Human Resource Manager
Resume:
Jeania Dykes
Kingsport, TN ***63
acqzcj@r.postjobfree.com
SUMMARY
A team-oriented Human Resource Professional with background in lean manufacturing and call center environments. Strengths include broad base of Human Resource knowledge, excellent communication skills and ability to work with diverse levels of an organization. Focused on employee involvement and quality training and development.
PROFESSIONAL EXPERIENCE
Comcast Communications
Human Resource Manager – Mountain Area 2013- Present
Business partner for cable communications company.
Work with area business partner for recruiting, employee relations, onboarding, policy communication, and local training.
Attend area and divisional meetings and conference calls.
Champion “Great Place to Work” United Way Campaign and Comcast Cares Day
MasterBrand Cabinets, Inc., Martinsville, VA 2008 - 2013
Human Resource Manager
Responsible for planning, setting and directing human resource functions linked to the company’s business strategy and integrated with the human resource plan supporting the growth of the business units.
Maintain overall supervision of the Company’s programs and assures compliance
with Equal Employment regulations and State and Federal requirements.
Work with General Manager and Leadership team in establishing and
implementing relevant human resource policies and procedures.
General supervision over all company benefit programs and services.
Staffing and recruiting at all levels.
Trained to administer and interpret PI’s.
Organize job fairs to ramp the plant.
Evaluate employee survey results/Conduct employee focus groups for action plan.
New Employee Orientation.
Performance management and succession planning.
Organize wellness activities and screenings.
Participate in monthly employee meetings.
MasterBrand Cabinets, Inc. Crossville, TN 2006 to 2008
Human Resource/Safety Manager
Responsible for planning, setting and directing human resource functions linked to the company’s business strategy and integrated with the human resource plan supporting the growth of the business units.
Maintain overall supervision of the Company’s programs and assures compliance
with Equal Employment regulations and State and Federal requirements.
Work with General Manager and Leadership team in establishing and
implementing relevant human resource policies and procedures.
General supervision over all company benefits programs and services.
Staffing and recruiting at all levels.
Review workers’ compensation claims to limit company exposure.
Participated with worker compensation reconsider rights trails.
Closure of the plant.
Dentsply Tulsa Dental Products, Johnson City, TN 1998 to 2006
Human Resource Manager
All on-site Human Resource responsibilities for a multi-shift lean manufacturing facility.
Developed and administered policies, employee relations, workers’ compensation.
Staffing and recruiting, orientation of policies and benefit administration.
Conducted employee training and administered safety program.
Increased workers’ compensation lag time by 82%.
Implementation of TN Drug Free Workplace.
Implementation of new wage structure.
Developed selection criteria for selection of cell members.
Service Merchandise Call Center, Johnson City, TN 1994 to 1998
Human Resource Supervisor
Held position of increased responsibility progressing from: Telephone Service Representative to Trainer to Team Supervisor.
As HR Supervisor coordinated staff for daily operation of department.
Maintained attendance records and personnel files, SMI scoring and recruiting.
Conducted orientation of new associates, monitored weekly payroll.
Additional Experience
Served as a Substitute Teacher for Washington and Sullivan County School Systems.
EDUCATION
East Tennessee State University
BBA Management
Professional Development
Human Resource Management (40 hour course), Success Dynamics
Human Resource Management Short Course, East Tennessee State University
MBCI 1:4 Leadership Training
Predictive Index Analyst
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