Monica Thode

Summary of Qualifications

Detail oriented professional, possessing requirements gathering and software testing skills for SQL and Microsoft Access Databases and Web applications. Also possesses experience in communication and leadership to allow for a continuing relationship with other professionals and customers.

Professional Experience

10/10 - Present Synteras, LLC Herndon, VA

Government Contractor - Requirements Analyst/Test Engineer

Requirements Analyst and Software Test Engineer within the Software Development Section of the Drug Enforcement Administration (DEA). Responsibilities and duties include but are not limited to:

Perform internal testing of several Oracle, SQL, and Microsoft Access applications prior to deployment for the purpose of Quality Assurance and requirement validation.

Provide help desk support for several Oracle, SQL, and Microsoft Access applications.

Troubleshoot data related issues using SQL Server.

Utilize Team Foundation Server (TFS) to document all user requirements, requested changes, and bugs, using Agile.

Work with Database Administrators and Application Software Developers to ensure gathered requirements are met.

Maintain the ongoing support of a mission essential Microsoft Access application used agency wide.

Provide demonstrations and training of various applications to the DEA representative as well as user groups.

Attend all meetings and prepare Meeting Minutes for the customer.

Prepare the Weekly and Monthly Status Reports to reflect work done on each application.

06/10 - 10/10 EES, Inc. Marlton, NJ

Government Contractor - Technical Writer

Technical Writer for Oracle applications within the Software Development Section of the DEA. Responsibilities and duties included but were not limited to:

Tested the functionalities of Unified Oracle Applications contained within the project.

Utilized Rational TestManager, ClearQuest, ClearCase, and RequisitePro to manage applications using Software Development Life Cycle (SDLC).

Created and maintained Test Scripts, defects, enhancements, requirements and Use Cases.

Modified, created, and updated all documentation.

Provided demonstrations of various applications to the DEA representative as well as the customer.

Attended all Meetings and prepared Meeting Minutes for the DEA COTR.

Prepared the Weekly and Monthly Status Reports to reflect work done on each application.

02/09 - 06/10 Client Network Services Rockville, MD

Government Contractor - Technical Writer

Technical Writer for Oracle applications within the Software Development Section of the DEA. Responsibilities and duties included but were not limited to:

Tested the functionalities of Unified Oracle Applications contained within the project.

Utilized Rational TestManager, ClearQuest, ClearCase, and RequisitePro to manage applications.

Created and maintained Test Scripts, defects, enhancements, requirements and Use Cases.

Modified, created, and updated all documentation.

Provided demonstrations of various applications to the DEA representative as well as the customer.

Attended all Meetings and prepare Meeting Minutes for the DEA COTR.

Prepared the Weekly and Monthly Status Reports to reflect work done on each application.

01/08 - 02/09 Forfeiture Support Associates Ashburn, VA

Government Contractor - Paralegal II

Paralegal within the Domestic Operations Section of the DEA. Responsibilities and duties included but were not limited to:

Reviewed incoming correspondence to identify processing needs and legal accuracy in accordance with the appropriate statutes, while remaining current on the requirements of the applicable statutes.

Prepared legally required documents for attorney review and signature.

Reviewed files for specific information and accuracy, correcting when deficient.

Performed daily maintenance of an excel log containing legally required deadlines and processing requirements.

Monitored legally enforceable deadlines for files.

Prepared and mailed letters to claimants and/or attorneys with very little oversight.

Utilized a nation-wide database in order to verify information pertinent to specific cases.

03/07 - 01/08 Forfeiture Support Associates Ashburn, VA

Government Contractor - Legal Clerk

Legal Clerk within the Domestic Operations Section of the DEA. Responsibilities and duties included but were not limited to:

Reviewed incoming correspondence to identify processing needs and legal accuracy.

Responsible for logging, updating, and tracking incoming correspondence into the appropriate Microsoft Access database.

Prepared judicial files for referral to the appropriate United States Attorney's Office and routing internally and externally.

Maintained a one day turnaround time to complete claim processing.

Assisted Paralegal III and Supervisory Paralegal in the processing of various types of files including time sensitive information.

Education

Technical Skills

November 2007

George Mason Continuing Education Program Online Program

Paralegal Certificate

May 2006 Longwood University Farmville, VA

Bachelor of Science, Business Administration, Marketing Concentration

Databases: Oracle, Microsoft Access, SQL Server

Operating Systems: Windows (All Versions)

Software: Microsoft Office (All Versions), Adobe Acrobat, Internet Explorer, Rational ClearQuest, Rational TestManager, Rational ClearCase, Rational RequisitePro, TOAD, Visual Studio, Service Manager, Lab Manager, Team Foundation Server

Languages: SQL

Security Clearance

Department of Defense - Active Secret Clearance

DEA - Active Sensitive Clearance

References available upon request

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