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Customer Service Medical

Location:
Kissimmee, FL
Salary:
11.00
Posted:
July 29, 2015

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Resume:

LYDIA MARTINEZ RIVERA

*** **** **.

Kissimmee, FL 34759

acqz2w@r.postjobfree.com

863-***-****

Summary of Qualifications

Bilingual- English and Spanish

Knowledgeable in ICD-9, ICD-10, CPT and HCPCS Coding, Third Party Payers; Medicare, Medicaid, Champ VA, HMO’s and Private Carriers

Fluent in Medical Terminology, Medical Law, and Ethics

Skilled in Medical Finance; credit arrangements, fee determination, bookkeeping, reconciliation of denied claims, collections, hospital billing and general office administration

OSHA, HIPAA, CPR certified

Proficient in Microsoft Office Suite, and Claim Gear

Education

Everest University, Orlando, FL

Medical Insurance Billing and Coding, Diploma January 2015

Rochester Business Institute, Rochester, NY

Associate of Business Administration June 2001

Crown Business Institute, Queens, NY

Associates of Administration Assistant Secretarial May 1993

Externship Experience

Medical Biller (Completed 200 externship hours)

Quality Life Health Center Kissimmee, FL December 2014 – January 2015

Scheduled patient appointments and follow-ups

Collected payments, set up automated debit transaction, handled cash and credit transactions

Utilized Collaborate system to enter diagnosis codes, CPT, and to bill insurance companies

Verified and authorized insurance claim forms

Employment History

Secretary/ DUI

Tri-County Human Services, Inc., Avon Park, FL January 2007 – October 2013

Greeted clients and answered multi-line phone system

Performed routine clerical and administrative functions such as correspondence, scheduling appointments, organizing and maintaining paper and electronic files

Collected payment for services rendered

Reported results of drug and breathalyzer tests to appropriate agencies

Customer Service Coordinator (Seasonal)

H & R Block, Rochester, NY & Sebring, FL December 2001 – April 2006

Greeted customers, scheduled appointments, answered phone calls, filing alpha/numeric, faxing, data entry

Checked client’s ID prior to check disbursement, closed cash draw daily and prepared bank deposit

Secretary/Receptionist

Independent Living for Senior, Rochester, NY October 2001 – December 2005

Provided clerical support for day center supervisor, day center register nurse, and recreation

In charge for scheduling appointments, organized and set up daily conference room meetings

Answered phone calls, setup sign in sheet, checked for ID, incoming and outgoing mail, internal and external mail, sorting



Contact this candidate