Ilona Castillo

**** *. ******* ****

Lake Villa, Il 60046

847-***-****

acqzyk@r.postjobfree.com

Summary

A results-oriented individual with a strong background in training, supervisory, and organizational skills. Develops and manages individual and organization training plans, creates sustainable work standards and use of project management skills in achieving service goals.

Professional Experience

Consumers Credit Union (asset size: $680m, 210 employees) 2004-2015

Round Lake Beach, Il

Training Specialist/Training Coordinator

Develop standards while overseeing ongoing training for all new and existing credit union employees, including management staff. Established and maintains an on-line credit union university, which requires employee participation pertinent to the financial industry. Writes and maintains an in-house newsletter.

Achieved an E-Learning award for the development of the credit union university program from Credit Union National Association.

Established partnership with all departments for staff development and continued training.

Maintains core computer system for addition of new hires, changes, and design.

Grayslake YMCA May 1999-September 2003

Grayslake, Il

Fitness Director

Responsibilities included staffing the fitness floor and fitness instructors and set-up and implementation of all programs by the YMCA. The duties included assisting the Executive Director in the day to day financial operations of the facility and responsible for building and maintenance of workout equipment. Implemented training courses for the employees and conducted learning courses for the members of the YMCA

Education

Grantham University-Kansas City, MO- Business Management (Estimated AA Degree July 2016)

College of Lake County- 1980-1981

Software-System Skills

Microsoft Office Suite 2013, Excel, Open Office, Publisher, Power Point

Organizational Membership

Gurnee Park District, One Hope United