Post Job Free

Resume

Sign in

Customer Service Manager

Location:
San Francisco, CA
Posted:
July 29, 2015

Contact this candidate

Resume:

Nikole M. Davis

**** *** ***** ** **********, Alabama 35215 acqz2b@r.postjobfree.com 205-***-****

Self motivated, goal oriented professional, committed to pursuing a position within an organization that is offering a long-term career. With a record of accomplishments demonstrating strong management and customer service background, interpersonal skills, problem solving; with the ability to follow through on projects from beginning to completion with little to no supervision.

Work Experience:

October 2010 – June 2015 SPM Birmingham, Alabama

Property Manager

Duties Include: Eligibility re-examinations, budgeting, payables, approve applications, hire staff, unit

inspections, schedule turnkey, monthly reports and friendly responsive service.

March 2010 - Oct 2010 Snelling/ HABD Birmingham, Alabama

Housing Coordinator

Duties Included: Leasing, coordinate interior/ exterior inspections, resident relations,

recertifications, rent calculations, occupancy goals, new tenant orientation and applications.

Sept 2008 - Jan 2010 Regions Hoover, Alabama

Commercial Client Service Representative

Duties Included: Support all sales learns with analyzed deposits and accounts associated with

those deposits by performing requested maintenance to the account and collecting the

associated revenue. Review and correct transactions interfaced from other bank systems.

Feb 2008 - Aug 2008 Hubbard Properties Birmingham, Alabama

Property Manager

Duties Included: Daily reports, monthly budgeting, leasing, marketing/ market surveys, daily

deposits, hiring/training employees, process applications, collections, evictions, move out

supplemental, schedule turnkey, monthly maintenance report, follow up and new vendor set up.

June 2006 - Feb 2008 Long's Electronics Irondale, Alabama

Customer Service Representative

Duties Included: Answer inbound calls in a call center setting, refunds, process damage claims,

shipping/receiving and other duties as needed.

Feb 2000 - June 2006 Stone Mark Management Birmingham, Alabama

Property Manager

Duties Included: Manage daily operations, payables, daily deposits, collections, annual budgets,

monthly reports, coordinate bids/contracts, performance evaluations, new vendor set up,

scheduling of turnkey and effectively make concise problem solving decisions.

Dec 1998 - Feb 2000 JMG Realty Birmingham, Alabama

Leasing Agent

Duties Included: Leasing, marketing, scheduling of turnkey, collections, daily reports, process

applications, post rent payments, eviction process, process supplemental and order supplies.

Software:

Yardi Voyager

One Site Great Plains

Education: 1993 1996 VIRGINIA COLLEGE at BIRMINGHAM

Associate Degree Computer Science of Office Automation

References:

Cataya Claiborne – Patient Account Rep St. Vincent’s East Hospital 205-***-****

Janessa Hubbard – Property Manager SPM 205-***-****

Danny Kidd – Assistant Property Manager Birmingham Housing Authority

205-***-****



Contact this candidate