Ammara Zain
Raleigh, NC ***16
acr06j@r.postjobfree.com
Executive Summary
An experienced test professional with solid technical skills of testing. Skills include development of test plans and procedures per the customer’s requirement to verify the storage systems, BladeCenter platform and open source systems. Has in-depth understanding of test tools, methodologies and best practices for system testing and verification. Have contributed in the process improvement, which enhanced the product value in the storage industry. A team player and have contributed in the team building processes.
Areas of Expertise
IBM Storage System
Blade Center Solutions
System X
e1350 HP Cluster
Rational Quality Center
Microsoft Office suite
HA clusters, Hypervisor
System Management tools
Integrated Management Module
SCSI/RAID/SAS and Fiber subsystems
Networking
IBM Midrange storage solutions
VMware
Professional Experience
IBM – RTP, NC through CTG July 2010 – Nov 2014
Hardware / Software test - Storage System, BladeCenter servers, IFT, System x
Prepared product test plan through the software releases, performed verification testing including functional testing, integration testing and regression testing.
Supported customers during installs, configurations and recoveries of the IBM storage solutions.
Executed test cases to verify product robustness of iSCSI, FC, FCoE, RAID, SANBoot, HDD, and tape drives against stress, failover and failback.
Performed trouble shooting on complex problems related to Storage Manager, Controller adapters, ESM and disk firmware.
Interfaced with development teams on critical issues and software discrepancies, attended weekly status meetings with Project teams.
Updated test results, software errors and logged product defects in in Rational Quality Manager.
Developed test scripts for manual and automation test suites
Flextronics, Inc. RTP, NC July 2001-Mar 2010
Lead Test Engineer III
Prepared test schedules and test beds for new prototype systems.
Created test scripts that were geared to assess functionality against SUN servers.
Performed analysis, troubleshooting, testing and repair of intricate storage system components.
Conducted disaster recovery testing to ensure that all historical data is retrieved per product specification.
Configured FC hardware for VolSafe in WORM storage solutions.
Assembled t9940 and VolSafe media cartridges for financial markets per US Security and Exchange regulatory guidelines.
Integrated open system platform connectivity, including native FICON, ESCON, and fiber channel products, including storage servers, controllers, drives, and tapes.
Conducted reliability testing of telecommunication switches, performed hardware upgrade on passport 8600, Cell server 200/1000, Media Gateways and Portals.
Used test tools, traffic generators, analyzers and load boxes to check for system performance and robustness with a traffic run.
Nortel Networks, RTP, NC July 1996-June 2001
Network Test Technician
Developed test scenarios on ISDN LAN Switching systems and Wireless Switches using CAST in UNIX environments and NAPS quality control processes.
Installed software loads on DMS family of switches including DMS-10, DMS-100, DMS-250, DMS-500 ISDN Switches as per customer's requirement.
Performed troubleshooting on failed systems and spares, collected data and prepared operational discrepancy reports for review of Design Engineers.
Verified features, software contents and software patches during final QA process.
Maintained the production schedule and trained new test technicians in Standard Operating Procedures.
Remained ISO prime for the RTM (Reliability Test Module).
Education
College Level courses in Computer Applications
Storage & Networking Technologies (In Progress) Wake Tech Community College