Rajan

acr02a@r.postjobfree.com

703-***-****

Experience Summary

●Experience in Product Lifecycle Management (PLM) domain for 7.3 years (Including Total Experience).

●Worked as

oTest, Support and Admin Lead of Teamcenter customized solution Mining business for GE Transportation, Erie.

oSupport and Admin Lead of Teamcenter for GE Transportation Locomotive business.

oTeam Lead in Arris PLM Support project using Team Center Enterprise, i2 Explore, ematrix, Windchill Product Analytics.

oTeam member in Voyager Separation project includes the replication of applications such as PDM1, ICCS, MCMS and WPA and its servers both Unix and windows.

oTeam Lead in Motorola Mobility Support project using Team Center Enterprise, i2 Explore, ematrix, Windchill Product Analytics.

oTeam member in PDM1 Support project using Team Center Enterprise, i2 Explore, ematrix, Windchill Product Analytics.

oMotorola MotoPDM project as TEAM MEMBER using eMatrix (Core, RMI, Engineering Central, MBOM TCL, MQL & JPO) for customization of the PLM Tool as per the requirement of the client.

Technical Expertise Areas

Product Data / Lifecycle Management (PDM / PLM)

Teamcenter Enterprise, TC 8.3, TC 10.1, eMatrixOne

Languages

C, C++,Java, Model and Method Coding, Oracle 8i/9i, AEF, Eng Central SQL,PL/SQL

Data Bases

Oracle

Scripting Languages

Windows batch scripts, Unix Shell Scripts, Perl, MQL, TCL

Operating Systems

HP-UX, Sun Solaris, Windows 2000 server, Windows XP, Windows 2003 server, Windows 2007, Linux Redhat

Special Software

IBM Rational ClearCase 7.0, Matrix10, PL/SQL Developer, BEA Weblogic 8.1,iPlanet Console, Apache Tomcat 5.0,i2 Explore, Clear Quest (Defect Tracking Tool), HP Quality

Center 9.2, BMC Remedy User, Eclipse, Team Center Enterprise 4.0, TC 8.3, Teamcenter PLM TC 10.1, Cherwell Service Management tool

Education

●Bachelor of Engineering in Metallurgical Engineering from PSG College of Technology 2008

Career Profile

●June 2008 to till date - Tata Consultancy Services Ltd

●Oct 2011 to till date – Tata Consultancy Services Ltd (USA Deputation) (Currently i94 on L1B Visa)

●H1B petition Valid from Oct 1st 2015 to Oct 14th 2017 under petitioner BYTEFILED INC.

Last Assumed Role

Team Member for PLM Implementation for a leading Transportation and Mining business

Experience Details

Project, Client, Location

Scope of work

Roles and responsibilities

Technologies and Modules

Period

Mining Business Implementation, GE Transportation, Erie,PA.

●Test, Support & Admin Lead for implementation of Teamcenter customized solution Mining business.

●Technical solution support and Functional use case creation.

●The Project aim at providing the End User support and doing the bug fixes in the existing solution for Mining business of GE Transportation.

●Impact analysis Module management from delivery and support perspective

●Application administration and performance monitoring.

●Support and Testing.

●Represented offshore teams from Client Site

●Server as workgroup leader for Mining Business

●Root cause Analysis & Bug fixing in both server side and client side customization.

●Provided code fixes for frequently occurring issues and reduced inflow of tickets.

●Automation of the manually existing process.

●Ensure that the TC services & scripts are running as per scheduled jobs.

●Ensure on-time delivery of Test activities for Mining Project.

●Run the utilities for Data migration.

●BMIDE Customization and deployments.

●Creating and testing workflows.

●Creating Rules and ACL and testing User accesses.

Teamcenter PLM TC10.1, NX, Oracle, Java, PL/SQL, C/C++, Change Management, Item Management, BOM management, Business Modeler IDE, Workflows designer, Workflows Viewer, ACL, Query builder, Report Builder, ITK.

Mar 2014 to till date

Teamcenter support Team Lead, GE Transportation, . Erie.

●Team Leader for Teamcenter Support and Admin Team for GE Transportation.

●Support the product definition team, resolve the issues they’re facing so they can meet the delivery date.

●Direct interface with functional teams during requirements gathering for clarifications, participation in group discussions.

●Identify reuse opportunities related to processes at all project stages and create reusable artifacts such as common components.

●Application administration and performance monitoring.

●Resolve TC NX issues related to the drafting and engineering teams.

●Resolve issues related to check in and check out processes.

●Assist process team on TC related projects.

●Develop training documents/lesson plans on TC best practices.

●Test updates and create supporting documents.

●Investigate software issues and escalate bugs to GTAC.

●Send a weekly summary each Friday of every week.

●Ensure that the TC services & scripts are running as per scheduled jobs.

Teamcenter PLM TC 8.3, NX, Windows, Solaris, C/C++, ANT based XML, Business modeler IDE, Workflow designer, Workflow viewer, Structure Manager, Query Builder, Report Builder, ACL, ITK.

Mar 2013 to Feb 2014

PLM L2 and L3 Support, Arris Inc, Horsham, PA.

●Team Leader for L2 and L3 Support Team for Arris Inc, Horsham PA..

●Suggesting process Improvements if any, while carrying out the task of applications support, maintenance and enhancement.

●Analysing new requirements (enhancements). It includes discussions with BSA’s and BA’s on the client side.

●Accept the issues raised by users in Cherwell Service management tool and give them resolution within SLA’s.

●Administration of the production servers.

●Raising L3 tickets (require code fix) where the customers are facing many issues and wherever bugs are found

●Implementing the L3 Code fixes in Dev, UAT and then push to Production.

Team Center Enterprise 4.0, eMatrix (Business Modeller, Matrix Navigator), i2 explore, Putty, Cherwell Service Management tool, Web logic Server Management Console, iPlanet Console.

Aug 2012 to Mar 2013

Voyager PLM Separation, Motorola Mobility Inc, Horsham, PA

●Requirement Gathering and design for each application.

●Code/Configuration of Infrastructure/application.

●Code/Configuration of each interfaces.

●System Integration testing of each application.

●Deployment of each application

●Participating in Go-live of each applications.

●Testing the new Arris servers/Databases and copying all data from Mobility servers/dbs.

●Delete all MD datas and MD user access from newly created servers/databases.

●Installation and configuration of weblogic and iPlanet console for respective applications.

●Code modifications in new servers to change url names, server names and application names etc.

●Setup test data in the replicated applications for System testing

Team Center Enterprise 4.0, eMatrix (Business Modeller, Matrix Navigator), i2 explore, Putty, CIMBridge, BMC Remedy User, Clear Quest, Clear Case, Assent, Web logic Server Management Console. Perl, XML, TCL, MQL, PL/SQL, Shell Script

Jan 2012 to

July 2012

Motorola mobility PLM Support,Motorola Mobility Inc, Mumbai(until Oct 2011)/Horsham,PA

●Project leader for Motorola Mobility’s PLM L2 and L3 Support.

●Suggesting process Improvements if any, while carrying out the task of applications support, maintenance and enhancement.

●Analysing new requirements (enhancements). It includes discussions with BSA’s and BA’s on the client side.

●Accept the Issues raised by users in the MONET (BMC Remedy Tool) and give resolution them with in SLAs.

●Meeting the SLAs defined in the SOW for the critical service levels.

●Suggesting process improvements, if any, while carrying out the task of applications support, maintenance and enhancement.

●Creating SOP documentation for the project

●Administration of the production servers.

●Participation in Downtime coordination

●Coordinating application maintenance activities

●Provide weekly status report and monthly rollup report for the applications.(Data includes ticket count – priority wise and application wise, major area of issues, etc)

●Supporting production implementation activities

Team Center Enterprise 4.0, eMatrix (Business Modeller, Matrix Navigator), i2 explore, Putty, CIMBridge, BMC Remedy User, Clear Quest, Clear Case, Assent, Web logic Server Management Console. Perl, XML, TCL, MQL, PL/SQL, Shell Script

Jan 2011 to Dec 2011

PDM1 Application Support, Motorola Inc, Mumbai

●Team Member for L2 and L3 PDM1 Support Team for Motorola Inc,

●PDM1 is an application based on Team center enterprise 4.0

●Suggesting process Improvements if any, while carrying out the task of applications support, maintenance and enhancement.

●Analysing new requirements (enhancements). It includes discussions with BSA’s and BA’s on the client side.

●Accept the Issues raised by users in the MONET (BMC Remedy Tool) and give resolution them with in SLAs.

●Meeting the SLAs defined in the SOW for the critical service levels.

●Suggesting process improvements, if any, while carrying out the task of applications support, maintenance and enhancement.

●Creating SOP documentation for the project

●Administration of the production servers.

●Participation in Downtime coordination

●Coordinating application maintenance activities

●Provide weekly status report and monthly rollup report for the applications.(Data includes ticket count – priority wise and application wise, major area of issues, etc)

●Supporting production implementation activities

Team Center Enterprise 4.0, eMatrix (Business Modeller, Matrix Navigator), i2 explore, Putty, CIMBridge, BMC Remedy User, Clear Quest, Clear Case, Assent, Web logic Server Management Console. Perl, XML, TCL, MQL, PL/SQL, Shell Script

Apr 2009 to Dec 2010

MotoPDM – Mobile devices business Full Deployment, Motorola Inc, Mumbai

●MotoPDM is used to manage the new part creation, attribute change, BOM change (both Engineering and manufacturing BOM) and document change processes for Motorola.

●It involved three different modules: Solution development, Interfaces, Data Migrations.

●The testing portion included rigorous testing for the solution developed and around 20 interfaces, including Oracle ERP. It also includes sanity testing after data migration activities.

●Build Management - Consolidation of the Builds received from the team and migration to Integrated Development Server.

●Merge the code into Clear Case (Configuration Management Tool)

●Provide the builds to Motorola for User Acceptance Testing (UAT) after validating in Integration environment.

●Deliver the final build to Motorola for Production Release.

●Support during production release activities.

●Support Motorola Infrastructure Admin on environments' set up & build migrations to different test severs.

●Support offshore folks in environment set up.

eMatrix (Business Modeller, Matrix Navigator), BMC Remedy User, Clear Quest, Clear Case, Web logic Server Management Console. Perl, XML, TCL, MQL, PL/SQL

Sep 2008 to Mar 2009

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