Samuel Herzig

Lynbrook, NY 516-***-**** acqza5@r.postjobfree.com

EDUCATION

Hofstra University/Frank G. Zarb School of Business, Uniondale, NY

Bachelor of Business Administration in Information Technology, December 2014 Major GPA 3.7

PROFESSIONAL HIGHLIGHTS

Proven ability to diagnose, troubleshoot, and resolve technical problems

Quick learner with strong working knowledge of software, hardware, networking, and operating systems

Outstanding communication skills in fast paced environments

Superior analytical and problem-solving skills

TECHNICAL EXPERIENCE

Operating Systems: Windows, Mac OS X, UNIX

Software Applications: MS Office 2010/2013 (Word, Excel, Power Point, Access), MySQL, R, CMS (Joomla!), SAP ERP Systems (Sales & Distribution, Materials Management, and Production Planning)

Languages: PHP, HTML, FOCUS

PROFESSIONAL EXPERIENCE

INFORM Applications, Hauppauge, NY

Data Analyst December 2014 to Present

Design and implement databases and data warehousing protocols

Maintain strict standards in regards to quality, security, and privacy of organization’s data

Convert large data sets of multiple types into useable information in an easily reviewable format to support company decision making through the use of various analytical and RMIS tools

Meet strict time deadlines to have the information readily available to company decision makers (daily, monthly, and quarterly)

Assess and alert company decision makers to various trends identified during the interpretation of their data

Write programs using the “Focus” language to pull, transform, verify, and analyze multiple types of data across multiple companies and departments

Analyze variables and design risk assessment reports for multiple Fortune 500 companies

Monitor a support e-mail helping users with report issues, login problems and correct data inaccuracies

INFORM Applications, Hauppauge, NY

Internship November 2014 to December 2014

Started an agreed upon 3-month internship while in school; promoted full time as a Data Analyst after one month into internship

Supported other Data Analysts by sourcing the data from the various companies FTP sites and transporting to our secure servers

Troubleshoot data problems by contacting data providers and securing corrections to incomplete data

Introduced to the company specific programming language of “Focus”, which is used to write data interpretation programs

Government Employees Insurance Company (G.E.I.C.O.), Woodbury, NY

Lead Liability Accident Investigator September 2011 to August 2013

Investigated the facts of an accident that involved a liability dispute, reviewed supporting documentation, determined who was at fault/percentage of fault, and made decisions regarding claim payments

Negotiated directly with claimants, lawyers, and other insurance companies and state agencies

Interpreted the Comparative Negligence Law of New York State and conformed to state guidelines

Multi-tasked numerous internal claims systems and software to record, track, and monitor insurance claims with precision

Reconstructed accidents and took recorded interviews over the phone documenting all facts of the accident

Collaborated with policyholders, claimants, doctor’s offices, medical insurers, auto repair shops, lawyers, and law enforcement

Exceeded monthly customer service/performance goals for the position

SPECIAL PROJECTS

Used MySQL Workbench in conjunction with R to analyze historical sports data spanning across 8 datasets to draw conclusions and answers regarding questions of “what drives success”

Created multiple webpages using PHP/HTML linked to a MySQL database in which users entered information regarding various surveys and forms

Utilized R to run statistical analysis in the area of text/big data mining dealing which large public datasets such as NYC public school test scores, airline accidents from 1960-2010, childhood obesity data in NY State and a data set showing all open NY State government job listings

Created MS Access databases using simulation sales data, wrote queries to clean and isolate various useful information and exported the data to a dashboard created in MS Excel

SKILLS/INTERESTS

Project leader for Hofstra Information Technology Association

Using Codecademy and Lynda.com to harness and learn new skills across multiple platforms

Using “R” to run statistical analysis in the area of text/big data mining

Starting coursework for the Certified Business Intelligence Professional (CBIP) certificate

HONORS AND AWARDS

Hofstra Honors Scholarship

Hofstra Dean’s List

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