Josue Ubiles Cruz

HC** Box **** Humacao PR *****

787-***-**** (Home) 787-***-**** (Cell)

acqz33@r.postjobfree.com

Objective

To pursue a rewarding career as Management Trainee where my education and work experience can be profitably to achieve corporate objectives.

Education and Credentials

Master Degree Business Administration GPA 3.14

(2014) University Phoenix, Guaynabo, Puerto Rico

Bachelor of Arts in Criminal Justice, Major in Criminal Investigation GPA 3.60

(2006) Interamerican University of Puerto Rico – Fajardo, Puerto Rico

Member U.S. Army Reserve, Non Commissioned Officer Grade E6 / Rank Staff Sergeant (1999 to present)

ABILITIES AND SKILLS

Computer progams: Microsoft office: Word, Excel, Power Point, Outlook, SharePoint, and Internet.

User for plataform Windows and Mac.

Strong written and verbal communication skills, with ability to present information (English-Spanish).

Supervise personnel, ability to manage interpersonal relations.

Demonstrated ability to lead and motivate others.

Capable of effectively manage multiple priorities and comply with dealines with minimum supervision.

Professional Experience

08/2013 to 05/2015 / 37.5 hrs. Coordinator of Investigations & Fraud Prevention

Department of Health, Demographic Registry, Commonwealth of Puerto Rico

Responsibilities: Responsible investigates suspected fraud, identity theft involving vital records. Oversees and continually evaluates fraud risk analysis for the State and Local vital records offices in Puerto Rico. Conducts security and awareness education for employees in counterfeit documents. Conducting searches and compiling vital records information and assisting law enforcement agents identify counterfeit documents. This role collaborate in state and federal investigations to identify criminal activity can affect the security of operations the Demographic Registry of Puerto Rico.

12/2010 to 03/2013 / 40 hrs. Sales Consultant

DIRECTV, Humacao, Puerto Rico

Responsibilities: Generate and promoted new customers for satellite TV entertainment services through the use of negotiation, interpersonal and customer service skills, referrals, field prospecting and direct contact with clients in stores. Gathering information from customers and completing documents, applications, and other information in order to process and evaluate orders for new clients.

12/2011 to 02/2013 - 11/2006 to 02/2008 72 hrs. Military Police; Customs Agent Supervisor

United States Army, Bagram Airfield, Afghanistan

Responsibilities: Plan, organize work, enforcing laws and supervise shift personnel and ensure operational success in 100% US Customs inspections Bagram Airfield, Afghanistan. Conducting 100% inspections to flights, civilian personnel, equipment, and anything departing Afghanistan in accordance with US Customs laws, ATF, USDA, TSA and other applicable military regulation. Responsible for shift personnel for the health, welfare, morale and training of Customs Agents, and over $1,000,000 worth of vehicles and equipment.

12/2009 to 03/2010 40 hrs. Insurance Sales Agent

E2 Solutions / Combined Insurance, Guaynabo Puerto Rico

Responsibilities: Generate and promoted sales to new customers through the use of negotiation, interpersonal and customer service skills, referrals, field prospecting and direct contact with clients and direct contact with small businesses. They also sell additional coverage to existing customers to meet their individual insurance needs.

11/2002 to 04/2008 30 hrs. GS-5 Administrative Clerk

U.S. Attorney’s Office, District of Puerto Rico, San Juan Puerto Rico

Responsibilities: Provide excellent customer service to visitors and customers, while performing diverse administrative tasks, answering phones, clerical task functions, technical on computers and software’s to support criminal division of the U.S. Attorney’s Office in Puerto Rico. Handle filing, handling sensitive confidential correspondence, preparing simple documents, direct inquiries to appropriate sources, and maintain accurate and detailed file systems.

Traning

Financial Crimes Investigator Certificate

Ongoing Studies Utica College, Utica, New York

Certified Physical Security Inspector

U.S. Army Military Police School

March 2014

Aditional Duty Safety Officer

U.S. Army Reserve

General Industry Safety and Health

10 Hours Occupational Safety and Health Traning Course

June 2014

Activities

Association of Certified Fraud Examiners (ACFE)

References : Furnished upon request

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