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Customer Service Sales Representative

Location:
Illinois
Posted:
July 29, 2015

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Resume:

Career Summary

Operations professional with depth of experience in: Warehouse Operations, Management of 3PL providers, Haz Mat / DOT / IATA regulations and compliance, Facility Management, Inventory Management and Procurement. Lean Manufacturing, 5S, Root Cause Analysis and ISO. In depth knowledge of complex ERP Systems. A leader with focus on continuous improvement who builds teams to deliver outstanding reliable results, safely.

Professional Experience

The Hallstar Company 1986 - 2015

The Leading Supplier to the Polymer Additive and Personal Care Ingredient Markets serving customers in the US and around the world. Customers include global personal care manufacturers and major global industrial companies.

Manager – Distribution Services 2004 – 2015

Accountable for the operation of multiple warehouse and distribution facilities of over 80,000 square feet, shipping product to over 350 customers worldwide.

Responsible for incoming inventory, repackaging, inventory control and shipping.

Responsible for MRO and packaging purchases.

Managed 3PL providers for US and European operations.

Managed Facility, contract supplier negotiations and agreements

Responsible for hiring, performance evaluations, discipline of associates. Excellent hiring regard based on associate retention, safety record and promotion to increased responsibilities

Improved throughput by 45% by creating a culture of continuous improvement and operational excellence.

Increased capacity by 40%.

On time percentage + 99.6%

Shipment accuracy + 99.94%

Chairperson of Safety Committee. No lost time accidents or OSHA recordable injuries in last 10 years.

Material Planner 2000-2004

Managed inventory for multiple sites.

Issue Purchase Orders for Product/MRO

Schedule and release Manufacturing Orders for production plant

Transportation scheduling

Purchasing Supervisor 1996 – 2000

Manage Inventory for multiple sites.

Issue Purchase Orders for Product/MRO

Manage supplier negotiations

Select and negotiate rates with Transportation suppliers

Manage Purchasing Agent, Assistant

Prior roles at Hallstar 1986 – 1996

Customer Service Supervisor

Inside Sales Representative

Customer Service Representative

Warehouseman/Production

Education

Malone College, Canton OH.

Bachelor of Arts in Business Management

Outstanding references available upon request.



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