BRANDY MORALES
**** ********** ******, *******, **. 77053
Cell: 832-***-****
acqz2x@r.postjobfree.com
SUMMARY
Highly dependable, hard-working, and dedicated individual. Compassionate Care Giver with years of experience in caring for patients. Team player in resolving patient issues and the company’s needs. Ability to cajole worried patients and at the same time collected blood samples important for screenings and tests.
SKILLS & ABILITIES
Venipuncture & Capillary Puncture
EKG monitoring
Quality Patient Care
Quality Assurance & Controls
Blood Specimen Storage
Patient Preliminary Assessments
Excellent Customer Service Skills
Skilled in Multi-tasking
PROFESSIONAL EXPERIENCE
PHLEBOTOMIST – INTERSHIP/MEDICAL ASSISTANT - POWER CENTER PHARMACY HOUSTON, TX. 2013
Knowledgeable in the use of standard phlebotomy
Experienced in used of equipment: tourniquets, vacationer tubes, sleeves; butterfly needles and syringes
Obtain blood samples for medical testing through venipuncture or capillary puncture
Followed safety procedures on daily phlebotomy function
Maintained and handled EKG testing and records
Maintained and stocked supplies
Performed clerical/receptionist duties to maintain day-to-day routine
CASHIER – LUBY’S CAFETERIA HOUSTON, TX. 2010 – 2013
Processed transactions quickly and efficiently
Adhered to security procedures
Excellent customer service; assisted in resolution of relevant issues
Maintained registers related to cash transactions; keep accurate records
CERTIFIED NURSING ASSISTANT ASHFORD GARDENS NURSING HOME - Houston, TX. 2006
Reported any health issues to the supervising nurse
Turned bed ridden residents to prevent bedsores
Maintained daily care to residents, such as feeding, observing, setting up food trays, bed baths, and serving nutritional supplements
Documented food/fluid intake
Maintained resident’s therapy schedule
CASHIER- BERNADES GIFT SHOP FOUR SEASONS HOTEL - Houston, TX. 2000 – 2001
Stocked shelves and marked prices on shelves and items
Received payment by cash, check, credit cards, vouchers, or automatic debits
Team player in yearly Inventory
Maintain clean and orderly checkout areas
Answer customers’ questions, and provide information based on Hotel’s procedures or policies
Resolved customer complaints
BRANDY MORALES page 2
CUSTOMER SERVICE REPRESENTATIVE Enron Field Seasonal - Houston, TX. 2000 2000
Ticket Handler
Usher
CASHIER CANDY HQ - Houston, TX. 1999 1999
Yearly Inventory
Maintain candy bin to full capacity
Maintain clean and orderly checkout areas
Compute daily transactions
Open and closing of the store
Responsible for accuracy of cash register
CUSTOMER SERVICE REPRESENTATIVE BEST FRIENDS INCORPORATED HOUSTON, TX. 1997 – 1999
Appointment scheduling
Filing
Money management in manager’s absence
Yearly Inventory
Telephone operator
Opening and closing of the facility
EDUCATION & CREDENTIALS
oCertificate in Phlebotomy, Avalon Medical Career Academy School, (Houston, TX) 02/2013 to 04/2013
oLicensed CNA, State of Texas, 2006 to February 2013 (In progress to re-instate)
oAvalon Medical Career Academy School, 02/2013 to 04/2013
oCertified Nursing Assistant (CAN) Certificate, Houston Community College, 10/2006 to 12/2006
oHigh School Diploma, Houston CAN Academy, 2001
References Upon Request