Rosa I. Garcia-Espinosa

951-***-****

acqzzl@r.postjobfree.com

OBJECTIVE

To obtain a challenging position where I can prove my hardworking ability and contribute to the growth of the organization and myself.

SUMMARY OF SKILLS

Bilingual – able to speak, read and write Spanish

Possess excellent communication skills, patience, listening, strong work ethics and the highest quality of Customer Service

Proficient in Data Entry with the ability to type by touch

Proficient in MS Word, Research Internet and basic knowledge of Excel

EMPLOYMENT HISTORY

Loan Servicing Specialist 2, KELLY SERVICES, (WELLS FARGO) San Bernardino, CA, 02/12-08/13

Prepared mortgage loan release documents and required cover letters. Retrieved necessary information when the custodial file or images didn’t contain all required information for the completion of the lien release. Requested and verified accuracy of recording fee checks. Developed and maintained positive, effective working relationships with County offices. Maintained accurate production tracking records. Trained new employees on processing and procedures that is required of the lien release department.

Loan Servicing Specialist 2, KELLY SERVICES, (WELLS FARGO) San Bernardino, CA, 12/2009-06/2011

Prepared mortgage loan release documents and required cover letters. Retrieved necessary information when the custodial file or images didn’t contain all required information for the completion of the lien release. Requested and verified accuracy of recording fee checks. Developed and maintained positive, effective working relationships with County offices. Maintained accurate production tracking records. Trained new employees on processing and procedures that is required of the lien release department.

Caregiver, HOME INSTEAD SENIOR CARE, Riverside, CA, 03/2009-12/2009

Provided a variety of non-medical services that allow seniors to remain in their homes. Provided companionship and home helper services. Performed housekeeping duties, such as cleaning, washing clothes or dishes, light cooking, running errands, medication and appointment reminders. Transported clients to locations outside the home, such as to physicians’ offices. Provided clients with communication assistance.

Data Entry Processor, KELLY SERVICES, San Bernardino, CA, 12/2007-05/2008

Data Entry of patient’s medical and personal information into the system to create a file for each patient. The information was taken from TARS sent by the provider, hospitals and nurses. As each file was created by the patient’s medical ID# and ensured accuracy, completeness and timeliness. Each TAR was handled very carefully due to each patient’s illness and need as it was approved by the doctors.

Loan Servicing Specialist 2, KELLY SERVICES, (WELLS FARGO) San Bernardino, CA, 09/2006-09/2007

Prepared mortgage loan release documents and required cover letters. Retrieved necessary information when the custodial file or images didn’t contain all required information for the completion of the lien release. Requested and verified accuracy of recording fee checks. Developed and maintained positive, effective working relationships with County offices. Maintained accurate production tracking records. Received numerous awards for exceeding company expectations.

VOLUNTEER

Magnolia Rehab & Nursing Center

Provided companionship, assisted with personal needs, and helped in activities provided for patients

EDUCATION

Kaiser High School, Honolulu, HI, Diploma

Kapiolani Community College, Honolulu, HI, A.S. Degree in Accounting

References available upon request

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