MATTHEW A. TORRES

acqz8t@r.postjobfree.com

*** **** **** ******

Cabot, Arkansas 72023

870-***-****

OBJECTIVE

To obtain a position of employment as an PC Support Specialist/Analyst in the IT department, working at the Help Desk and technical support desk, provide excellent technical support for customers, troubleshoot computer and network hardware, working well together and solving problems with other employees and being the best employee I can possibly be by doing my best at all times. I always do my best with my work by getting any problem solved.

EDUCATION

Associate of Applied Science Degree, Special Honors, Computer Network Technology, May 2013

Southeast Arkansas College, Pine Bluff, Arkansas

PC Maintenance and Repair Certificate, Network Technology, May, 2013

Southeast Arkansas College, Pine Bluff, Arkansas

Technical Certificate, Network Technology, Southeast Arkansas College May, 2013

SKILLS

Network Cable Assembly/Installation Technical Support Maintaining Servers

Microsoft Visual Studio Programming Active Directory User Databases

Sharepoint Server rack, equipment assembly MS Exchange

Servers, switches, routers diagnostics Computer repair/Support Workstation Setup

Patch Panel assembly Network Tools, equipment Desktop Security

RELEVANT COURSE WORK

PC Repair Intro to Computer Programming Intro to Linux

Intro to CNET Network Concepts Help Desk Technology

Network Management Advanced Network Concepts Network Tech Support

Unix Operating Systems Network Security Windows 7/8 OS

Network Engineering CNET Capstone

WORK EXPERIENCE

PC Repair/Network Support Technician, self-employed January 2011 to PRESENT

Support Specialist Intern, IT department, Southeast Arkansas College Spring, 2012

Network installation Project, Boys and Girls Club, Pine Bluff, Arkansas Spring, 2013

Network and PC Technician, Assembly, Fragramatics June 2014 to October 2014

CERTIFICATIONS

Network Pro May, 2013

Matthew A. Torres

719 West 23rd Ave. Phone: 870-***-****

Pine Bluff, Arkansas 71601 Email: acqz8t@r.postjobfree.com

References For Matthew Torres

Scott Adams

Program Advisor, Computer Network Technology, Southeast Arkansas College

1900 S Hazel St.

Pine Bluff, AR 71601

Work: 870-***-****

Jason Wilson

Computer Network Technician, Lonoke Public Library

Cabot, AR 72023

Work: 870-***-****

Tony Goodwin

Technical Support, Fragramatics

3021 S Midland Dr.

Pine Bluff, AR 71603

Work: 870-***-****

Joann Dupra

Director of Computing Services, IT Department, Southeast Arkansas College

1900 S Hazel St.

Pine Bluff, AR 71601

Work: 870-***-****

Contact this candidate