Bob Rushing acqzye@r.postjobfree.com

**** ********** ***. • Yakima, WA 98908 253-***-****

Qualifications Profile

Respected Manager with distinguished career leading productive business operations through strategic sales management, team leadership, operational administration, and customer service. Instrumental in achieving operational efficiency, driving sales growth and boosting employee productivity.

Gifted strategist and tactician, earned top ranks in sales performance in every position held by bringing revenues, profits and market share to new heights. Extensive expertise in client needs analysis with a consultative approach to customer service operations.

Passionate Leader, skilled at building top-performing teams focused on impeccable service delivery and accountability for goal achievement. Interact with a network of cross-functional professionals to achieve maximum motivation, collaboration and productivity.

Professional Experience

Store Manager Sleep Train Inc. 1994-2014

Kent, WA

Sharp business acumen and experienced in managing broad scope of store operations, from sales leadership, promotional marketing and product merchandising to store security, team supervision and workplace safety. Effectively hired and directed store staff and actively collaborated in Human Resource operation functions such as training programs, one-on-one mentoring and performance evaluations. Facilitated a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

Selected Accomplishments:

Awarded Manager of the Year, 2003 & 2005

Recognized as Sales Person of the Month over 12 times

Led team to Top 10% of company sales for 8 consecutive years

Member of the Chairman’s Club, 2004-2011 trip to Hawaii

Sales Manager BedZzzz 1990-1994

Tacoma, WA

Spearheaded a variety of successful sales operations at 3 store locations, encompassing staffing, team development/training, leadership planning, cost reductions, and customer service.

Selected Accomplishments:

Successfully steered sales operations and expense reductions to generate high volume growth and revenue

Senior Store Manager Sales Associate Kinney Shoe Corporation 1982-1990

Tacoma, WA

Entrusted to manage operations of the Tacoma branch, Aberdeen, and Yakima branches. Ensured delivery of quality customer service vital to sustaining and growing a loyal clientele base. Consistent track record of promotions for exceptional on-the-job performance, promoted to Senior Store Manager the same year.

Selected Accomplishments:

Assistant Manager of the Year, 1987

Promoted to Sr. Store Manager, 1987

Community Service

Volunteer Tree House of Seattle

Volunteer Lakeview Food Back