Ralph L. Williams

**** ******* ** ** *******, GA 30319

acqz57@r.postjobfree.com 404-***-****

Summary:

An accomplished program leader capable of developing and implementing HR programs and

strategies that successfully impact business objectives; Experienced establishing strong partnerships

across functions and levels to achieve results; Recognized as a solution oriented executor who

effectively combines a focus on strategic outcomes while driving operational implementation.

An experienced project manager, with a background in both back-office operations and integrated

HR systems; Deep background in HR operations, HR Support Services, change management,

customer relationship management, technology solutions, information systems integration, process

improvement, and quality initiatives.

A business leader with large corporation business experience; Experienced in providing consulting

services in areas of HR business process improvement, and enabling solutions via technology,

business operations stabilization, driving change and leading teams within the staffing, consulting,

and manufacturing industries; This includes providing business systems consulting, problem solving,

business process transformation, and change management methodology.

Experienced with large hourly transitional workforces and integration of HR operational functions for

private equity board of directors, mergers, acquisitions, and divestitures.

Specialties: project management, planning, budgeting, designing, implementing, customizing,

testing, production support, change management, information systems conversions, project based

quality reviews, system development lifecycle.

Experience:

Heagney Logan Group, LLC Atlanta, GA 2009 Present

Principal Business Systems Consultant

Helping leaders and teams establish vision, translate it into strategy, identify and assess organizational

capabilities and issues, and align structure, processes, people, practices, cultural change, priorities,

and strategic technology to achieve sustainable success.

Project management

Advisory Services, Planning, and Consulting

Human Capital Management Advisory Services and Management Consulting

Established and managed Support Services organization

Workforce business functional & technical staffing Information Technology

Roadmaps, Requirements, Realization

Vendor selection

Engagements:

Hospitality Staffing Solutions (2011 2014)

Management Consulting Technology Solutions Advisory Services Project Integration

Provided vision and direction to leadership team (including Private Equity Investors)

for Systems, Technology, and HR Business Processes.

Provided skills, capabilities, and talent for project initiatives; trained internal resources

to meet company objectives: system implementations, bankruptcy recovery, system

upgrades, field system roll-out (across multiple phases)

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RALPH L. WILLIAMS

Managed team up to 10 HLG resources; Project Team of 20 - 25 employees

Held CIO level decision rights for implementation of $1.5M system implementation

and post production support

Implemented Post Go-Live Support Organization (Support Center)

Developed Sharepoint workflow solutions to business processes and support

requirements

Vendor management

RFI/RFQ Vendor Selection Process

ACS / Goodyear Tire & Rubber (2010 2011)

SAP HCM Cutover / Integration Lead

Project Delivery

Koch Business Solutions (2009 2010)

SAP HCM Cutover / Integration / Testing Lead

Project Delivery

Strategic Planning and Advisement

Resource Planning

Security & Data Privacy

B2B Workforce, LP Atlanta, GA 2007 2009

A Randstad Company

An ERP Consulting Services firm with systems integrator partner relationships including IBM,

Accenture, SAP America, Deloitte, and BearingPoint.

Director, HCM Solutions

Practice lead

Project manager

HCM Advisory Services

Project scope / magnitude assessments

ARINSO People Services Atlanta, GA 2005 2007

NGA - NorthgateArinso

A division of ARINSO International (now NorthgateArinso) a leading global Human Resources

Management Consulting, Software & Business Process Outsourcing services provider offering

innovative HR business solutions to employers of all sizes.

Senior Manager

Examine business challenges and develop an actionable plan that could be quickly and

reasonably executed to achieve the targeted results with SOW budget.

Direct strategies and methodologies for delivering HR business consulting services

throughout the U.S. Support the US presence in the HR BPO organization and assist clients with HR

transformation and transition initiatives by designing, building and operating integrated HR systems

in a cost effective manner.

Managed master service agreement contracts of nine outsourcing clients

Produce and analyze SLA statistics and trends of clients

Manage the change control process

Drive both internal and external process improvement initiatives

Manage client relationship

Drive client satisfaction; Business development; Support profitability

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RALPH L. WILLIAMS

Domtar Industries Inc. Atlanta, GA / Montreal, Canada 2001 2005

Domtar Corporation

The largest integrated producer of uncoated free-sheet paper in North America and the second largest

in the world based on production capacity, and is also a manufacturer of paper-grade pulp.

Senior Manager

Managed the HR Support and Development Team; Responsible for the delivery of three internal

conversions from legacy applications to SAP R/3; executed various Corporate Projects

Domtar Responsibities:

Budget

Procurement and asset management

Process Improvement / Kaizen

Customer support strategy

Management of the migration from Atlanta to Montreal

Managed vendor relationships

Georgia-Pacific Corporation Atlanta, GA 1998 - 2001

Georgia-Pacific a Fortune 100 American pulp and paper company based in Atlanta, Georgia. One of

the world's leading manufacturers and distributors of tissue, pulp, paper, packaging, building products

and related chemicals.

Acquired by Koch Industries in 2005

Manager Human Resources Information Technology

Consulted and assisted internal business partners in identifying enterprise-wide opportunities to

increase revenues, reduce costs, and leverage key business activities through improved processes

and effective application of information technologies consistent with the business and IR strategies.

Facilitated a thorough analysis of business processes with the client and identified opportunities for

process re-engineering. Provided interpretation of the client's present and emerging business needs

into IR functional applications.

Configured SAP HR in support of multiple phased corporate and field implementation

deliverables

Supported all cutover and go-live support for HR Service Center

Managed quality and testing

Managed change management & control process

Formed and managed the Post-Project Production Support Team (Level 1 & Level 2)

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RALPH L. WILLIAMS

Norrell Corporation Atlanta, GA 1985 1998

Spherion Corporation A Randstad Company

Staffing industry experience includes almost 13 years at the Norrell Corporation, a $1.4 billion

commercial staffing firm that merged with Interim in 2000 to form Spherion Corporation.

Project Manager (Technology) 1997 1998

Manager, Service Delivery (Technology and Service Operations) 1996 1997

Manager, Employee Payroll 1985 1996

Field Systems Implementation manager

PeopleSoft Project Business Lead/SME

Corporate projects manager

Responsible for numerous HR Transformation initiatives to advance support and automation

of temporary workforce

Managed Employee Payroll Operations and Payroll Services (11 years)

Primary integration manager for HR/Payroll, Finance, and IT projects: including all versions of

the field systems, in-house payroll/billing system, PeopleSoft Project, and Norrells proprietary

Quality System

Facilitated transition and managed vendor relationships with outsourced service provider

(IBM Integrated Systems Solutions Corp)

Professional Profile:

o Experienced interfacing with Board and C-Level Leadership

o Success oriented and outgoing with a positive attitude

o Strong sense of responsibility and self-motivation

o Problem solver and team player with proven leadership ability

o Creative, flexible and efficient work habits

o Good written, oral and interpersonal skills

o Ability to translate technical concepts into functional and business level usage

Education:

Business Administration Georgia State University, Atlanta, GA

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