Pablo Castro acqzza@r.postjobfree.com 917-***-****

www.linkedin.com/pub/pablo-castro/1/1bb/176/

Business To Business Sales & Development Specialist

Business Development

Sales Strategy Development

Sales Training & Development

Institutional Client Expertise

Account Management

Large Scale Project Management

Client Service Specialist

Relationship Management

Staff Motivation and Leadership

SUMMARY OF QUALIFICATIONS

Engaged as a relationship focused client-centered Technology Salesperson, with 13+ years of leadership and production skills.

Ranked in Top 5 % of Sales Representatives for Bloomberg brokerage sales products.

Received Quarterly Performance Award for exceeding quota by 40% in 2009.

Researched, Developed, and Implemented a go to market project strategy for the complete technology integration of the Tradebooks platform to a proprietary system for a specific target client, thereby generating over $6M in commissions. This market strategy was branded and replicated for other broker dealer top-tier clients.

Prospected and cultivated client relationships that resulted in over $22M of revenue.

Extensive experience in customer insight-driven competitive positioning differentiation with demonstrated success in penetrating the Institutional Sales, Hedge Funds, Investment Advisors, Broker Dealers, and Global Independent Investment Managers verticals.

Chosen as Business and Project Manager Lead to assist in implementation of the Singapore call center including system integration, and training/development of all Singapore staff including help desk specialists and technology.

PROFESSIONAL EXPERIENCE

Jack Jaffa & Associates, Real Estate Consultants

Jack Jaffa ‘s responsibility consists of providing our clients with innovative solutions that help them make smarter, more educated administrative property management decisions so that costly judgments against any real estate assets are avoided

New York, November 2013-Present

Business Development Manager:

Responsible for seeking new business opportunities as well as maintaining exsting client relationships. i also manage and oversee a team of 7 sales professionals

Identifies trends and ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.

Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.

Set up department sales objectives to match with company’s overall revenue goals.

Screens potential business deals by analyzing individual prospects

Set up one on ones with individual representatives to discuss their sales goals and opportunities.

Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.

Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.

Protects organization's value by keeping information confidential.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

New York, February 2013- November 2013

Business Development Representative

Sell Jack Jaffa’s violation tracking software to new and existing clients

Negotiate with the NYC Department of Finance on behalf of clients found in default during Environmental Control board hearings.

Assist clients in the removal or dismissal of city issued building violations

Proactively called multiple prospects a day who may benefit from Jack Jaffa’s violation removal services

Maintain the integrity and accuracy of client and prospect information on the Jack Jaffa system.

Attend various industry related conferences and seminars

Caregiver for elderly parent from April 2011-January 2013

I took care of my fathers daily medical and personal needs.

Setting up and accompanying him to his monthly and sometimes weekly doctor visits

Taking care of all insurance and hospital administrative paperwork

Daily care at home including feeding and other personal needs

I am also his health care proxy and is in charge of making medical decisions on his behalf if needed.

Bloomberg Tradebook, New York, NY, 2005-2011

Bloomberg’s agency broker that partners with both the buy-side and sell-side to provide high-quality liquidity, market insight, and customized solutions based on innovative technologies.

Senior Sales Representative 2005-2011

Ranked in Top 5% of Sales Representatives for Bloomberg brokerage sales products.

Generated $22M+ in sales revenue covering Institutional sales, Hedge Funds, Investment Advisors, Broker Dealers, Global Independent Investment Manager verticals.

Exceeded annual sales goals of over 15% consistently.

Received Quarterly Performance Award for exceeding quota by 40% in 2009.

Researched, Developed, and Implemented a go to market project strategy for the complete technology integration of the Tradebooks platform to a proprietary system for a specific target client, thereby generating over $6M in commissions. This market strategy was branded and replicated for other top-tier broker dealer clients.

Chosen as Senior Sales Lead to train and mentor new Sales Representatives via shadow at client meetings and phone calls.

Developed, wrote, and presented sales strategies to include new products in overall sales pitch to Sales Representatives.

Researched and wrote winning proposals for Data Sales, Terminal Sales, Programming, FIX installs, and Technical Support via coordination with legal, compliance, tax, risk, and other executive management divisions of Bloomberg Tradebook and Bloomberg LP.

Conducted Training & Development at client sites on products.

Received superior feedback and commended by top tier clients and senior Bloomberg management for providing exceptional client service via teamwork with Operations, New Accounts, Technology, and Compliance to develop individual solutions that could be marketed to similar clients in identical verticals.

Help Desk Equities Specialist 2003-2005

Presented over 10 webinars daily to high profile clients.

Partnered with Sales Representatives for client meetings, trainings, and seminars.

Provided Level 1 and 2 support for Bloomberg professional service software and hardware covering verticals of Equities, Fixed Income, FX, Futures, Commodities, and Bloomberg News.

Answered over 80 queries daily, tracked and managed over 500 help tickets per week.

Chosen as Key Training Manager to visit top tier clients and provide personal Bloomberg training for the Equities function and other Bloomberg platforms.

Commended and recognized by top tier client for finding a solution to a customized layout for Bloomberg data.

Chosen as Training Manager to design and present bilingual training to top tier bank clients in to Puerto Rico.

Team Leader/National Global Call Center 2000-2003 2005-2009

Coached and managed a global team of 50 Call Center Representatives.

Developed a 20 page Policy & Procedure manual used for all Bloomberg call centers worldwide.

Chosen as Business Lead to assist in design and implementation of the Singapore call center:

Project management of Singapore call center integration systems with other Bloomberg national call systems.

Crafted & conducted Training & Development sessions to train all Singapore call center staff including help desk specialists and technology.

EDUCATION

City College of New York (CUNY), New York

Bachelor of Arts, Political Science

additional skills

Microsoft Word, Excel, PowerPoint, Bloomberg proprietary CRM system

Fully fluent in Spanish (reading, writing, and speaking)

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