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Sales / Customer Service / Insurance / Account Manager

Location:
North Las Vegas, NV
Posted:
July 29, 2015

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Resume:

Brenda L. Scott

702-***-****

acqzed@r.postjobfree.com

PROFILE A competent, skilled, hard-working and results-driven professional with over 15 years of

experience, and a strong record of achievement in providing the necessary sales and marketing

expertise to ensure streamlined operations, client satisfaction, significantly increased proficiency

and profitability.

Proven background at high levels of time management, team building, planning, organizing, and problem-solving, all of which realized significant contributions to bottom-line results.

People Oriented • Service Oriented • Results/Profit Oriented

PROFESSIONAL EXPERIENCE

2013 - Present PINNACLE WEALTH GROUP, Las Vegas, Nevada

Project Planner / Sales Manager

• Bottom-line business to business sales and sales management responsibility encompassing all aspects of operations, to include: effectively building a clientele base through working closely with consumers and business owners selling diversified insurance, financial, products and services; and overseeing both productivity and performance of staff; all of which resulting in highly profitable, efficient and smooth flowing sales operations.

• Develop strategies, procedures and long-range plans for business growth purposes. Manage

all clients’ relationships while providing exceptional customer service.

• Recognized for “Outstanding Sales Achievement” receiving numerous awards and customer testimonials.

• Received “Chase Business Development Rising Star” award for sales achievement, 2013

• Ranked #3 of 10 in Western Region, 130% of planned target sales volume, 2013

• Transformed bottom-ranked territory (previously in lowest 5% companywide) to be “Top-Producing Revenue Generator”, 2013

2/09 – 5/14 JP MORGAN CHASE BANK, Las Vegas, Nevada

REO Sales Manager / Project Planner (12/12 - 5/14)

• Performed a diverse range of sales accountabilities to include, but not limited to: developing and managing business portfolios throughout five western states, involving high-level customer service retention, project planning, strategic negotiations and account management.

• Conducted highly personalized meetings with business leaders discovering value of services rendered, and strategic business partnership opportunities.

• Developed, implemented and executed strategies strengthening business relationships in assigned market-segments. Built key customer relationships, implemented viable solutions, and maximized overall operational profitability.

• Successfully exceeded sales goals 30% of planned target

• Awarded “Top Producer in Region” for most improve sales over previous year, 2012

• Ranked #5 of 20 in Western Region, 120% of planned target closed funded sales, 2012

Assistant Vice President (2/09 - 12/12)

• Developed, implemented high-profile, advertising, marketing promotional campaigns and strategies capturing new business opportunities.

• Ranked #1 Nationwide for “Superior Sales Achievement” for maintaining 100% Customer Satisfaction throughout 12 consecutive months.

2/05 - 2/09 OAK HILL MORTGAGE, Las Vegas, Nevada

Manager

• Collected and evaluated personal financial information ensuring loan approvals.

• Consistently ranked among “Top 5” producers

• Awarded “Rookie of the Year” in sales volume

COMMUNITY OUTREACH

Veterans Workforce Summit, Helping Hands of America, Boys & Girls Club, YMCA Youth Program,

Instructor at Community Centers “Youth Financial Literacy”

EDUCATION NORFOLK STATE UNIVERSITY- Bachelor of Science - Business Management / Marketing

Professional Development/ Specialized Training / Significant Accomplishments:

• Health & Wellness Courses, Secrets of Success Trainings

• Certified Notary Public, Licensed Health and Life Insurance Producer

• Chase Leadership Management Team, Chase Corporate Ambassador, Henderson Chamber of Commerce Ambassador, JP Morgan Chase Trainer and Subject Matter Expert



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