Efren Gutierrez Mendoza II
Unit *** Tara Residences 398 Tandang Sora Ave.,
Culiat, Quezon City, 1128 Philippines
acr06w@r.postjobfree.com
TECHNICAL SKILLS
CentOS
Red Hat Linux
PostgreSQL
Slony
pfSense
Nagios
Cacti
Munin
MySQL
Ubuntu Linux
Fedora
Servers
Firewalls
VMware vSphere ESXi Hypervisor
ProxMox
WORK EXPERIENCE
701Search, Inc
9/F Tower 1 The Enterprise Center,
6766 Ayala Avenue Corner Paseo De Roxas Legaspi Village, Makati
January 2011 to March 2015
701Search is the company behind Ayosdito.ph. It is a media company specializing in building & growing online marketplaces in the region. It is a joint venture between Singapore Press Holdings Limited (listed on the Singapore Stock Exchange), Schibsted Media Group and Telenor Group (both listed on the Oslo Stock Exchange).
Position: System Administrator
Duties and responsibilities:
Worked closely with the development team especially during application deployment and server migration
Perform production servers upgrade, database replication and migration
Upgrade network bandwidth
Rewrite firewall rules
Performed server capacity planning
Redesign network
Setup of new staging servers
Provide daily hardware and software support to all employees
Provide support during staging updates to developers
Setup Jenkins; auto update of staging server
Communicate with technical persons from other office branches
Environment: VMware vSphere ESXi Hypervisor, Proxmox, Apache, PHP, Ubuntu Linux, PostgreSQL, MySQL, Nagios, Blocket Platform.
Paysetter International, Inc.
3101 Antel Global Corporation Center,
Doña Julia Vargas Avenue, Pasig City,
Philippines, 1600
November 2003 – November 2010
Paysetter International, Inc. (PSII) is a leading provider of wireless person-to-person (P2P) payment solutions. Paysetter develops software to enable mobile person-to-person payments on a Short Message Service (SMS) format.
Position: Senior Systems Administrator/NOC Head
Duties and responsibilities:
Was assigned in Paysetter’s branch in Jakarta, Indonesia for a week to train newly hired NOC associates.
Was assigned in Singapore to check the server of SAL Malaysia and to provide support on one of Paysetter’s application.
Installation of third party-software, administration and monitoring of internal & external systems running on Solaris 8/Red Hat Linux & Windows NT/2000;
Assigned to Paysetter’s major client/partner Banco de Oro and Globe Telecoms for the implementation of Mobile Banking System (MBS);
Provide technical support for :
o eVoucher project in Bakrie Indonesia,
oCelcom Airtime Transer/Request (CAT/CAR) in Malaysia,
oBanco de Oro Cash Card Project,
oPhilippine National Bank MBS Project,
oUnion Bank MBS EON Project,
oGlobe Telecom Autoload Advantage,
oTextbak Mo Libre ko,
oShare a Load Project (Philippines, Japan and Hong Kong) and
oTawad
which include the following tasks:
Systems Administration for Solaris/ Red Hat Linux and Windows Environment and responsible for the installations, configuration, security and administration of Servers;
Act as Network Operations Center (NOC) Head;
Ensures the NOC see all appropriate logs and alarms from equipment that are in production;
Monitoring/tracking network, external, systems, network, and application related incidents and direct ownership for tracking the resolution of escalated incidents;
Responsible for the configuration, installation and maintenance of Paysetter’s Application, Oracle 8, 9i and 10g from Solaris/Red Hat Linux.
Support new systems implementations.
Provide technical support to application developers and end-users.
Responsible for administration and maintenance of Paysetter’s web server, mail server, DHCP and proxy server.
Work with vendors and / or consultants in providing the necessary support during and after hardware, software or projects implementations.
Created shell scripts in supporting systems or applications alerts, monitoring and batch jobs.
Perform systems performance tuning, capacity planning and maintenance.
Pro-actively monitor, diagnose systems/network/database related problems.
Evaluate and recommend new releases and fix requirements.
Perform other responsibilities as required by the management from time to time.
Environment: Sun Fire v880, Enterprise 250, Sun fire V100, Solaris, Red Hat Linux, Fedora, CentOs,
Ubuntu Linux, Windows NT/2000 Server, Oracle 8, 9i and 10g, Netscreen Firewall.
Vision For Life, Philippines
Suite 2403 24/F West Tower
PSEC Exchange Road, Ortigas Center, Pasig City
May 2003 to July 2003
Position: IT Staff – MIS Department
Duties and responsibilities:
Windows NT/2000 Server administration
Networking administration
Provide first-level support resolution of Desktop Applications, PC hardware and software problems
Perform system upgrade and installation of application patches and fixes.
Office System/Help Desk/End User Support
AREN Computer Services
913 Nicanor Reyes St., Sampaloc, Manila
June 2002 – May 2003
Position : Technical Support Engineer
Duties and responsibilities:
Provide technical/helpdesk Pre and post sales support to staff and customers.
Assign and deploy staff to customers.
Provide hardware and software maintenance
Provide software and hardware modification as per end-user requirements.
Ensure customer satisfaction in assigned accounts related to support and communication of support plans to the customers.
Connect Solutions, Inc
Suite 2503 25/F West Tower
PSEC Exchange Road, Ortigas Center, Pasig City
November 1999 - May 2002
Position : Senior System Engineer
Provides technical and solution expertise to the sales force and customers; resolves highly complex and technical problems assigned area/field of specialization or products.
Duties and responsibilities:
Perform installation, configuration and maintenance of SUN workstations and SUN Ultra Enterprise
servers in a Unix/Windows environment.
Hardware maintenance of Sun servers includes replacement of defective Field Replaceable Units (FRU's),
installation of additional system and/or I/O boards, CPU and/or memory modules.
Perform system administration tasks (i.e. system, disk and network monitoring and performance tuning,
backup and restoration, user and group account administration).
Responsible for supporting pre-sales group in recommendation of proper configuration and/or system for
Solaris line of products as required for clients proposals.
Doing other responsibilities as required by the Superior from time to time.
AREN Computer Services
913 Nicanor Reyes St., Sampaloc, Manila
September 1992 – October 1999
Position : Service Engineer
Duties and Responsibilities:
Install, troubleshoot, and repair floppy disks, hard and CD-ROM drives, power supplies, CPUs, soundcards, video cards, RAM, monitors and printers;
Identify system components and assemble functional systems;
Develop and implement preventive maintenance plans;
Conduct seminar and training on computer assembly;
Configure dial-up configuration on client computers;
Recommend equipment or any products marketed by the company to new and existing clients;
Responsible for completion of deliveries;
Communicate and handle customer complaints;
Educate customers about products.
TRAINING
RedHat RHEL7
Libis, Quezon City
Solaris 2.x System Administration Part I
Sun Education Center, Philippines
Fundamentals of Solaris
Sun Service Training Center
Sun Philippines
Cisco Certified Network Associate (CCNA) 1: Networking Basics
AMA-GECC, Shaw Boulevard,
Mandaluyong City
EDUCATION
College
General Electronic Technician
International Electronic Technician Institute
Computer Technician
Access Computer School (Makati)