COVER LETTER

Dear Sirs,

Please find herewith my resume for your review as the first step in the application process. I trust you will find my profound professional knowledge to be a strong indicator of what I would contribute as a skilled, innovative team player of the organizations. I believe that my qualifications and professional experience, highlighted in the enclosed resume, prove that I have the track record and valuable background that can be utilized by the organization. My example of great customer service i was rewarded above and beyond customer satisfaction when i took care of an unhappy customer, absorbed the anger by listening and talked with the customer until i understood his needs. Finally the customer left with the service he requested and with a happy experience at the end.

Since I am currently seeking new career challenge, I would appreciate the opportunity to set up an interview and discuss new job openings.

Thank you for your time and consideration

Your Sincerely,

Karim Thabet

Page 2 of 4

Karim Thabet

Cell: 954-***-**** Email: acqz1j@r.postjobfree.com

Real Estate/Customer Service

More than 10 years of work experience with customer service, real estate, and retail. Good managerial, and organizational skills with high standard works ethics. Team player who seeks effectiveness and efficiency in all tasks. Highly enthusiastic for customer’s/client’s service, natural ability to relate to customer’s needs and see defaults and improve it immediately.

Objective is to obtain a position where i could be in service to clients, and provide the best client’s service possible.

PROFESSIONAL EXPERIENCE

ZipRealty Brokerage June 2015- Present

Real Estate Agent

Assist clients in buying, selling and renting property

Prospecting and customer service

Knowledge of current market conditions and trends Russell & Smith Auto Group

Sales Consultant- Ford

Assist customers with their vehicle purchase

Evaluate customer’s current financial status

Provide great customer service

Daily prospecting online, by phone, and dealer visits April 2015- June 2015

Victoria Pediatric Dentistry and Orthodontics

Patient Coordinator

● Coordinate financial clearance

● Communicate with insurance

● Schedule appointment

● Work closely with doctors

November 2014-March 2015

Page 3 of 4

The Florida House Experience

Patient Coordinator/Service

October 2013-October 2014

● Observe patients, listen to concerns, report their behavior to mental health/therapist

● Check vital signs, and observe medication dispense

● Able to assess patient mood and act accordingly

● Intake new patients information and history

● Attended caseloads and therapy sessions

● Work closely with the facility administration department to gather patient information and history

● Certified CPR and First Aid from American Heart Association JAC Motors, Saudi Arabia

Customer Service & Business Development

May 2010-August 2013

● Confer with customer to provide information on products and services

● Communicate with insurance companies for verification purposes

● Insure that all rules and regulations are fully implemented by employees

● Develop customer service and product development according to customer’s need change Mercedes Benz Egypt

Business Development

Prospecting and sales training

Follow up and supervise over company identity

July 2005-May 2010

Eddie Accardie Auto Dealer

Chrysler and Dodge-Sales Associate

Prospecting and sales

September 2003- May 2005

A & M Properties, Boston

Assistant Property Manager

September 1996-May 2003

● Administers daily functioning of properties – Inspects sites regularly.

● Manages financial operations of various properties, rent collections and bank deposits.

● Coordinates marketing initiatives, sales and leasing of properties.

● Assists tenants in monetary transactions and sorted out clients’ complaints effectively in a professional manner.

Page 4 of 4

● Supervised over the maintenance team and inspects their jobs regularly Education:

2014-present Strategic MBA program, University of Houston, Cinco Ranch, TX, USA 1994-2004 Bachelor of Science in Business Administration/ Marketing, Salem State University, Salem, MA. USA

Attended Courses related to work and Certificates Earned: Course Name

Place

Date

Certified Auto Sale Consultant

City of Houston 2015

Certificate of Fair Housing 360 Training Texas Real Estate Commission

2014

Certificate or Leases 360 Training Texas Real Estate Commission

2014

Certified Health Provider and First Aid

American Heart Association 2014

Certificate of Master Autodesk 3D Max total of

93 hours

YAT learning Center, Cairo,

Egypt

2009

Certificate “Why we buy, understanding

consumers to guide marketing strategy”

American Chamber of Commerce,

Cairo, Egypt

2007

Certificate of Becoming a customer-Focused

organization

American Chamber of Commerce,

Cairo, Egypt

2007

Certified Automotive Sales Advisor

Auto Trainers of America

(Chrysler/Dodge) Pompano Beach

Florida, USA

2004

Certified Real Estate Agent Lee Institute, Boston, MA. USA 2003 Languages:

Arabic: Mother Tongue

English: Fluent, speaking, reading and writing

Contact this candidate