Ryan J. Ross
Traverse City, MI
49686
acqzdh@r.postjobfree.com
SUMMARY:
Dedicated, results-orientated Senior Project Manager/Engineer, with over 16 years of progressive real-world experience and leadership. Effective coach and trainer with the ability to motivate and organize teams. Maintain continuous alignment of program scope with strategic business objectives, making recommendations to modify and improve overall program when necessary.
COMPTENCIES
IT Infrastructure
Contract Management
IT Operations
Business Development
Governance, Risk, Compliance
Integration and Mobile Strategy
TECHNICAL SKILLS:
MS Office (Access, Excel, Word, PowerPoint, Project)
Remedy, Granite, Clarity, Insight TEMS, E911 (Routing, Switching, SCOUT, EMS)
E911, FTTCS, ETTCS, VOIP, VOLTE, CISCO, ALU, SUN
TECHNICAL TRAINING:
CB401A Alcatel-Lucent LTE eNodeB Installation and Commissioning Certification
Lucent 5ESS switches, Lucent Mod cell BTS units, Autoplex 1000 systems, Ping, Telnet, ProComm Plus
Nortel 100, 250 switches, MTX, Nortel S8000 & S12000 BTS units on GSM 850 & 1900 platforms
ECP, OMP, AP’s for Cell site links, G3 Technology.
Alcatel 1630sx, 1631sx, Tellabs Titan 5500/532L installation & turn up
Sun Solaris systems, T-Berd 209, 224, 305, 310, Multiplexers
IDEN systems, BSC’s, XCDR’s, TDAPS
Centest systems, Glenayre voicemail systems, PSTN, end to end Trunk testing & turn up
Cable splicing, DSO,T1,T3,DS3 troubleshooting, Bits clock installation
CCS/SS7 Translations and Network overview, Frame relay,
PROFESSIONAL EXPERIENCE:
Alcatel-Lucent Technologies January 2015 – Current
Senior Field Engineer/PM
Managed Alcatel-Lucent 9412 eNodeB new builds, 1st, 2nd, 3rd carrier adds, shakedowns, drive tests.
Responsible for eCEM to bCEM upgrades, eCCM-eCCM2 upgrades as well as Alcatel-Lucent 7705 SAR Router installation and turn up.
Familiarity and extensive knowledge of tenant-improvement construction, new construction builds, sequencing and durations to develop construction phasing plans and strategies with brand and field operations teams for new cellular, WiMAX, 3G/4G, LTE/VOLTE civil/tower build out.
AT&T June 2014 – December 2014
National Senior Project Manager
Responsible for managing AT&T’s VoLTE, ETTCS and LTE projects.
Single Point of contact on end to end management of assigned (large/multiple) projects, completing projects within allotted timeline and budget.
Managed all aspects of the development and implementation of assigned technical projects and provides a single point of contact for those projects.
Clarified and developed project scope, detailed work plans, schedules, objectives, estimates coordinates activities of the project team, identifying resources and implementation strategy.
Led project status meetings, project reporting, and is responsible for project tracking and analysis, including project interdependencies.
Collaborated across multiple functions to ensure adherences to quality standards, internal processes, reviews project deliverables. To drive to required project results.
Identified, recommended and took action to drive the analysis, solutions resolution to all issues/roadblocks in a timely fashion.
Provided overall direction and technical or analytical guidance to project and program teams that typically span multiple organizations, markets and outside suppliers/vendors.
Provided technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems.
Communication with stakeholders, internal clients, vendors and executive leadership.
AT&T July 2013 – December 2013
Regional Senior Project Manager
Responsible for all aspects of the development and implementation of assigned technical projects and provides a single point of contact for those projects.
Managed and lead cross functional teams to complete projects within allotted timeline and budget.
Led technical projects from original concept through final implementation.
Defined project scope and objectives. Developed detailed work plans, schedules, project estimates, resource plans, and status reports.
Conducted project meetings and is responsible for project tracking and analysis.
Ensured adherence to quality standards and reviews project deliverables.
Managed the integration of vendor tasks and tracks and reviews vendor deliverables.
Provided technical and analytical guidance to project team.
Recommended and takes action to direct the analysis and solutions of problems.
AT&T January 2011 – October 2012
Project Manager
Project Managed "Edge to Edge" LTE deployment (4G) projects and coordinate with Core, Transport (ETTCS/FTTCS) and UMTS 3G backhaul networks.
Responsible for identifying, surveying, leasing and zoning for wireless telecommunication sites.
Drove site acquisition specialists and their companies, to accelerate their dates and deliverables.
Presented data accurately to clients including identification of trends and recommend corrective actions.
Planned, organized and control pre-construction, zoning and planning.
Prepare reports and analysis pertinent to site acquisition as directed.
Managed Alcatel-Lucent 9412 eNodeB new builds and 2nd, 3rd & 4th carrier.
Provided technical support to Field Engineering team on various different levels, including new site integration, decommissioning, T1 troubleshooting, Ethernet to cell site upgrades, testing and support and power installs.
Provided pre-construction site analysis and surveying for new cellular sites.
Aspire Consulting Group
Owner/President, Traverse City, MI July 2008 – January 2011
Clearwire Inc. (12/09-01/11)
Regional Project Manager
Responsibilities include directing Market managers within Backhaul, OPS, Construction and Network Deployment groups on daily, monthly and quarterly objectives and responsibilities.
Created and tracked National Network Performance reviews, audits and weekly Performance reports to Executive level leadership teams.
Identified and reported design changes to influence current design build out plans, and create Visio’s reflecting these changes to leadership teams.
Created a National Market Summary and Status report currently being utilized as the National template in 6 markets, with future markets to set to convert.
AT&T/Goodman Networks/New Vector
Project Manager/Coordinator (01/09-01/10)
Project Manager/Coordinator for the E911 Implementation and Integration project for Michigan implementing Trueposition’s TDOA WLS.
Provide a wide array of E911/Telecom services, such as SCOUT-EMS support, re-homes, health checks, accuracy testing, T1 testing, CTS support and integration to various carriers and company’s remotely on Trueposition’s TDOA platform.
Sprint/Nextel (07/08-03/09)
Project Manager/Coordinator
Project focused on Motorola’s Rebanding efforts with Sprint/Nextel
Provided switch audit’s, ordering of upgrade equipment as well as assigning resources for upgrades.
Created MOP’s, SOW’s, and owned and managed all necessary trackers and reports.
Also provided all closeout information upon completion
Wireless Facilities Inc., Traverse City, MI January 2007 – July 2008
E911 Switch Engineer
Lead and collaborated with medium to small development teams in defining and delivering products, features, and solutions to overall improve the system and processes.
Provided regular status and progress towards milestones to project leaders and senior management.
Participated and held all customer meetings. Provided remote support for all of customer acceptance testing.
Generated and submitted customer acceptance test reports
Reviewed WLS documents and procedures, and made any changes/updates where needed.
Identified and documented problems encountered and worked to resolve as needed.
Provided technical leadership on assigned areas of responsibility to organizations including software & hardware engineering, quality assurance and other operations as required
Cingular Wireless, Phoenix, AZ August 2005 – January 2007
Regional E911 Project Manager
Maintained and operated our Wireless Location System
Responsible for updating and maintaining the SCOUT configuration files to include daily changes, rehome changes, GUI changes and any changes made within the files.
Participated in test planning, execution, tracking, and reporting including developing test plans and procedures
Demonstrate a knowledge of the design, function, and operation of the system with a particular emphasis on both your area of specialization and on new features
Participated in test planning and integration activities across multiple engineering groups
Ensure that the tests in your area of specialization cover all relevant requirements in an efficient manner
Identified opportunities for automation
Communicated effectively with staff & management within and outside of the Test Engineering department
Designed, developed, modified, and maintain all manners of Test ware
Improved methods of test planning, execution, tracking, and reporting
Identified and documented encountered problems and work to make progress with testing in spite of a component or systematic deficiency
Worked with others to interpret test results and make appropriate decisions based upon these outcomes
Seek out assistance, corrected information, or further explanation when you have reason to be uncertain about a schedule, testing, or technical issue
Participated in efforts to research and debug problems and identify areas for improvement of overall component and system quality
Trueposition, Salt Lake City, UT November 2005 – August 2006
Field/Switch Test Engineer
Performed various aspects of software testing activities in the Test Engineering Department that include, but are not limited to the following.
Planned and implemented complex changes/additions to the system.
Assisted the current Project Manager with scheduling and the commissioning process.
Provided guidance, training or supervision to less experienced engineers.
Created configuration files in SCOUT and applied the configuration files to the Network Element (NE) in the WLS.
Responsible for troubleshooting and assisting field personnel with issues relating to SCOUT.
Overall understanding of SCOUT/EMS administration for True Position WLS.
Understanding the principles of physical cell design and link budget analysis.
Dobson Cellular Systems, Traverse City, MI November 2004 – November 2005
Wireless BTS/SWITCH Engineer
Analyze symptoms for accurate isolation of customer and network problems.
Develop E911 network planning for all markets in the North region and ensure all 911 calls are routed correctly and comply to FCC E911 regulations and requirements
Coordinate, troubleshoot, problem solve directly with corporate RF Engineering consultants PSAP’s, Intrado and Polaris on deployment, compliance and fine tuning of the initial Phase I and Phase II E911 rollout and manage proper teams throughout our Northern markets during testing.
Set up Scheduling, Guidelines and framework on a weekly basis for E911 completion and initiate and complete weekly, monthly progress reports of Type I and Type II data to corporate on status of each market.
Resolve problems through interaction with internal and external groups as needed as well as perform installation and maintenance on computer-based platforms.
Produce performance reports and maps to improve handoff efficiency and accuracy.
T-Mobile December 2003 – October 2004
Wireless Project Manager, New York City
Managed the installation, commissioning and modifications of new and current Cell sites on the GSM1900 BSS platform within the T-Mobile Network.
Maintenance and Installation of RF systems, including performing preventive maintenance routines, operational checks, fault isolation and repair.
Service systems on trouble call basis, which requires prompt response to “call outs” on 24 hour basis.
Determining what essential network components of the site are missing or not operational such as commercial power meters, E911 components, pa’s, radios etc.
Connecting the appropriate antenna hard lines for each sector, positioning the right down tilts, and verifying that all cables in each cabinet are tight, secure and have been configured correctly.
Maintain digital sites on a daily basis.
Perform cooperative tests with IXC and Telco technicians.
Report daily tasks completed and update appropriate data spreadsheets.
EDUCATION:
1998 – 2001
Engineering/Telecommunications, Mott Community College