Project Coordinator
Resume:
Melissa Annis
acqz98@r.postjobfree.com
www.linkedin.com/in/mannis/
An eager servant leader who focuses on creating high performance teams to deliver their true potential and business needs. Passionate about career opportunities related to Agile and progressing my career. Demonstrates strong team player and interpersonal skills with the capability to build strong relationships throughout organizational levels. I regularly read Agile blogs, attend webinars by acknowledged Agile leaders and am a member of the Scrum Alliance along with local Boston Agile groups.
QUALIFICATIONS
Scrum Alliance – Certified Scrum Master (CSM)
IC Agile – Agile Certified Professional (ACP)
PROFESSIONAL EXPERIENCE
HDR
Project Coordinator
January 2014 – Present
Responsible for creating and managing product release plan.
Proactively took the role for team building and aiding team cohesion. This took many forms through daily responsibilities and initial activities such as the Marshmallow Challenge.
Enabled the team to view me as the single go to resource for all impediments to achieve great efficiencies and focus for the team.
Aided team members to achieve independence and responsibility in owning their work items from the backlog.
Provided management with the style and depth of reporting that they required without unduly effecting or distracting the team itself.
Removed additional, potential work from the teams by tracking and updating all QC reviews myself.
Despite HDR having a workforce in silos, I was responsible for helping work to be delivered and coordinated from these departments. In this way the deliverables came from people in different groups but worked as cross-functional teams.
Responsible for coordinating and communicating with multiple teams to ensure quality deliverables to client.
Initiated pair programming to increase the team’s success.
Diversant
IT Recruiter
April 2013 – November 2013
Full responsibility for talent acquisition requests, develop and execute sourcing strategies and screen candidates from a variety of sources to fill positions.
Proactively build a pipeline of candidates for positions
Identify marketable candidates through multiple sourcing methods including: client/candidate referrals, internal applicants, advertising targeted recruitment. Development of target-company lists, social networking sites, resume search engines
Valhalla Pub
Food Service - Manager
February 2011– February 2012
Management of all staff and creation of the weekly shift plan
Coordinated the food service activities of the restaurant in order to ensure exceptional guest satisfaction
Follows shift plan and conducts pre-shift meetings with staff. Makes adjustments to staffing levels as needed to achieve labor goals.
SPS
Project Controller
November 2009 – July 2010
Match invoices with proof of delivery and purchase order prior to entering into
COINs software program
Posted all the A/R checks, balanced daily deposits including credit card transactions.
Called delinquent accounts, account reconciliations, prepared daily postage log
Ran reports for Direct Manager, clients and contractors.
Delta Industrial Service, Inc.
Executive Assistant
July 2008– November 2009
Provide administrative and business support to the President
Screens, handles or distributes incoming phone calls and complaints.
Maintains confidential correspondence and general files.
Coordinates Travel and submits expense reports.
Process weekly and monthly reports using the QuickBooks System
Allstate Insurance Company
Sr. Customer Service Representative
July 2007– April 2008
Processed insurance documents with accuracy
Helped customers solve hazard insurance problems by using my exceptional customer service skills and my ability to resolve conflict.
Handled high volume of both inbound and outbound calls.
TOOLS
JIRA
Oracle BI software
SQL Queries
WorkPlan Forecasting Tool
ProjectWise Database
SharePoint
Microsoft Project, Excel, Word, PowerPoint
EDUCATION
2009-2012
Ashford University – Clinton, IA
BS - History
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