SUKANYA GANAPATHY

SUMMARY

Detail and solution oriented Business Analyst with overall 5+ years of experience in different industries. With strong knowledge and understanding in ERP/R3 Logistics Operations including core ERP modules like Sales and Distribution, Global Trade Compliance, Logistics Execution, Transportation Management System. Extensive experience in functional documentation/blueprinting, requirements gathering, post production support, UAT testing, system and regression testing. Trained and proficient in SCM611-Transportation SAP coursework. In addition to this, through my overall experience have developed Client Relationship Management. PROFESSIONAL EXPERIENCE

Halliburton Energy Services Inc., Houston, Texas, Sept 2012 – Till Date IT Business Process Analyst

Projects

Manual Event Portal-Gathered requirements to modify existing project, performed system testing, resolved all critical open issues, planned preparation activities for go-live, providing support after Go-live.

Additional Event Portal- Performed system testing created and maintained component test plan, prepared test scripts and support process documentation.

Modification to DDIC- Coordinated with offshore functional lead, performed system testing, maintained test scripts in Quality Control and performed UAT testing.

Import Broker Project (GTS)-Coordinated with offshore developers and testers, maintained test scripts in HP Quality Center, performed System testing, providing support after go-live.

Freight Forwarder Portal-Performed stress and volume tests, system testing, documented issues in HP Quality Center.

SAP GUI Upgrade - Performed system,regression testing and UAT testing.

IE 11 - Performed system and regression web testing, documented issues in HP Quality Center. Support

Creating issue logs/tickets (KRs).

Assigning, tracking, resolving and changing status of High, Medium and Low Priority tickets.

Interacting with UAT team and taking their inputs for all new requirements.

Coordinating with offshore developers and functional leads.

Gathering requirements from UAT team.

Processing IDOC’s. Verifying Inbound and Outbound IDoc /EDI structures.

Tracking FTP file transfer and analysing job scheduler Cronacle.

Designing blueprints /functional specification documents containing R/3(SAP) transactions and programs.

Performing System and Regression testing.

Creating and Maintaining Component Test Plan (CTP) for all the KR’s.

Configuring outputs and master data for outputs.

Creating variants in order to save the desired input values and queries to produce small reports. Kuehne + Nagel Pvt Ltd, Logistics Industry, Chennai, India, Aug 2008 – July 2010 Executive

Executed shipments, tracked cargo movement to various destinations, Maintained DSR’s, Interacted with Clients to ensure Customer Satisfaction, Generated Quality and Irregularity reports, Involved in Forward Sub Ledger(FSL) and GP(Profit) calculation process .

Business Analyst

Interacted with Clients, System Analyst and Manager to understand the business process identify enhancements and gather Business Requirements.

Performed gap analysis to ensure the projects is effective for the organization. Monitored client expectations, designed flow-chart and diagrams.

Created ER diagrams and used SQL queries to filter data within the Oracle database.

Conducted JAD Sessions and Weekly meetings to review, analyze requirements.

Created Business Requirements Document and converted them into System Requirement specifications Document.

Keane Inc., Software Industry, Chennai, India, Jun 2007 – July 2008 Software Engineer

Performed coding and manual testing, been a Configuration Team Leader for a project called TechPubs which was used to display the technical publication information of Honeywell Aerospace.

Executed queries, wrote functions and stored procedures, handled SQA for code review& testing flows in Pricing Analysis which was used to improve and enhance the methods of analysing the transactional data for sales, order, distribution and costing.

Generated Reports, Collected Data from various sources, Compared and presented ppts for various leading electronic automation design companies like Zuken, Cadence, Magma and Mentor for a project called E-CAD.

EDUCATION

Master of Science in Management Information System August 2010 - May 2012 University of Houston Clear-Lake. Houston, TX.

Bachelor of Engineering - Electronics and Communication Engineering August 2003 - May 2007 Velammal Engineering College, Anna University, Chennai, India; TECHNICAL SKILLS

Operating Systems : Microsoft -DOS, Windows 2000/ME/XP.

Web Technologies : HTML, JavaScript, CSS

Tools : Microsoft VISIO, Quality Center

Languages : C#, ASP.NET, Visual Basic

Databases : Oracle 8i/9i/10g, T-SQL, PL/SQL, Microsoft SQL Server 2003

Packages : MS-Office (Excel, Word, Access and PowerPoint).

SAP : Logistic execution (Transportation Management) - Outbound Delivery, Shipment Creation, Shipping conditions, route determination, Shipment cost documents/shipment costing.

Sales and Distribution- process from the delivery, shipment and billing / commercial invoice creation.

GTS (Import), ABAP Transactions & tables, Debugging, Interface &EDI, Smart forms, Unit testing, Integration testing, User acceptance testing, Configuration.

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