **750 (513) 479- 5145

OBJECTIVE: PARTNER WITH AN ORGANIZATION THAT WISHES TO UTILIZE MY EXPERIENCE AND EXPERTISE TO ACHIEVE OBJECTIVES.

To effectively utilize proven ability to:

Provide Focused Leadership

Recommend Sound Business Actions

Exceed High Standards and Goals

Improve Productivity and Processing Efficiency

Recruit and Retain a Quality Work Force

QUALIFICATIONS

An Energetic Innovator and Problem Solver, possessing the ability to create and make informed decisions, with professional experience including:

Leading / Motivating Strategic Planning / Forecasting

Designing / Implementing Systems Learning Quickly / Adapting

Arranging / Coordinating Training Building Trust / Rapport

Problem Analysis / Troubleshooting Developing Effective Policies / Procedures

REPRESENTATIVE ACHIEVEMENTS

Worked with Executive Team to design and implement multiple strategic initiatives.

Designed and implemented an advanced driver training program to increase accessibility to a wider range of candidates for the company thus creating a career development option for CDL drivers.

Lead an internal investigation uncovering numerous and ongoing fraudulent activities. Exposure of these activities resulted in the company being able to stop the financial losses and create policy to prevent further occurrences.

Restructured departments, developed all policies and procedures in order to achieve and maintain operations compliant with company and regulatory requirements, including maintenance of records and documentation.

Successfully represent company during Workers Compensation and Unemployment proceedings. Worked with Assistant State Attorney General representing company and State during Workers Compensation litigation. Consistently achieve favorable rulings.

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Restructured a recruiting orientation and retention program, resulting in higher work force performance, lower production downtime, and the reduction of turnover rate to lower than 50% of the industry standard.

Designed and implemented multi-media ad campaign designed to attract new and experienced candidates. This included newspaper, a variety of online outlets, television commercials, radio and satellite radio, billboards and feature segments on regional newscasts.

Established new Human Resource and Safety Departments serving two separate companies simultaneously. Brought the first company into federal compliance within four months, the second was brought into compliance within nine months. Verification of compliance was confirmed with external audits.

Successfully motivated reluctant management and the hostile workforces of multiple companies to accept business practice changes in order to become compliant with Federal Regulations and reduce accidents and lower insurance costs.

Exercised decisive risk management while successfully managing two start-up businesses, taking both to multi-million dollar annual revenues in less than 24 months.

Established interpersonal relationship and rapport with leaders of the area medical community, improving the perception of a new service sector leading to a successful launch and operation of a new company. The company continues operation 22 years later.

Utilized strategic planning and forecasting methodologies while writing a business plan for a regional transportation company, resulting in explosive growth, reaching multi-million dollar annual revenues within 18 months.

Established criteria, standards and procedures for all positions in a 500 employee nationwide transportation company, as part of the criteria to achieve ISO-9002 registration.

Arranged, coordinated and conducted monthly training meetings, and organization wide educational seminars for Owners, Senior Management and workforce resulting in a company becoming ISO-9002 registered.

Project Manager of fleet wide electronic equipment purchase, installation and education process resulting in improved operational efficiency, lowered equipment damage cost and provided better data to improve fleet efficiency.

Project Manager of fleet fuel efficiency program which improved overall fleet fuel efficiency by 25%.

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PROFESSIONAL EXPERIENCE

Exemplary Background gained in successful positions as:

Vice President of Support Operations

-Keen Transport, Inc. 2014 - 2015

Director of Safety and Human Resources 2002 - 2014

- Trans-States Express, Inc.

Director of Safety and Recruiting 2000 - 2002

- 1st Carrier Corp.

Director of Quality Assurance 1997 - 2000

- Gasel Transportation

Owner 1994 - 1997

- TransCare Ambulette, Inc.

Vice President 1990 - 1994

- MLW Medical Billing Service

Infantryman / Squad Leader 1985 - 1990

- US Army

EDUCATION

Wheeling Jesuit College - Human Resource Management – Course work

completed

Associate Degree in Business Management; Minors in, Marketing, Sales, Accounting

Washington State Community College

Ohio University – Studies in Engineering and Psychology

Marietta College – Studies in Business and History

ISO-9000 Lead Auditor / Lead Assessor Certification

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