Sameer Joshi

Phn: +919*********

E-mail: acr0ct@r.postjobfree.com

Whtsapp: +919*********

Skype id: sameerjoshi1981

Location: Mumbai

SUMMARY

SAP Project/Delivery Manager with overall Thirteen years of functional and operational experience related to Banking/Finance sector, Seven plus years in SAP configuration, design and implementation and over three years of SAP Project Management.

PROFESSIONAL EXPERIENCE

Skill Summary

Successfully led global team through complex program and project tasks. Project Management focus areas include project planning, financial management, staffing, communication and scope management. Delivery-focused and able to motivate teams

SAP FI-CO, Asset Accounting, New GL Functionality, FI- AR /AP, FI integration with MM and SD Modules, Administrative Workflow knowledge can trouble shoot workflows in error, Sap Authorization, LSMW, MIC Customization (Required for SOXA), Well versed with conducting SIT, FAT, UAT.

Performed extensive work with oral presentations, timeline determination, budget estimation and staffing plans. Multiple engagement experience with global delivery model including offshore functional and development support.

Abeam Consulting Ltd. December2014 - Present

Manager (Kuala Lumpur, Malaysia)

Abeam Consulting (Malaysia) Sdn. Bhd. has one of the largest pools of SAP consultants in Malaysia. Abeam provides consultancy services to Malaysian companies across various industry sectors. As one of Abeam’s global delivery centers, we also provide support to global companies in the U.S., Europe, and Japan as they implement and roll out SAP to their operations globally.

Application Maintenance Service Department (AMS)

We are providing support to around 40 post implementation projects across the globe. I am responsible for process effectiveness and continual service improvement. Managing risks and escalating appropriately to Sr. Management, Managing Support operations to Agreed SLAs

Project Management-Production Support covering following key ITIL areas:

Incident Management

Problem Management

Service Request Fulfilment

Event Monitoring & Escalation /Resolution

Change Management

Sumitomo Chemical Systems Services Co – Database Migration Project

Project Manager for SAP Functional Testing during Database Migration. Create, Review and Analyze sap database migration testing project plan, database migration project status, and communicate to sap database migration team and senior management. Liaison with the Project Management Office (PMO) for issue resolution, scope definition and Re-testing activities. Created and managed the work plan and resources for the FI, CO, SD, MM and PP functional testing.

Contraves Advanced Devices Sdn. Bhd. – Implementation

Project lead for SAP FICO related efforts. Provided support to in-progress Project Manager in the areas of project planning / project tracking, status reporting, issue management, risk mitigation and role definitions.

Using ASAP methodology conducted all tasks for Realization phases of project. This included testing and configuration support for the areas of FI-GL, FI-AR/AP, FI-AA, GST. Creation of training document and performing FAT using the Panaya tool. Conducting Key User trainings and UAT sessions. Research and implemented SAP changes for inefficiencies with master data, GL Balances, tax invoice, etc. Provide post go live support

ITZ Cash Card Limited (Essel Group) December2011 to November 2014

(Mumbai, India)

ITZ Cash Card Ltd., is India's first ever "Multi Service Prepaid Card company" and the leader in this sector, Introduced by the highly diversified Essel Group - a business conglomerate. ITZ Cash Card offers a portfolio of customized e-commerce and m-commerce solutions in the B2B & B2C space.

SAP Support Team

Our department is responsible for SAP implementation and provides post implementation Support. I’m responsible for managing the SAP team and Support issue in the area of FI/CO, responsible for delivering projects against agreed scope, budget, schedule & customer expectations. Doing this whilst supervising, directing & motivating teams of multi-discipline contractors &employees.

SAP FICO Manager

Job Profile:

1)Managed a team of 10 consultants from different module FI/CO, SD, MM, ABAP.

2)Managed all sap functional core modules including but not limited to:

configuration activities, Business Process Mappings, Business Process Design, Functional Specifications, Functional/Technical Testing.

3)Analysis & understanding of Business process from functional prospective.

4)Identification of areas/application where SAP integration/developments are required for smooth functioning of business processes.

5)Impact Analysis and identification of modules to be affected.

6)Proposing of solution to business team with effort estimate considering maximum of tweaking/configuration as per SAP standards and if requirement does not fit to standard then workaround/development effort estimate.

7)Preparation of Business blueprint and functional specification.

8)Analyses of dependency on legacy/internal systems from integration prospective.

9)Review on SAP developments/issues with SAP core team on weekly basis.

10)Addressing ad hoc issues which impacts business severely.

11) Lead the steering committee on sap process change management activities.

12)Training & Development of Team members & continuously sharing and seeking information and skills.

13)Co-ordination with SAP, Banks, Hardware vendor on need basis for resolution of technical issues.

14)Overall SAP system monitoring & Control.

15)Reporting directly to the CTO.

Automation of MIS Reports

MIS report generation was done manually by respective departments on need basis. All the necessary data for report generation were scattered in different systems hence was required to collate in one place in a single system. The automation of the MIS reports was to minimize/ remove human intervention.

Project Participation:-

1.Managed the automation of MIS Report project for the Sales, Marketing and Finance team. Drove the project from conception to completion.

2.Consulted with the respect departments to identify key requirements, defined project scope, developed project plan and schedule, provided leadership to internal teams on project and daily production issue. Facilitated issue resolution.

3.Prepared and presented timely status reports to internal senior management.

4.Collaborated with third party software and internal system owner to collect data from different systems and collate it in one place.

5.Initiated a comprehensive Change Management process that improved communication and tracking of Changes done in the system for cross-functional teams and senior management.

6.As manager, acted as escalation point for change requests and worked closely with department team leads to prioritize issues and coordinate troubleshooting efforts.

7.Conducted resource planning and budgeting, tracked costs to ensure adherence to budgetary limitations.

8.Automation of MIS reports via Emails and SMS on daily basis.

Interactive Financial & Trading Services Pvt. Ltd. implementation

IFTSPL (Interactive Financial & Trading Services Pvt. Ltd.) is a Super Distributor to the ITZ Cash Pvt. Ltd which has all the Distributors and ICWs registered with. All the B2B customers are registered and their commission distribution is done via IFTSPL.

Project participation included following area

Review, Analyze project plans, project status, and communicate to sap project teams and senior management.

Using ASAP methodology scheduled n monitored all tasks for Business Blueprint and Realization phases of project.

This included process definition, testing and configuration support

Supported all team leads on critical issues for functional/technical levels.

Configured SAP financials (FICO) and SAP Asset management.

Functional responsibilities included requirements determination, configuration, reporting, output development, master data conversions, training, go-live support and post implementation follow-up

Configuration settings for Company code, Fiscal year variant, Chart of accounts and account groups, posting period variant, field status variant and field status group

Configuration for special G/L transactions like down payment made, down payment received

Configuring Withhold tax and input/output tax.

Involved in Integration with Material Management

Created Chart of Accounts, Asset Classes, Master Data, Valuation, Asset types, Allocations of number ranges and transfers of legacy data in Asset Management Module.

Maintain Controlling Area, Cost Element Accounting, Creation of Cost Center, Defining Cost Center Hierarchy and Profit Center Hierarchy

Worked on providing solutions for the technical deliverables such as timelines, scope, and quality for the sap project.

ITZ Cash Online Payment Ltd. Rollout

ITZ Cash Online Payment Ltd. was registered to segregate RBI Governed business and non RBI Governed Businesses of ITZ Cash Ltd.

Project participation included

Conducted project-related business development activities including solution determination and team staffing.

Managed the planning and oversaw execution of the process readiness, transports, configuration dependency, backups, trainings and organizational change activities.

Configured SAP financials (FI/CO) and SAP Asset management.

Configuration settings for Company code, Fiscal year variant, posting period variant, field status variant and field status group

Extending the Masters of Customers, Vendors, GL accounts defining screen layout per activity for customers and vendors

Defining House bank configuration, bank master data, G/L accounts for each bank account and creating reconciliation accounts for customers and vendors.

Configuration for special G/L transactions like down payment made, down payment received

Configuring Account Assignments for Asset Acquisitions, Retirements and Inter-company transfers.

Defining Cost Center Hierarchy and Profit Center Hierarchy

Royal Bank of Scotland March 2004 to December 2011

TSI (Technology Services India) (Mumbai, India)

TSI is a fully owned subsidiary of RBS, it carries out many operational as well as IT activities for the Group. Our department is responsible and acts as a support Organization for Global SAP implementation and provides post implementation Support.

Global Support Team

We are providing support to 7 post implementation projects across the globe, as a part of support team I’m responsible for handling Support issue in the area of FI/CO also provide business process related consultancy to the end users. Over a period gained considerable understanding of user problems in area of authorization, reporting and optimization of business process in line with the Global MIS templates.

Well versed with off shoring model of support based on ILTS. This includes tracking the incident logged and resolving them according to SLA agreed with the business users. Some of the activities carried out in this role are:-

1.Handling query related to Asset accounting.

2.Handling query related to Internal Order settlement, Master, etc.

3.Handling query related to automatic payments, invoice processing, etc.

4.Creation of GL, maintenance of Financial Statement Version, Maintain GL related customized table.

5.Providing consultancy for CIN version in the areas of TDS Configuration, Updating of Bank Challan, Printing TDS Certificate, etc.

6.Performing FAT for CR developed.

Change Request Experience

As a part of Change request team, I’m responsible for Analysis of business requirement, identifying alternate solution and developing the same.

Major Change Request handled:-

1.Creation of House bank and Bank Key for NEW BSR Code to be displayed in the TDS Certificate

2.Creation of new transaction type to update missing acquisition in certain depreciation area.

3.Creation of a new company code.

4.Several Validation related Changes including creations of sets required for validations.

Core Team Experience

NL Migration Project

ABN AMRO operational processes on SAP were migrated from NL to India due to Harvest and Symphony. Promoted to the Core Team because of business process knowledge and good performance.

Project participation included

1.Providing Training to the user

2.Provide Business support in terms of SAP knowledge and trouble shooting.

3.Creation of LSMW project for Mass uploads of

1.ASSET Accounting

Creation/Change of asset, AUC distribution, AUC settlement, Asset Impairment, Unplanned depreciation posting

2. Internal Orders

Add Settlement rule, Change/Delete Settlement rule, Change IO Master

3. Cost Center / Profit Center

Creation of Cost Center / Profit Center, Change Cost Center / Profit Center

AASI (ABN AMRO INDIA Securities Ltd) implementation

AASI (ABN AMRO INDIA Securities Ltd) is an extended business in the securities and Investment Market. AASI’s major business areas are Wealth Distribution, Primary Dealership and Structured product. AASI has decided to expand its business in INDIA, to manage the expansion in a very systematic and effective manner AASI has decided to use SAP (CLAIRE) system in the back ground.

Project participation included

Configuration settings for Company code, Fiscal year variant, Chart of accounts and account groups, posting period variant, field status variant and field status group

Configuring account groups for Customers and Vendors, defining screen layout per activity for customers and vendors, Configuring payment terms

Automatic account assignment for various AR & AP transactions like exchange rate difference, Configuring automatic payment program

Defining House bank configuration, bank master data, G/L accounts for each bank account and creating reconciliation accounts for customers and vendors.

Configuration for special G/L transactions like down payment made, down payment received

Configuring Withhold tax and input/output tax.

Copying Depreciation Areas – Assignment to Company Code, Specify Account Determination Rules – Define Asset Classes, Number Ranges, Integration of Asset Accounting with General Ledger, Financial Statement Versions for Asset Accounting

Maintain Controlling Area, Cost Element Accounting, Creation of Cost Center, Defining Cost Center Hierarchy

SOXA – MIC Implementation

Following Sarbanes and Oxley (hence SOXA) introduced has chosen MIC plunging provided by SAP for its SOXA compliance.

Project participation included

Understanding & Validating user documentation on business process.

Reviving customization and technical documentation checking the authorization roles for the end user.

Customization Document.

Testing the Tool.

Creating scripts for first line support agents for call logging.

As a part of support activities we monitored workflow on daily basis to avoid any reporting flaws that may occur on account of work items in errors. Advice the SOXA team on business process and there implication on reporting.

Finance Process Experience:

Invoice processing

Creation of Invoice, Credit memo, Upload of Invoice excel file, Change correct invoice/ credit memo.

Add scanned images to invoice once the document are parked.

Attach Payment List with cheques and seek appropriate signatories.

Ensure all cheques have been signed before send out to vendors.

Monitor the Withholding Tax clearing a/c on a weekly basis and prepare IR 37.

Prepare IR 37 Form (within 10 days from invoice date) for IRAS (Inland Revenue Authority of Singapore).

Prepare IR585 Form (Withholding Tax – Annual by 31 March of the following year)

Master Data processing

Check GL listing to ensure that the account does not exist if it is a new creation request.

The Changes in GL accounts report at end of each day and verify all the creation/ changes made.

Create/change Vendor based on the request, Create/change Customer based on the request.

Print daily audit trail report and ensure that no unauthorized Vendors/Customers are created.

Create / change Asset Master based on request received and determine the Asset Class.

Create the new AUC number based on the approved form.

Generate Audit trail report on a weekly basis to ensure that all new creations are checked.

Check IO listing to ensure that IO has not been created.

Create the internal order master based on the approved form.

Print out daily report to check all creation/changes against IO forms sent.

Create or Change Cost Center Master & Profit Center Master

Printing of Master Data report on a Weekly basis will ensure no unauthorized creation of cost center.

Achievements:

Promoted from the invoice processing team to the Master Data Team within 10 months.

Promoted from Business Operation team to the Core Team and then to the SAP support team.

Awarded ACE Bravo for design & development of the LSMW interface - this automation saved several weeks of efforts for manual entry

Received a Certificate of Merit for Special Efforts in Maintaining Business Continuity.

Electronics Data System May 2003 to March 2004

Help Desk Coordinator (Mumbai, India)

Job Profile:

Resolve Clients Queries.

Appointed as a Subject Matter Expert (SME) after Training.

Reviewing and Creating Process related articles.

Providing Second Level Support and Taking Supervisory calls.

Conducted Training for the new Batch.

Handled Team of 16-20 Agents.

Monitoring calls and giving feedback to the Agents.

Providing technical support to A.T. Kearney employees.

Job involves researching and providing innovative solutions to customer queries.

Maintain a high level of technical product knowledge in the specified software/hardware products and become knowledgeable in new products as assigned.

Maintain a high level of customer satisfaction at all times.

Use of CRM tools like Vantive and Service Center for registering customers and for tracking customer case history to resolve their issues.

Achievements:

Was the top Performer in the month of August 2003 and January 2004.

Was the ranked 1st in the agent score card for the performance review for August 2003 – October 2003

Sitel India Pvt. Ltd. April 2002 – May 2003

Technical Support Representative (Mumbai, India)

Job Profile:

Providing technical support to America On Line (AOL) user’s.

Maintain a high level of customer satisfaction at all times.

A 2nd Level Support on the Floor in the Absence of Team Leaders and provided help and guide to all the agents on the floor.

Job Profile Included Voice Interaction with American Clients and troubleshooting various problems for different versions of AOL.

Most Importantly a Blend of Customer Service that was included as there was a major voice interaction with International clients.

Received Training in Voice and Accent to meet the standards of the American Clients.

Achievements:

Was the employee of the month for the month of January 2003

Was awarded by the team leader for being the top performer of the team for the month of December 2002

Was the top performer of the team for 6 months in a row (October 2002 to March 2003)

KEY SKILLS

Excellent communication skills, both oral and written.

Capable of motivating staff.

Ability to manage stringent deadlines.

Excellent ability to grasp new technologies.

Excellent analytical skills.

EDUCATION

B. Com (Accounts) from St. Andrew’s College, Mumbai (Bombay) University in 2002.

PROFESSIONAL DEVELOPMENT

2 years Diploma in Software Management from Aptech Computer Education Center.

Learned Web designing tools like Dream- weaver and gif animator and basics of photo shop from Microkon Computer Education.

PERSONAL DETAILS

Date Of Birth : 29th August, 1981

Marital Status : Married

Location : Mumbai, India

LinkedIn Profile: https://in.linkedin.com/pub/sameer-joshi/1b/346/ba0

Sameer Joshi

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