Sandra Ruotolo-Robinson

***** ******** **** ************, ** 19120

267-***-**** e-mail acr09g@r.postjobfree.com

CAREER SUMMARY:

Technically skilled business professional with versatile administrative support skill set developed through over

twenty years of experience as an office manager, secretary, and administrative assistant. Excels in resolving

employers challenges with innovative solutions and process improvements proven to increase efficiency, and

customer satisfaction.

QUALIFICTIONS:

Report and document preparation, spreadsheet and database creation, records management, accounts

payable/receivable, office management, Microsoft Word, Excel, Access, Outlook SAP, PowerPoint

Presentations, Quick Books and Peach Tree accounting software applications. Budgeting, Purchasing, Inventory

Control, Database management

EMPLOYMENT HISTORY:

Bedbugs/Airbnb.Com Philadelphia, PA

Administrative Assistant/Scheduler 12/12-present

Scheduled and coordinated meeting appointments and travel arrangements.

Trained 3 additional administrative assistants due to business expansion

Composed, edited and transmitted letters, reports, and memos

Developed new filing and organizational procedures saving the company $2,000.00 a year in contracted labor.

updated vendor and customer information in data bases, -

Typed documents such as correspondence, drafts, memos, and e-mails, prepared 3 weekly reports for

management

Ran weekly payroll through ADT. Submitted accounts payables and received approval to vendors on a weekly

basis.

Purchased and maintained office supply inventory.

Accounting responsibilities included accounts payable, bank and credit card reconciliation on a monthly basis,

prepared financial statements for accountants approval. Ran payroll, inputting overtime and paid leave and

vacation time. Raised host status to Super Host, increased renters satisfaction by 30%

Wells Fargo

Administrative Assistant Philadelphia, PA

Home Banking Division 08/2012-present 12/10/12

Composed, edited and transmitted letters, reports, and memos, created and updated database vendor and

customer information.

Recorded and distributed weekly minute meetings,

Made complex travel arrangements, for supervisors and management

Purchased and maintained office supplies inventory

Replied to inquiries from customers regarding services provided, offering new promotions.

Greeted customers and directed them to the appropriate party.

Opened, sorted, and distributed mail

Managed travel and expense reports.

Legends Hospitality Camden NJ

Assistant to the Food Director (Seasonal) 04/201*-**-****

Assisted director of food services, purchased all food items using computerized inventory system, hired and

evaluated seasonal employees, issued purchase orders for food inventory. Maintained sanitation guidelines for

handling of all cold and cooked food, accepted cash transactions from customers, made, change, and reconciled

cash register records with cash in drawers.

Bongiovanni & Associates

Fort Washington, PA

Administrative Support 05/25/2005-12/31/2012

Decreased office expenditures by 15 percent. Created, proofread, edited, and transmitted letters, memos, and

report by fax-e-mail, or regular mail. Supervised staff of three administrative professionals.

Coordinate land and air travel arrangements, scheduled meetings, room reservations and hospitality

arrangements for senior management. Managed and coordinated calendars independently to ensure those

priorities were accomplished and unplanned items addressed appropriately. Maintained inventory of office

supplies, replenishing them as necessary. Created and generated invoices, researched, reviewed and put in line

for payment vendors invoices, bank and credit card reconciliation, established and maintained petty cash funds.

Law Offices of Alan Carpel Philadelphia PA

File Clerk/Secretary 09/2003-05/2005

Redesigned filing system to make retrieval of all open and closed cases more efficient. Responded to inbound

phone calls and e-mails from clients, other legal professionals, and the court system. Composed, proofread,

edited letters, legal briefs to other legal professionals, the court systems, and clients. Tracked departmental staff

attendance and time off requested by staff member. Open, read, organized and prioritized mail, and responded

when appropriate, entered legal pleadings via the internet, assisted with billing, scheduled appointments,

greeted clients and directed them to the appropriate personnel

EDUCATIONAL HISTORY:

Western University Chicago, Illinois

Bachelors Degree in Accounting 05/200*-**-****

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