SIDHARTH MADHAV

Personal Email: acqzqy@r.postjobfree.com

*** ********** **, ****** ****, NJ 07302

Phone: 603-***-****

PROFESSIONAL SUMMARY:

* ***** ** ********** ** Business Analysis and Project & Product Management

Expert communicator (written, verbal, listening and presentation) involved in high level interaction, and consensus building with variety of audiences including senior executives

Polished interpersonal skills with proven ability to lead teams and projects

Quick learner and self-starter, ability to grasp complexity and can adapt to new atmospheres and technologies

Understanding of BI tools and significance of predictive analysis across enterprises

Implemented project management methodologies to initiate project kickoff, project charter, plan schedule dependencies, DMAIC methodologies, SDLC & Agile/Waterfall processes, business process reengineering and root cause analysis

Worked with global distributed teams on projects to improve efficiency, process improvement, productivity and workflow efficiency optimization

Strong experience with documentation and document management (BRD, FRD), project plan, requirement traceability matrix, use cases/sequence diagrams, UML, and BPM cross functional process flows

Hands on experience with HPALM and testing (test plans and QA metrics), extensively used MS Access, Visio and SQL Developer for data analysis and reporting

Developed training material, coordinated training and product walk through sessions as well as change management sessions and JAD sessions

PMP, Lean SIX SIGMA certification under progress

MBA in Consulting, Strategy and Operations – courses and projects involved business intelligence, data analysis and behavioral analysis/predictive analysis for financial markets

Summary of environments/technologies

RSA IMG/AVEKSA, SailPoint IdentityIQ, Active Directory, SQL Developer, HP ALM, Dreamweaver, CSS, HTML, SPSS, wireframe mockups (Visio, Balsamiq, Mockup Builder), Business Objects, MS Office (Access, Excel, PowerPoint, Project, SharePoint, Visio, Word), @Risk.

PROFESSIONAL EXPERIENCE:

Ameriprise Financial, Minneapolis, MN Aug 2014 – Present

Business Systems Analyst

Projects involved in:

1.Ameriprise National Trust Bank compliance with OCC (US Office of the Comptroller of the Currency) regulations and findings to fill gaps/risks around access management and governance, implement comprehensive risk assessment and segregation of duties matrix and removing toxic combinations of user access, creating compensating controls, centralize access management, implement RBAC, conduct user and role reviews at the entitlement levels within applications.

2.Application Lifecycle Management to establish RSA IMG/Aveksa as an enterprise wide global platform, to build access lifecycle capabilities (access removal, SoD, access reviews, define application roles, request process, approval process, fulfillment), automate user access fulfillment for Active Directory and Single Sign On, automate SOX user access key controls.

3.Enterprise Lifecycle Management Factory to develop Enterprise Business Roles and implement RBAC, develop and implement processes and reports for compliance oversight

4.Developed training and application on boarding guide for global asset management applications and teams

Responsibilities:

Primarily engaged with change management for the business – moving from established legacy security practices that were being phased out and onboarding to a new enterprise wide security governance platform. Involved managing expectations and re-engineering business practices and processes

Lead several rounds of interviews with clients and stakeholders to elicit and analyze project requirements and scope

Maintained documentation around user & system requirements, requirements traceability, test cases, test plans, defect tracking as well as SQL queries for data analysis as well as several configuration forms and procedures for creating requests and reviews within RSA IMG/Aveksa.

Performed analysis on identity data for root cause analysis, pattern determination and data normalization for integration into new technology platforms

Created end to end identity and access management lifecycle business processes that passed audit requirements – access requests, SOD rules, entitlement collections, RSA IMG/Aveksa configurations, user access and role reviews, access provisioning/de-provisioning, change request workflow management, compensating controls.

Managed UAT sessions and product walk through demos.

Created project scorecards for the executive management, tracking metrics and KPIs for each enterprise application from intake to fulfillment.

Engaged application teams for application account and entitlement collection through direct binds, managed file transfer/ETL.

RBAC - Worked with businesses and clients to construct and define business roles and technical roles, business rules, applicable SOD rules and the associated entitlements across applications to grant access entitlements according to roles rather than existing users and moving away from existing “model me after” process.

Segregation of Duties – created business and system processes that enable automated segregation of duties controls through continual violation identification and rule inventory review using RSA IMG/Aveksa tool

Configured and implemented business processes that streamlined access requests (add/modify/remove) for users and roles to manage and enforce automated controls as per governance standards.

Created training guides and modules for users, managers, senior management and auditors around Ameriprise Identity Governance projects and to use RSA IMG/Aveksa tool to conduct user access and role reviews as well as requesting for access.

Environments

RSA IMG/Aveksa, SQL Developer, HP ALM, MS suite (Access, Excel, PowerPoint, Project, SharePoint, Visio, Word), ServiceNow.

Yale University, New Haven, CT Jan 2014 – July 2014

Senior Business Analyst

Projects involved in:

1.Decommissioning of unsupported single sign on self-service portal used to provision/de-provision NetID, Password, scientific material /equipment purchasing portal, express shipping portal, travel booking portal, Oracle EBS and 10 other home grown Yale applications

2.Self- service NetID claim and activation for 100,000 Yale alumni

3.Role Based Access Control (RBAC): eduPerson Affiliation calculation within IdentityIQ to determine how 250,000 identities are affiliated to Yale and provisioning/de-provisioning university wide access based on affiliations and federated single sign on

Responsibilities:

Lead a team of 3 business analysts responsible to elicit, analyze, validate, verify, and facilitate testing of business process solutions and requirements for projects

Liaison between the business units, technology teams and support teams; support the project through implementation

Created Visio diagrams to document the As- Is process and the To- Be process for the IAM system

Gathered data from Oracle HR and Students Banner system for the Enterprise Directory and Identity IQ

Captured authentication and authorization required for access to Yale applications and systems based on university defined roles - RBAC

Created requirements specifications (BRD and FRD) according to standard templates and tools

Participated in requirements prioritization and solution risk analysis

Managed requirements traceability information and track requirements status throughout the project

Collaborated with developers and end-users to insure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements

Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

Wrote multiple SQL queries to extract data for analysis

Provided assistance in identifying and troubleshooting issues discovered with ETL processes

Analyzed multiple Data Sources to identify correct attributes required for multiple project

Identified attribute data mapping between different systems and created data flow diagrams using UML tools

Identified data issues and provide data integrity solutions

Produced and distributed internal and ad-hoc Data reports for Identity attributes using SQL queries

Developed multiple queries in SQL for verifying data in authoritative sources

Compared and identified missing data by developing queries in MS Access and MS Excel spreadsheets

Prepared Use Cases and Use Case diagrams, Risk Assessment logs, Assumptions and Dependencies documents, End User Summary and Impact Assessment logs

Prepared Test plan, Test Cases, Test data according to different requirements and execution of the same and help Business run UAT

Involved in prioritizing the defects and writing business requirements to resolve them

Environments

SailPoint IdentityIQ, Oracle Identity Manager, Apache Directory Studio, LDAP, Enterprise Directory, PLSQL/SQL SQL Developer, HP ALM, MS Office (Access, Excel, PowerPoint, Project, SharePoint, Visio, Word)

AIG, New York, NY Oct 2012 – Dec 2013

Senior Business Analyst

Project involved in:

1.Establishing new Identity & Access Management (I&AM) environment to support the Global Infrastructure Utility (GIU). The project involved developing and executing Single Sign On for automated identity provisioning process and supporting the security requirements for managing the access to AIG systems.

2.Data mapping across applications and corresponding migration with Oracle Identity Manager. This project involved interacting with business stakeholders, QA and database security analysts as the project dealt with security and privacy of customer information.

Responsibilities:

Conducted project kick off meeting with team members

Performed Requirement Gathering, Analysis & Management and prepared Business Cases

Gathering consensus on I&AM requirements, specifications and tools that may be used and conducted interviews and focus groups with internal stakeholders

Participated in an overview session with PM and stakeholders on current and future state of Single Sign On, Digital Ids, Security Token Services and RADIUS, prepared AS IS/TO BE document

Coordinated SDLC activities worked extensively with business teams and development teams (8 members)

Prepared BRDs and FRDs as well as requirements change request documents

Created current state flow diagrams and also depicting the future state flow diagrams in MS Visio by interviewing various SMEs and feedback from IT solution architects

Environments

Oracle Identity Manager, SQL Server, MS Office (Access, Excel, PowerPoint, Project, SharePoint, Visio, Word), Mockup Builder, HP ALM

Juniper Networks, San Jose, CA May 2012 – Oct 2012

Project Manager

Responsibilities:

Successfully managed and delivered global communications & training projects on time within budget, critical for the success of a multi-million dollar worldwide sales & distribution channel re-engineering program impacting partners, distributors and customers

Enabled senior client executives (VPs, Directors) to take key decisions; led and organized executive level meetings and project team meetings; regularly presented project updates and status reports to client executives

Created training roadmap, timeline and detailed project plans with well-defined work flows, work streams and visual maps; identified and engaged key audiences/stakeholder; tracked and analyzed field data to create KPI dashboards and monitor progress

Oversaw project governance and execution; built consensus around key decisions ensuring work flow design and alignment with business objectives; adopted DMAIC and lean measures to monitor projects including Root Cause Analysis and RASCI techniques

Interviewed various stakeholders and SMEs across business units

Responsible for identifying & communicating risks and planning for change by partnering with development and operations teams across the organization

Environments

MS Office (Access, Excel, PowerPoint, Project, SharePoint, Visio, Word), SQL Server 2008, SQL/MS SQL

Thomas Weisel Partners Group, San Francisco, CA Aug 2010 – May 2012

Business Analyst

Responsibilities:

Part of the PMO; participated in stakeholder discussions during initiation phase and assisted in preparing the preliminary scope statement

Performed business analysis to define project requirements, scope, and business case

Knowledge of business objects for report generation and business intelligence

Conducted interviews with account executives, branch managers, traders and technical teams

Utilized various structured elicitation techniques like questionnaires, user observation and role-playing to identify business and technical system requirements

Involved in SDLC activities and several rounds of iterations documenting BRDs and SDDs

Created use cases and designed the data flow diagrams, state diagrams with MS Viso

Wrote test cases and coordinated with QA team

Environments

PLSQL/SQL SQL Developer, HP Quality Center, MS Suite

Allergan Inc., Irvine, CA June 2008 – July 2010

Business Analyst

Responsibilities:

Interacted with business and end users to gather business requirements for changes triggered by Government regulations and HIPAA to be translated into the web based applications

Created BRD, FRD and traceability matrix

Responsible for developing end-to-end scenarios and supplying business use cases to outside vendors (data entry, co pay vendors)

Planned and documented procedures for data processing and prepared data flow diagrams using Microsoft Visio while working on workbooks for multiple web campaigns

Built web UI mockups using mockup builder tools

Conducted weekly meetings to decide the policies and procedures to be followed while constructing new Email/ Direct Mail Campaigns

Environments

Dreamweaver, CSS, HTML, MS Suite (Excel, Access, PowerPoint, Word, Visio, Project, SharePoint)

Molina Healthcare, Long Beach, CA May 2007 – May 2008

Business Analyst

Responsibilities:

Managed the cross functional requirements of product, technical, administration and leadership

Interacted with the subject matter experts and stakeholders to get a better understanding of client business processes and gather business requirements leading to documentation (BRD, FRD and Requirements Traceability Matrix)

Created and managed use cases and requirement change request forms

Facilitated JAD Sessions and weekly client and team meetings

Created test Cases stress testing and UAT

Conduct annual Gap Analysis to determine the effectiveness and deficiencies in existing PMO process

Environment/Technologies

SQL Developer, HP ALM, SPSS, MS suite.

Ernst & Young Pvt. Ltd. – Hyderabad, India Aug 2006 – May 2007

Consultant

Responsibilities:

Developed surveys to collect data from over 300 retail pharmacies, created market entry feasibility reports a global biotech client

Created a 2x2 matrix identifying suitable acquisition and JV partners with factors like brand visibility, competition, market size, market growth rate etc.

Conducted stakeholder analysis, requirements gathering, data analysis to presented options and recommendations that led to creation of a Greenfield facility in India for a global client

Co-authored a position paper for the USA India Chamber of Commerce titled ‘Pharmaceutical Research: Decoding the Indian link’

EDUCATIONAL SUMMARY:

MBA, Thunderbird School of Global Management (Arizona State University), Phoenix, AZ

B. Tech, Industrial Biotechnology, Anna University, Chennai, India

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