Darius Elliott

**** * ******** **.

Philadelphia PA 19120

Phone 267-***-****

E-mail: acqzys@r.postjobfree.com

Education Northeast High Philadelphia, PA

New York University, New York, NY

Apple Genius Training, Atlanta, GA

Professional Experience

Mac Genius/Expert

Oct 2010 - Present Apple Ardmore, PA

As a Genius I was responsible for repairing relationships through diagnostics, troubleshooting, installation and repair of Mac/iOS hardware and software via the Genius Bar. I was able to do this while handling queues in a timely manner. I moved to Mac Expert to increase business sales experience and provide helpdesk support to business customers with multiple Mac workstations.

Technical Consultant/Lead Tech

August 2008 - 2010 Sprint Philadelphia, PA

•Supervision of 6 consultants

•Diagnostic and Repair of Cell Phones, Laptops and Mobile Broadband Devices

•Laptop diagnostic and software cleansing

•Problem solution through forums, reports and other sources

Certifications

•Lifetime Apple Certified Mac Technician for OS X v10.5-10.9 & All MacBook Pro/iMac models through Late 2014

Darius Elliott – a previous Genius for Apple, has 20 plus years experience with computer technology both PC and Mac included. After gaining industry experience with Comcast and Sprint he has brought his skills to Apple with the focus of helping others achieve their goals through technology and successful workflows. He currently resides in Philadelphia, PA

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