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Manager Front Desk

Location:
Canton, OH
Posted:
July 29, 2015

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Resume:

Anthony T. Bayda

**** ****** **** *** **

Canton Oh, 44706

330-***-**** (Cell)

acqzv9@r.postjobfree.com

Objective-

Obtain a position where my experience can be utilized to the fullest potential.

EDUCATION:

Kent State University (stark campus) - I am currently in my junior year and still currently working toward a Bachelor’s degree in Business Management.

Jackson High School (Massillon, Ohio) -

2006 Graduate

Career Experience:

Fresenius Medical Care (Uniontown Billing Group)- Dec 2010 – current

Patient Account Representative (Auditing, Cash, Collections, Acute)

Skills used in daily job duties-

Excel

Word

SAP

Ecube Financials

Medical Manager

Customer services

Workable aging’s

Creation, maintaining, and manipulating spread sheets (daily)

IBM Lotus Notes

Adobe PDF

Auditing department- My daily activity’s included, verifying that all new patients and the physicians had both signed all appropriate paper work in order to initiate the billing process.

Cash department- My daily activities included, receiving checks from self pay patients, and from insurance companies, then post those checks to the correct patient accounts with the proper co-pay, co-insurance, and deductible. Also on a monthly basis we were required to balance our cash with our corporate offices numbers.

Collections department- Daily activities are to ensure timely receipt of claim payments and minimization of bad debt. I have to check and work all work lists and agings, dispute unpaid claims, work with each insurance company to find and resolve issues, research and inform insurance companies with any and all overpayments or short paid claims. I check status of all claims via (online portals, phone calls, or paper mail). Transfer and write off amounts to and from primary, secondary, and guarantor. I also update each patient account with specific notes to ensure no information becomes lost.

Acute Department- My daily activities in the Acute Department include, the creation of invoices on a month basis. Once the invoices are created I personally send all 250 invoices out to the correct destination. I then verify that they were all received along with correcting any issues that maybe become present on those invoices. Once all invoices are sent out I am also responsible to call and collect all the outstanding invoices, along with posting the cash that is received daily. Also once a month we have a balancing process that is required to match all of corporates month end balancing numbers.

Canton Comfort Inn May 2010 – Dec 2010

Guest Service Rep.

-Check people in-out, guest satisfaction, answering phones, balance a cash drawer, and look presentable.

-Also worked as the night auditor where I had to balance end of day/ end of month reports. Along with normal front desk responsibilities.

-I have also worked in the engineering department where I had to put in and take out air-conditioning units, take all light fixtures off walls, build and repair bed frames, move mattresses in and out of rooms, along with helping all guests who had issues.

Tribe Inc. March 2010- April 2010

Sales Rep.

-Sales Representative for Direct TV

-We are placed in Sam’s Clubs and Best Buys all over North East Ohio to sign up new customers.

McKinley Grand Hotel – Canton, Ohio (March 2008 – March 2010 )

Front Desk Associate

- Started as Night Auditor where my responsibilities included closing cash drawer nightly, making nightly security rounds, checking customers in and out of the hotel, and being in charge of the hotel at night due to no manager on duty at night.

- Front Desk day shift where my responsibilities include checking customers in and out of the hotel, answering phones, handling customer requests, making reservations using hotel’s MSI system, handling customer complaints, handling the hotel’s contract with the airlines for pilots and flight attendants who stay at the hotel.

- Other duties have included helping with banquets at the hotel, restaurant server, cooking, cleaning hotel rooms.

Fox and Hound Restaurant Group – Canton, Ohio (March 2007 – April 2008)

Server Left for better position

- Responsibilities included waiting tables, taking customer’s orders, opening and closing the restaurant, cooking, and cleaning of the restaurant.

Giant Eagle – Canton, Ohio (August 2006 – March 2007)

Stock Boy Left for Better Position

- Responsibilities included stocking shelves and produce, making gift baskets, and cashier

Salary Requested $32,500-$35,000 annually

References:

Mitch Reeder- Pleasanton, California, 330-***-****, Director of Rooms (Double Tree), Pleasanton, California. acqzv9@r.postjobfree.com

Lisa Scott- Massillon, Ohio, 330-***-****, Fresenius Medical Care (Uniontown Billing Group) Manager of Collections, acqzv9@r.postjobfree.com

Lisa Subick- Akron Ohio, 330-***-****, Fresenius Medical Care (Uniontown Billing Group) Insurance Coord, Senior PAR, acqzv9@r.postjobfree.com



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