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Customer Service Sales

Location:
Gentry, AR, 72734
Posted:
July 29, 2015

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Resume:

Chandra Robinson

Gentry, AR

acqzz3@r.postjobfree.com - 479-***-****

WORK EXPERIENCE

Partnership & Development Analyst II

JB Hunt Transportation Inc - Lowell, AR - September 2011 to Present Responsibilities

Process rate requests for sales and customers

Publish/Maintain Rates, Fuel and Accessorials

Maintain customer information

Rate, bill, and work through variances on invoices Process collections as necessary

Re-implement customers when needed

Look for ways to increase automation

Accomplishments

PDA team of the month due to taking our past due amounts below what is exspected. Skills Used

Multi-tasking

Excel skills

Teamwork

Sr Carrier Sales Coordinator

JB Hunt Transportation Inc - Lowell, AR - May 2008 to September 2011 Responsibilities

Handle logistical processes for several multi-million dollar accounts daily Coordinate sales between customers and carriers

Meet monthly profit requirement of $38,500 plus monthly Management experience while in this department as I assisted in opening a field start up office.

- Assisted in hiring

- Training

- Evaluations

- Disciplinary actions as needed

- Time and Attendance

Accomplishments

MVP of the Quarter December 2008

“Caught-in-the-Act” – largest contributor to the Team December 2008 Successful operation in opening field office as a Regional Logistics Manager. Skills Used

Multi-Tasking

Customer service skills

Problem solving

Leadership

Customer Service Representative

Wal-Mart Stores,Inc - Bentonville, AR - May 2007 to May 2008 Responsibilities

Addressed opportunities with appropriate action or solution Channeled customer concerns, opportunities, compliments to the appropriate contact Answered client gift card inquiries; balance, renewal, other Identified check verification opportunities

EDUCATION

Certificate in Massage Therapy

Blue Cliff College - Fayetteville, AR

2007 to 2009

Business/Journalism

Northwest Arkansas Community College - Bentonville, AR 2004 to 2005

SKILLS

MS Office, Host,Lotus Notes,P&L, People soft, Leadership skills.



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