Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Dubai, DU, United Arab Emirates
Posted:
July 30, 2015

Contact this candidate

Resume:

Qazi Danish Waheed

Objective:

A challenging employment opportunity in the field of Electrical & telecommunications to use my potential to the best of it for the betterment of the organization to which I’m going to serve and to carry on my professional life to apply various technical, management & decision making skills acquired during an illustrious carrier

Contact Detail:

Address : Satwa Dubai

Contacts : +971-**-***-****

E-mail : acqz5g@r.postjobfree.com

WORKING EXPERIENCE:

UAE Experience:

Working in a rent a car company:

Working as a opreation manager from 2 years:

Role:

• Establish and implement policies, goals, objectives and procedures.

• Managing the corporate and individual clients

• Meeting clients with corporate sales person

• Assign employees to specific duties

• Provide customer service by greeting and assisting customers

• Responding to Customer’s inquiries and complaints.

• Instruct staff on how to handle difficult and complicated sales issues

• U.A.E Driving license

• Knowledge in Car rental professional System

• Knowledge in RTA procedures

• Knowledge in RTA rent a car system

• Knowledge in GPS system monitoring

• Invoicing, Arranging Vehicle delivery & Vehicle collection

• Traffic Fine monitoring

• SALIK Checking

• Vehicle service monitoring

• Direct reporting MD

• Dealing with customers problems

Pakistan exp:

I have worked at many kinds of Gen sets NEQ 31KVA-27KVA,OLYMPIAN-30-27-12.5KVA,POWER TECH 27-20-13KVA,SIEMENS-32.5KVA,Mets,30KVA,FG Wilson-40 Kva,Impac,27kva,MARAPCO(LISTER PETTER)17.5KVA AND PT-30 WITH DSE OPRATING MODULE.

I have good working experience at many kinds of ATS PANELS

Professional Experience:

Vital pvt limited.

Job Title:

Worked as area suprivisor “in ABBOTTABAD office.

Job Responsibilities are as under:

Installation of electrical components.

To attend daily complains of sites.

Repairing of breakers and contactors relays.

Repairing of all kind Gensets modules.

Maintenance and operating of all Generators.

Attend daily complains in field related with Gen Set & ATS Panels.

Worked with Transmission.

To supervise all the operational activity in the region.

Leader and coordinate with them on day to day activities as Well.

Coordination with the management for the solutions of the

Official matters /customer complaints

Attend the daily complains of all machines.

Other Mechanical Job Knowledge,

I have worked on following Genset mechanical issues

Fuel Pump Changing, Radiator Repairing,Tapet configuration,

Replacing the tappet cover, Replacement of water pump

And repairing.

Rear oil seal & Head Gas kit changing with mechanical team.

High Tech Electric Engineering & Service.:

Job title:

Work with HIGHTECH Eng. & Services as a “Technician”. Abbottabad Region.

(8 months)

Ezi pvt limited:

Worked as a accountant in the main abbottabad office.

(1 year)

Candy land:

Worked as a sales man, sales representer and order boker

In Abbottabad

(15 months)

Professional Skills:

Effectively work in group or team and also work independently

Ability to understand the organizational behavior and ethics

Sensitively complete the task assigned to me

Strong analytical and creative thinking skills

Can work in a stress environment

Ability to work in a systematic way

Quickly learn new things

UAE Driving License:

Having a valid UAE driving license i.e lic # 2032013 valid till 04-05-2024

Education:

2011: doing B.com (University of Peshwar)

2006: FSC (BISE Abbottabad)

2004: Matriculation (Science),

(BISE (Abbottabad)

Extra Qualification:

Done ILETS from British council got 5 bands in 2007.

Computer Skills:

Six months diploma in ms office

Six months diploma in software and hardware

Basic computer fundamental

Operating system Microsoft Windows XP & MAC.

Making slides in PowerPoint & Presentation.

Good experience computer hard ware & troubleshooting

Repairing of CPU and Monitors

Installation of any hardware and software

Personal Details:

Father’s Name : Qazi Waheed Uz Zaman

Date of Birth : 12-05-1988

Nationality : Pakistani

N.I.C NO : 13101-9180615-5

Religion : Islam

Language Known : English, Urdu, Punjabi



Contact this candidate