SUMMARY OF QUALIFICATIONS

Over ** years of experience in Information Technology Industries

** ***** ** ******* ********** in Manual Software Testing

** ***** ** ************ ********** as Quality Assurance and Business Analyst

Strong computer background with an emphasis in Business and Quality Analyst functions

Working knowledge of SDLC

Experience in both Frontend UI and Backend Database testing

Experience in creation and execution of SQL, DB Visualized and Toad scripts

Experience in working with HP Quality Center

Experience includes Quality Assurance Test Plan Setup, Data Quality

Control, Regression Testing, Exception Troubleshooting and Defect management

14 years of diverse banking and accounting experience including account reconciliation

EXPERIENCE

CRIF Lending Solutions, Atlanta, GA FEB 2014 July 2015

Software Quality Assurance III (FEB 2014 jul 2015)

Created and executed multi-platform mobile testing, validating varied operating systems and browsers.

Interpreted business requirements, creating a comprehensive testing strategy in both Agile and Scrum methodologies.

Interacted with Business Analysts and Developers, interpreting user requirements, creating functional specifications.

Created and executed manual Test Plans and Test Labs in HP Quality Center.

Performed Back-end testing using Microsoft SQL.

Facilitated "Walk-thru" meetings covering all aspects of the BRD, FRD and TDD documents to obtain signoff from internal and external clients.

T Rowe Price, Baltimore, MD NOV 2013 FEB 2014

Quality Assurance Contractor For High Point Consulting & Staffing, LLC. (NOV 2013 FEB 2014)

Designed and developed a comprehensive QA Process, establishing standards, procedures and testing methodologies.

Lead team of 4 on 10+ testing efforts.

Created and executed manual Test Plans and Test Labs in HP Quality Center, defining the resources required for each test cycle and provided the overall strategy for testing in a multi-tiered-based architectural system.

Tracked defects using HP Quality Center.

S.P. Richards, Atlanta, GA SEP 2012 DEC 2012

Quality Assurance Contractor For Xpect (SEP 2012 DEC 2012)

Interpreted business requirements to create and document a comprehensive testing strategy.

Interacted with Business Analyst and Developers to analyze the user’s requirements functional and system specifications.

Created and executed manual Test Plans and Test Labs in HP Quality Center, defining the resources required for each test cycle and provided the overall strategy for testing in a multi-tiered-based architectural system.

Validated mapping requirements integrating an existing Legacy OMS to an Oracle ERP database were applied correctly.

Performed Back-end testing on Oracle databases using DB Visualizer to validate the SAP BI integrity.

ADP, Alpharetta, GA MAY 2012 SEP 2012

Quality Assurance Contractor for Disys (May 2012 SEP 2012)

Created and executed manual Test Plans and Test Labs in HP Quality Center, defining the resources required for each test cycle and provided the overall strategy for testing in a multi-tiered-based architectural system.

Performed Back-end testing on an Oracle ERP databases using SQL Server to validate the SAP BI integrity.

Validated mapping requirements of migrated data were applied correctly.

Sedgwick CMS, ATLANTA, GA DEC 2011 FEB 2012

Quality Assurance Contractor for 3P technologies (December 2011 February 2012)

Created and executed manual Test Plans and Test Labs in HP Quality Center, defining the resources required for each test cycle and provided the overall strategy for testing in a multi-tiered-based architectural system.

Validated requirements for Business Object security were enforced in .NET web environment.

Performed Back-end testing on a Progress database using Toad.

MCCAMISH SYSTEMS LLC, ATLANTA, GA May 2000-- April 2011

quality Analyst (February 2006 April 2011)

Designed and developed a comprehensive QA Process, establishing standards, procedures and testing methodologies.

Participated in all aspects of a full-lifecycle development methodology, and related quality concepts and processes.

Attended technical reviews, and assisted with the walkthroughs and software inspection sessions.

Validated the software requirements were traceable to the user requirements.

Lead team of 4 on 10+ testing efforts.

Tracked defects using HP Quality Center.

Performed Back-end testing using SQL

Created Test Cases for software releases using HP Quality Center, defining the resources required for each test cycle, dependency, risk, and provided the overall strategy for testing in a multi-tiered-based architectural system.

business Analyst/ quality Analyst (may 2000 --January 2006)

Planned time frame and scope of Project requests, including all required internal and external signoffs.

Performed as Key player in project design, including internal and external White board and Walk through sessions.

Performed requirements gathering and analysis for new functionality to create the Business Requirements Documents.

Interacted with Business Analyst and Developers to analyze the user’s requirements functional and system specifications.

Provided post-implementation support to internal and external clients.

Documented all service and support activities for management analysis and reporting.

Provided direct support to clients with troubleshooting, testing, and support.

Facilitated "Walk-thru" meetings covering all aspects of the BRD, FRD and TDD documents to obtain signoff from internal and external clients.

BENEFIT SERVICES CORPORATION, ATLANTA, GA July 1999--March 2000

compliance consultant (JUL 1999 MAR 2000)

Performed ADP/ACP, 415 and Top Heavy testing for 50+ Qualified Retirement plans, ensuring plans remained compliant with established 401(k) testing guidelines.

INVESCO RETIREMENT PLAN SERVICES, ATLANTA, GA February 1997--June 1999

production support analyst (jan 1999--jun 1999)

Created DOS based files to convert ADP, Ceridian and in-house files to Omniplus.

Provided product support of the PAD internal clients.

Trained the conversion, implementations, and payroll processing groups on the use of support system.

account service leader/transaction specialist (february 1997--december 1998)

Performed quality control of indicative data to increase integrity of participant databases.

Developed Access databases to facilitate expedient processing of financial data of the PAD systems.

Trained new employees on the Omniplus Recordkeeping System.

Marshall & Ilsley Bank & Trust Co., Milwaukee, WI June 1994-November 1995

product support/service representative (Jun 1994 - Nov 1995)

Administered senior level 401 (k) Benefit Retirement Plan Administration with assets in access of $1,000,000+.

Reviewed and approved quarterly statement processes for the department.

Managed over 50 401 (k) Benefit Retirement Plans and prepared participant statements.

Created Asset/Liability reports between the Trust and Recordkeeping systems.

EDUCATION

Strayer University, Atlanta, Georgia September 2011 December 2013

BBA-Degree Program - Project Management - Graduated Magna Cum Laude

RadiumSoft Inc, Atlanta, Georgia October 2009 September 2010

SAP Database Administration (october 2009 december 2009)

QA Automated Testing Tools Certification Classes (may 2010 september2010)

oCertified HP Quality Center (Mercury tools)

oCertified in WinRunner

TECHNICAL SKILLS

Browserstack, Quality Center, QTP, Advanced Microsoft Suite (Access, Excel, Outlook, PowerPoint & Word), Microsoft SQL, UNIX, VPAS/BPAS Benefit Plan Administration, Omni Plan & Omni Plus, Oracle ERP, Toad, SAP Business Objects, Crystal Reports, Summit OMS, DB Visualizer, .Net, Java, Progress, ACTion, ACTion Online

ACTIVITIES

Children’s Restoration Network, Event Volunteer and Coordinator, August 2003 -- Present

Milford Girls Softball Association, Assistant Vice President/Board Member, January 2004-- Present

Milford Girls Softball Association, Head Coach, January 2002--Present

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