ANDREA WILLIAMS

BROOKLYN Park MN. *****

612-***-****

acqz38@r.postjobfree.com

Objective: Seeking an Customer Service position or Shift manager

PROFESSIONAL SKILLS AND ABILITIES

Sales and Customer Assurance:

●Excellent communication skills in greeting customers, listening and assessing requested desires, and assisting to satisfy needs.

●Able to confront dissatisfied customers, settle them, and provide resolution.

●Effectively increased customer sales in various positions.

Management and Supervisory:

●Able to open and close a business.

●Responsible for training numerous new employees in several situations.

●Able to develop rapport in work environment that builds teamwork.

Office and Technical:

●Ability to operate equipment such as cash registers, and Telephone.

●Responsible for handling large amounts of cash and preparation of bank deposits.

Personal and Self-Management:

●Thrive on challenging tasks in business environment.

●Highly organized and dedicated with positive attitude.

●Excellent communication skills.

●Perform multiple assignments under pressure and consistently meet deadlines.

EDUCATION AND ACTIVITIES

●Elizabeth Tate high school Graduate.

●North Hennepin Community College.

WORK EXPERIENCE

2014 to Present, Caribou Coffee

2012 to 2013, Associate Walmart, Brooklyn Center MN.

2006 to 2012, Shift Manager, McDonald’s, Iowa IA.