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Customer Service Machine Operator

Location:
Illinois
Posted:
October 08, 2015

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Resume:

Scott Pennings

*** ******** ****, *******, ** ***52

Mobile: 920-***-****

acr0gh@r.postjobfree.com

September 29, 2015

Dear Sir/Madam,

Attached is my Resume for your review. Currently looking for new opportunities and challenges in manufacturing, working with a multifunctional team.

Specific qualifications include:

A History of providing quality service and support to customers, working directly to determine needs and offer solutions in a Safe and Timely manner.

25+ years of experience working in the high speed converting industry; 7 years as a Process Engineer and the remainder in Research and Development. Focus on product development, quality and process improvement.

Excellent communication skills, both verbal and written, including practicing active listening techniques to ensure understanding of the customer’s needs.

Proficient in Microsoft Word, Excel and Power Point.

Familiar with Lean and Six Sigma Principles.

Worked successfully both individually and in a team environment.

Consistently demonstrated ability to multi-task and work in a fast-paced environment.

Continually looking for ways to improve my knowledge and skills in order to maximize effectiveness on the job.

I look forward to discuss any opportunities you may have to discuss my experience in greater detail. I can be reached by phone: 920-***-****. Thank you for your time and consideration.

Respectfully,

Scott Pennings

Scott Pennings

728 Appleton Road, Menasha, WI 54952

Mobile • 920-***-**** email: acr0gh@r.postjobfree.com

Strategic, results-driven, and dedicated professional with 25 years of experience focused in a manufacturing environment. 7 Years in MRO and VMI customer service. Proven record of driving change and process improvement, resulting in increased levels of machine performance. Operation and implementation of Fluff Forming, Hot Melt Adhesive and Ultrasonic Bonding technologies. Earned Master of Science degree in Organizational Leadership & Quality and a Bachelor of Arts degree in Operations Management & Human Resources from Marion University. Named on 5 US Patents for Re-Fastenable closures on disposable products.

PROFESSIONAL EXPERIENCE

VALLEY FASTENER, Menasha, WI

Distributor of MRO supplies throughout N.E. Wisconsin

Owner & Operator 2008 - Present

Providing quality service to customers and meeting their needs

Responsible for all facets of business operations including financial, inventory control, and Sales

Excellent communication skills, both verbal and written

The ability to multi-task and good organizational skills

Positive attitude

KIMBERLY CLARK, Neenah,WI

A manufacturer of disposable paper based products used in personal hygiene.

Process Engineer 2000 - 2007

Responsible for Fluff End operations of Infant and Child Care products

Coordinator for process setup ensuring quality of products being produced

Oversee optimization of new product lines at facility

Documented processes and procedures for manufacturing lines to ensure quality products are being produced efficiently while ensuring the safety of all workers

Detailed process set up for new product line and maintained shift to shift installation schedule with multi-functional team

Research Scientist 1999 - 2000

Responsible for process optimization and coordination in Infant care (diaper) operations area

Oversaw the installation and implementation of new equipment

Documented processes and procedures for manufacturing lines to ensure quality products are being produced efficiently while ensuring the safety of all workers

Research Technician – NW Facility 1994 - 1999

Responsible for pilot line development

Completed analysis of manpower allocation to determine best utilization of personnel

Conducted training of personnel within the Research Group

Management of machine schedules to ensure on-time production order flow

Safety Coordinator and Training Development

Research Technician – Infant Care Advanced Product Development 1984 - 1994

Named on 5 US Patents for Re-Fastenable closures on disposable products

Responsible for process improvement and pilot line development

4th Hand Machine Operator, Lab Technician (summer employment, full-time 1982) 1979 - 1984

EDUCATION

Marion University, Fond du Lac, WI

Master of Science Degree; Organizational Leadership & Quality GPA: 3.5

Marion University, Fond du Lac, WI

Bachelor of Science Degree; Operations Management and Human Resource GPA: 3.2

-Dean’s List, Fall 2006

University of Wisconsin – Stout, Menomonie, WI

Studies in Industrial Technology

https://www.linkedin.com/pub/scott-pennings/9/520/171



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