Dwayne L. Cullum

**** ******** **** **** *******, Maryland 20748 240-***-**** acqzvh@r.postjobfree.com

OBJECTIVE

Highly motivated and results oriented professional with exceptional leadership and communication skills is seeking a challenging and growth-oriented position, which will allow me to utilize the knowledge I have acquired and to gain new abilities.

SUMMARY OF QUALIFICATIONS

Diligent, detail-oriented individual knowledgeable of all office functions, with a solid background in customer service while maintaining a high level of confidentiality.

Able to thrive in a fast-paced environment that involves managing multiple tasks simultaneously.

Versatile, quick learner who loves challenges and adapts well to new situations.

Able to take the initiative, improve processes and meet time-sensitive deadlines.

Proficient in Microsoft Office Suite and Microsoft Outlook.

EXPERIENCE

KeHE / Kraft Food – Prince George’s County, MD (April 2010 -February 2011)

Sales Representative/ Merchandiser

Provided service to nine different Shoppers Food area stores in Prince George’s County, Md. territory where I write orders, maintain display/shelf presentation, and timely processing of returns and damaged product for credit.

Control all credits and process them in a timely manner, write orders which maintain necessary inventory levels with a minimum of out of stock, merchandised and stock our products in a neat and organized fashion that meets customer and company expectations.

Regularly, perform product resets and display merchandise to meet store needs and expectations while identifying, present and sell to store management, opportunities to increase store sales through substitution of slow-moving items with other products.

Present marketing programs, and promotional period books to store management, and be adept at designing and building creative off shelf displays. Perform different product demonstrations as appropriated.

Inquire with new stores in my sales area that are not current customers, research their needs, present proposal to store management and follow up as needed.

Monitor my competitor’s activities within the sales territory, communicate activity to supervisory personnel and recommend areas that will increase my company’s profits.

Operate a profitable sales area by managing credits, open invoices, and refusal of orders

United Parcel Service - Landover, MD (November 2009 – March 2010) Seasonal

Delivery Driver

Maintain records such as vehicle logs, records of cargo, or billing statements in accordance with regulations. Perform emergency repairs such as changing tires or installing light bulbs, fuses, tire chains, and spark plugs. Report any mechanical problems encountered with vehicles.

Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.

Use and maintain the tools and equipment found on commercial vehicles, such as weighing and measuring devices. Obey traffic laws, and follow established traffic and transportation procedures.

Physically and mentally comply with, the proper safe methods of loading and unloading at a rapid pace under time pressure in order to complete loading and unloading on time for various cargoes to be transported.

Present bills, receipts and collect payments for goods delivered or loaded. Turn in receipts and money received from deliveries.

George Weston Bakeries Inc. formally Strehmann’s - Lorton, VA (September 2008 – November 2009)

Route Sales Representative

Responsible for providing the Depot Management staff with sales information to assist them with route sales. Service customers accurately, courteously, timely and on a daily basis.

Effectively meet route sales goals and merchandise company products to assigned customers.

Stock and remove outdated product to/from shelves. Enters and maintains records of customer purchases and prepares status reports. Kept vehicle clean, properly branded, and in a safe operating condition.

FedEx (Independent Contractor) - Beltsville, MD (May 2005 – August 2008)

Driver/Courier

Maintained assigned route to insure all packages were delivered in a timely manner.

Responsible for providing an efficient pick-up, delivery service, prioritized and meet tight deadlines. Keep vehicle clean, properly branded, and in a safe operating condition.

Home Depot - Bowie, MD (November 2003 – May 2005)

Garden Department Supervisor

Worked in conjunction with the Inventory Management Associates to drive seasonal sales via promotion, displays, end caps and wing-stacks.

Coordinated with Assistant Store Manager, Freight Team and Inventory Management Associates to execute merchandising plans.

Achieved targeted monthly sales goals by overseeing the buying/ordering process of Eight Hundred and Fifty Thousand to 1.2 Million dollars in inventory.

Maintained profitability through report analysis, identifying trends, defining problems and developing appropriate responses. Managed minor resets and cross merchandising as necessary

Supervised associates in lawn/garden department. Scheduled appropriate full/part time head count ratios based on hours earned in the department.

Trained, coached and developed Associates’ customer service skills and product knowledge within department(s) of responsibility. Ensured that merchandised was 100% in-stock.

Whole Foods Market – Annapolis, MD (September 1992 – November 2003)

Grocery Supervisor

Developed weekly labor schedules based upon forecasted sales while ensuring that budget projections are met and provided management with daily purchase journal reports.

Interview, select, train, develop and counsel team members in a manner that builds and sustains a high performing team while delegated and prioritized tasks to employees to guarantee exemplary department standards.

Institute and preserve a positive work atmosphere, which encourages an exceptionally high level of team morale.

Recorded and maintained thorough documentation in support of team member discipline and counseling activities.

Manage inventory and pricing to achieve targeted gross profit margin and budgeted expense levels while effectively communicating with vendors to coordinate inventory.

Use available resources to become familiar with new products and regularly incorporated new products into overall product mix. Established and maintained positive and productive vendor relationships.

Successfully managed the buying/ordering process of over five hundred thousand dollars in monthly inventory to meet quality standards, maintain competitive pricing and achieve targeted sales.

Developed creative store layout and product merchandising. Replenished shelves with products before depletion while tracking out-of-date merchandise.

Model and cultivated effective inter-departmental and inter-store communications: including conducting effective department meetings.

EDUCATION

TESST Electronics - Management Development Course /Annually (1995-2002)

Crossland High School (1982-1986)

References available upon request

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