Manikant Mishra

: +919********* / +** E-mails: acr09r@r.postjobfree.com

Deputy General Manager-Operation & Marketing

An Educated, Informed, Competent, Imaginative and Ambitious Professional who has proven ability to think Independently and handle Multiple Tasks successfully delivering desired results within stipulated time frame by putting together leadership skills, passion, integrity and drive required to make things happen among proactive teams ensuring business targets are always met cost – effectively. Looking for a suitable managerial position with a company that will allow developing career and giving requisite opportunities needed to unlock the full potential.

Area of Expertise

Logistics Planning (Road, Cargo,Rail,ODC)

Cost Analysis

Credit Control

Team & Skill Development

Coordinating Merchandising

Feet Thinking & Arriving at Right Decision

Key Customer Account Management

Online Tender & Bidding

Analyzing Trends & workout Strategies

Rate Negotiations

Customized Service Delivery

Budgetary Planning

Professional Experience

Associated with TCI Freight (Largest Division of Group TCI) since 01St Oct’1986 to Present.

TIME DURATION

PLACE OF POSTING

JOB RESPONSIBILITIES

DESIGNATION

AREA COVERED

Oct,1986 to Feb,1989

Hyderabad,Warangal & Ramagundam

Branch operational activities

Trainee & Assistant

AP

Feb,1989 to May,1994

Kothagudam

Branch Operation and Marketing

Sr.Supervisor

June,1994 to Jan,2002

Sakinaka and Belap MVur Road

Operation,Acct, Marketing & Transhipment

Branch Officer

Mumbai,New Mumbai and Thane area

Feb,2002 to May,2005

Vishakhapatnam

Operation,Acct, Marketing & Transhipment

Branch Executive

AP

June,2005 to May,2007

Indore

HUB- Operation & Marketing(TCI XPS Division)

Area Manager

MP and Jhansi(UP)

June,2007 to June,2010

Guwahati

Controlling Head-Operation & Marketing

Divisional Manager

AS,Meghyalaya,Tripura,Arunachal Pradesh & WB

July,2010 to At Present

Chandigarh

Controlling Head-Operation & Marketing

DGM

HR,HP,PB & UT

TCI Group is India's leading Multimodal Integrated Supply Chain Solutions Provider with a Global presence with expertise developed over five decades with an annual turnover for INR 2000 cr with a conglomerate of sister concerns including TCI Freight, TCI XPS, TCI Supply Chain Solutions, TCI Global, TCI Seaways, TCI CONCOR collaboration and its Social arm TCI Foundation.

TCI Freight, the largest division of Group TCI, is India's foremost surface transport entity. TCI Freight offers total multimodal transportation solutions ranging from full truck load, less than truck load, small and Over Dimensional Cargos through Road & Rail. TCI Freight ensures a cost effective, safe, reliable & ethical service, which has secured its involvement in all major government and private projects.

Key Performance Areas:

Optimum utilization of resources for profitable business and customer satisfaction.

Analysis of branch profitability.

Analysis of Manpower utilization.

Analysis of Fleet utilization.

Analysis of Service levels and deficiencies.

Collection and study of Market rates for lorry hire.

Planning of Fleet operation improvement.

Analysis of Customer Complaints & Grievances.

Planning for Customer retention.

Establishing data base for Rates and Contracts.

Credit Management.

Key Accounts Management (Controlling Level).

Review of Plans for implementation.

Audit for System Effectiveness.

Heading Marketing function for the TCI Freight at Chandigarh Controlling Office.

Support Strategic Business initiatives by working with higher management to plan & execute processes program including business planning, & business development till successful execution.

Operation control through analysis of enquiries and requirements of customers’ need.

Preparation of Budgetary quotation (cost optimization) and convert to customer delight through customized service delivery.

Operational support to all branch heads and handling all activities & Issues.

Initiating new process in operation to bring operational/service efficiency.

Managing the marketing team (Nineteen Branch officers/Incharges under Chandigarh Controlling).

Business development from existing & new customer. Preparation of presentation and negotiation for business growth.

Initiating Market Study through Market Mapping, Segmentation – Analysis & High Potential Area Survey’s.

Analysis of New Business Opportunity & Planning for Business Growth.

Analysizing Lost Customer details & working out strategies for regaining regain lost business.

Niche Analysis Study of Competitor Activities & organizing monthly review meeting among team members for working out strategical framework.

Managing inbound & outbound logistic support to Rail & Over Dimension Cargo Segments.

Manage Key Customers ranging from M/s IOCL, HMT, WIPRO LTD, ALAMBIC PHARMACEUTICAL LTD, LUPIN LTD, WOCKHARDT LTD, BLUECOAT, MAHINDRA & MAHINDRA, LIBERTY and many more.

Participation in Tenders and Online Bidding, Preparation of Customer Data Master form on monthly basis. Preparation of costing and on time RFQ submission.

Managing critical outstanding and initiating remedial measures for Revenue leakage control and thereby escalating Profitability.

Initiate and implement CMF – Credit Master Form for better credit management of all customers at varied locations.

Sales Target forecasting and preparation of budget for the financial year and reviewing at periodical intervals.

Imparting Training to Marketing workforce, with periodical evaluation & 24x7 supports to subordinate staff.

Managing ISO requirement and periodic audit as per requirements.

IT Skills

MS Office (Word, Excel, PowerPoint), ERP, Internet Surfing.

Academic Credentials

Bachelor in Political Science from Banaras Hindu University, 1984.

Intermediate UP Board-Allahabad, 1979.

10th from UP Board-Allahabad-1977.

Project Details

SIEMENS-Belapur Road: Started business association with SIEMENS in 1998 for providing logistic solution.

MUKUND LTD- Thane,Belapur Road,Kalwa : For ODC business association.

EXEL INDIA-Visakhapatnam: Road Transportation agreement for PAN India.

RUBBER BOARD-Agartala: Transport agreement to PAN INDIA basis by road and rail from Guwahati.

IOCL PROJECT(2010 to 2014): Handled project of polymer transportation from Panipat to MP,AP and EAST Cluster.

Handled project like-HMT LTD, MAHINDRA & MAHINDRA LTD, SML ISUZU LTD BLUECOAT PVT LTD & others.

Catering services to maximum Pharmaceutical Industries. Major customer- ALEMBIC LTD,LUPIN LTD,RANBAXY LABORATORIES LTD,CIPLA LTD,DM PHARMA and others.

FTL/LTL/SUN Business growth @ 35% in the year 2013-2014.

Extra Curricular Activities

Participation in every transport affair in every working places throughout my career. Taking part in providing medical facilities to all of our fraternity.

Reference on Request

Available for Relocation

Personal Particulars

Name : Manikant Mishra

Father Name : Late Umasankar Mishra

Date of Birth : 25.10.1960

Marital Status : Married

Nationality : Indian

Languages Known : English, Hindi and Telegu.

Permanent address : Vill-Kushahan,P.O-Addalpura,Tehsil-Chunar,Dist-Mirzapur,Pin Code-231304

Present address : House no.5075/2, Modern housing complex, Manimajra, Chandigarh-161001

SIGNATURE

Place: Chandigarh

Date: 31th March 2015

Contact this candidate