MOHAMMAD FARHAN KALEEM

*** **** **** **. ******** Heights, IL 60139 630-***-**** acr004@r.postjobfree.com

Profile

I, Mohammad Farhan Kaleem, have over ten years of software testing experience as Quality Assurance Software Engineer. Currently in Rand McNally, my job expectation include the design and development of test strategies, create test plans, track test cases and generate test reports as well as edit and revise reports. I have skilled experience using bug tracking tools to report defects, along with being proficient in various platforms in a deadline driven environment. At Rand McNally, I am part of a team, responsible for testing software quality, using automation, manual and regression testing methods. Some on site projects which I administered and supervised in varied locations, required debugging and tech support to introducing new products to potential customers. Also, I communicate with all management levels and interact with developers, managers, team members to coordinate job tasks, resolve code issues and launch software. Being a positive, motivated and proficient individual, with strong written and communication skills, makes me a superior candidate. As a team player, I have been responsible and reliable, working with on-site projects in various states, while being customer-focused. My strong commitment and discipline, working on multiple testing, script development and documentation, will make me a well qualified candidate for this company.

Core Qualifications

QA Methodology

Reliable, performance- driven, positive individual

Life Cycle of Data Processing

MS Test Manager/SQL Knowledge

Optimize performance in regression, network automation and manual testing

Strong collaborative and communication skills

Excellent problem solving skills to pinpoint trouble

Technical Skills

Databases: SQL Server Management Studio 2008 - 2012

Languages: SQL, VB Script, HTML

Operating Systems: Windows 8, Windows 7, XP, DOS, Mac, UNIX, Vista, Microsoft Suite

Test Management tools: MS Test Manager, QTP, Clear Quest, Windiff, MD5, InstallShield

Bug Tracking Tools: Jira, Quality Center

Browsers: Internet Explorer, Firefox, Chrome, Safari

Professional Experience

Senior QA

Rand McNally

2011 - Current

On Site Project Mission Impossible in Richmond, Kentucky: Job required setup devices, form an assembly line, train employees on site on how to correct/debug devices, and QA for positive final results.

On Site Project -- Truck Stop I-80 in Iowa: Jobs included demo the new product, help new and existing customers update app devices, and tech support, as needed.

Job activities include executing tests, generating defect reports, and debugging software and resolve code issues during team meetings.

Worked closely with multiple teams, participated in project meetings, interacted with managers, vendors, clients and communicated to all levels within a project, to troubleshoot issues quickly and efficiently.

Strategic tests in ETL or Extract Transformation and Load, involves collection of the different source data from heterogeneous system (DB), transform the data into data warehouse, resulting in manually mapping using the ETL Tool.

Created and executed test cases before launch for Rand McNally software product called Dock.

Prepare and complete all Quality Review Reports and forms timely and organized manner.

Identify code issues and/or inconsistencies through manual or network automation testing, as needed.

Carefully organized, analyzed and prepared technical reports to ensure proper workflow and productivity.

A QA team member in Connect Service Portal and Mobil Com. It is an intranet project based on ASP.NET (MVC).This project used heavily JQuery and Ajax. It provides highly interactive Web 2.0 interface.

Highly motivated and performance driven candidate with an ambition to learn new technological trends.

Extensive communication with all management levels, interacting with developers, managers, team members.

Use Install Shield for test cases to build installer.

Created test plans, test scenarios and test cases for internet website (randmcnally.com).

Clearly documented and reported all issues and defects during testing using Jira.

Execute test cases on online store, which runs Ecommerce and credit card processing.

Provided validation of data through database with tools such as SQL Server Management Studios.

QA Analyst

JTE Systems, Inc.

2009 - 2011

Responsible for Windows 2000 server backups/restore operations.

Performed restore operation for end users missing critical data.

Maintained and managed all the Hardware/Software Infrastructure for the end users.

Tests done to check that system works smoothly, without errors/bugs.

PC upgrades, installation of O/S software, and providing help with other hardware/software issues.

Updating drivers, monitoring and configuring multiple processing units, installing and troubleshooting network adapters.

Participates in hardware and software installations and upgrades and projects as required.

Provides orientation and guidance on desktop systems as necessary for end users.

Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems.

QA Analyst

United Airlines

1999-2008

Accurately identify correctly processed and incorrectly processed claims and assign accordingly.

Accurately complete a QA sheet for every claim reviewed and share feedback and instruction with the analyst.

Manage workflow queues, reviewing and processing all assigned claims timely and accurately.

Prepare and complete all Quality Review Reports and forms timely and as needed.

Adjust claims as necessary for correct benefit and adjudication.

Integration testing of web platforms.

Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.

Excellent technical knowledge of network and PC hardware/software, such as Microsoft Office Suite.

Education

Comp TIA A+ certification

Professional training: Quality Center training

Quick Test Professional [QTP] training

DOS Bug Tracking Jira workshop

SQL developer, in training

Bachelors Degree

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