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Customer Service Sales

Location:
San Francisco, CA
Posted:
July 29, 2015

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Resume:

Stephanie Bennett

*** ******* *****

Lancaster PA

717-***-****

acqzxr@r.postjobfree.com

EDUCATION ~

Diploma

McCaskey High School

Lancaster PA

SUMMARY ~

Self-motivated professional with more than five years of high-quality support to department managers seeks an administrative or related position where I can utilize my clerical, organizational skills and customer services experience. Relevant and transferable skills include:

The ability to function independently or as a team player

The ability to juggle multiple projects with accuracy

Proficiency in Word, Excel, Power Point, Illustrator

Handles sensitive information with highest degree of confidentiality PROFESSIONAL EXPERIENCE ~

Customer Service Representative: 2014 to 2015

THE PERFORMANCE GROUP, Lancaster, PA

Answered product and service questions, suggesting information about other products and services. Opened customer accounts by recording and scanning account information. Maintained customer records by updating account information. Maintained financial accounts by processing customer adjustments and credits. Recommended potential products or services to management by collecting customer information and analyzing customer needs.

Buyer/Planner: 2013-2014

THE PERFORMANCE GROUP, Lancaster, PA

Purchased finished goods and raw materials from outside vendors and internal suppliers based on established contracts and replenishment models. Coordinated shipments from forecast to delivery to various internal warehouses. Identified excess inventory, scrapping slow moving and obsolete items. Participated in daily conference calls and monthly planner meetings with direct supervisor, buyers, and vendors. ACCOUNTING ASSISTANT: 2008-2010

Garden Spot Distributors, New Holland, PA

Coded and posted invoices for payment. Printed and mailed vendor checks. Prepared and compiled paperwork for delivery personnel. Processed credit card payments and issued credits. Updated computerized inventory. Ran bi-weekly and monthly reports, calculating vendor payments. Assisted with bi-weekly payroll for staff of 75.

ADMINISTRATIVE ASSISTANT: 2000-2008

Mimi Med Technologies, Downers Grove, IL

Provided administrative support to regional sales manager, outside sales reps and inside sales assistants which included but was not limited to, PowerPoint presentations, correspondences, expense reports, conference calls, and travel arrangements.

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