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Customer Service Executive Assistant

Location:
Texas
Posted:
July 29, 2015

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Resume:

Kathleen Hoyt

**** ******** • Houston, Texas ****3

acqzww@r.postjobfree.com • 832-***-****

SUMMARY

To obtain a role as an executive assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions in a highly confidential environment. Highly focused and results oriented office professional with executive level administrative qualifications who readily adapts to change and exceeds expectations.

EXPERIENCE

Sinomax August 2014 - February 2015 Houston, Texas

Executive Assistant

●Greeted clients and visitors and answered questions

●Ordered supplies for office

●Created spreadsheets to keep track of order

●Assisted the CEO in providing the necessary voice needed to respond to online reviews submitted through Bizarre Voice

●Answered phone messages and returned customers' calls

●Assisted in making Fed Ex labels to ship overseas

●Scanned, photocopied, faxed, and filed documents necessary for review by the warranty claims division

Rainmaker July 2011 - November 2013 Houston, Texas

Executive Assistant

●Designed Power Point presentations for meetings held with top level executives

●Arranged appropriate travel, hotel reservations, agendas, necessary contacts and country information

●Provided logistical support to visiting executives in coordination with other executive assistants from different offices

●Handled and distributed all incoming and outgoing mail

●Open, read, and provided responses to routine letters

●Made spreadsheets to keep track of expenses

●Assembled brochures and pamphlets to assist in providing the necessary supplemental reading material vital for potential investors

●Created and maintained computer and hard copies to file with an organization system designed for records, reports and documents

Hoyt & Associates February 2009 - May 2011 Houston, Texas

Legal Receptionist

●Greeted clients and visitors

●Answered and routed incoming calls on a multi-line telephone system

●Maintained and scheduled the conference rooms

●Retrieved confidential documents necessary for clients case

●Maintained the reception area, lobby and other public areas within the office

●Scanned, photocopied, faxed and filed important documents

●Ordered office supplies

●Responsible for making, retrieving and saving files electronically for potential and existing clients

●Scheduled and confirmed appointments

●Made spreadsheets to keep track of expenses

●Responsible for handling client account inquiries, accurately providing information to ensure resolution of the service complaints and ensure client satisfaction

EDUCATION

The University of Saint Thomas

Bachelor of Arts- General Studies, GPA 3.8

May 2014

SKILLS

Microsoft Office proficiency

●Microsoft Exel 2013 proficiency

●Power Point 2013 proficiency

●Quick Books proficiency

●Executive presentation development

●Customer service oriented

●Database management

●Adobe workshop proficiency

REFERENCES

Bert Keller

President ALK Interests

Former Houston City Council - District G

2000-2004

Vice-Mayor City of Houston

Contact: 713-***-****

Natalie Ryan

Ryan Interiors

The Decorative Center of Houston

Contact: 713-***-****

Milady Pleasants

Sinomax Management

Contact: 832-***-****



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